Exam 8: Organization Structure, Culture, and Change

Identify and describe the most common forms of departmentalization. Give company examples where you can.

The wider a manager's span of control, the fewer workers that report directly to him or her.

The clearest example of a staff department in a manufacturing organization would be

You know that you are a homesourcing agent when you

Six Sigma emphasizes statistical analysis and measurement to help achieve high quality.

A suggestion for effective delegation is to

A disadvantage of product-service departmentalization is that

One of the reasons that bureaucracies have endured is that they

The appointment of a new chief executive at Procter & Gamble sparked broad management changes. He planned to reduce the levels of management between entry-level positions and the chief executive. The CEO planned to "create a simpler, flatter and more agile organization," he said. "This is a priority because simplification reduces cost, improves productivity, and enhances employee satisfaction." 1. Is organization structure related productivity and job satisfaction? Explain 2. What resistance to change might the CEO encounter?

An important emphasis of a Six Sigma program is to

When a business firm faces an uncertain and unstable environment, it needs a highly flexible structure.

The primary way that employees learn the organization culture is through

In a horizontal structure, the members of the group focus on a specialized task such as accounting or purchasing.

A reliable predictor of success in merging two or more firms is the compatibility of their respective cultures.

The foundation of an organizational culture is the organization's

A major justification for outsourcing is that a company is likely to profit when it focuses its effort on activities it performs best, while noncore activities are performed by outside experts.

Advances in information technology make it possible for workers throughout an organization to solve problems without being restricted by an organization chart.

Downsizing is the most likely to be successful when

The dimension or organization culture called a sense of ownership, typically comes about when

Long John Silver's central headquarters exercises tight control over such matters as menu selection; however, franchises make human resource decisions such as hiring. This is an example of