Exam 5: Problem Solving and Decision Making

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The nominal group technique provides information about how people react to decision alternatives.

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Managers can establish a creative atmosphere by

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You know you have a problem when the conditions that exist with respect to a particular situation are much different than what you want.

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An example of a heuristic would be not to spend more than 30% of your net income on debt other than a home mortgage.

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A distinguishing feature of the nominal group technique is that

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The ability to supply managers with high-quality information forms the major justification for information systems.

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A powerful approach to developing an innovative organization is to systematically gather ideas from people inside and outside the firm.

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Groupthink takes place where there is so much consensus that members lose their ability to evaluate their ideas critically.

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A major advantage of group decision making is that

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Risk taking does not enhance creativity.

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Playing the roles of artist, judge, and lawyer is a method for a team leader to encourage creative problem solving among team members.

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Walt Disney naming his cartoon mouse "Mickey" instead of "Mortimer" proved to be a satisficing decision.

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Perfectionism usually enhances decision making because the decision maker knows exactly what he or she wants.

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A key aspect of lateral thinking is that it

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