Question 1

An employee who thinks of his or her work as a ________ is most likely to find work to be fulfilling and meaningful.

Accepted Answer

A)  job 
B)  way to support his or her family 
C)  calling 
D)  career 
A)  job 
B)  way to support his or her family 
C)  calling 
D)  career

Question 2

David runs a company that desperately needs to cut costs in order to stay in business. David has asked all of his employees to think of ways to cuts costs and report their ideas directly to him. David's company would best be described as having a ________ system.

Accepted Answer

A)  waigawa 
B)  quid pro quo 
C)  theory X management 
D)  strengths-based management 
A)  waigawa 
B)  quid pro quo 
C)  theory X management 
D)  strengths-based management

Question 3

Today, ergonomics specialists have expertise in

Accepted Answer

A)  perception, attention, and cognition. 
B)  learning theories. 
C)  social and environmental psychology. 
D)  All of these. 
A)  perception, attention, and cognition. 
B)  learning theories. 
C)  social and environmental psychology. 
D)  All of these.

Question 4

Becca is asked by her employer to write up a description of her job that focuses on the knowledge, skills, and abilities required. What is her employer asking her to produce?

Accepted Answer

A)  performance evaluation 
B)  job evaluation 
C)  KSAO list 
D)  360-degree feedback 
A)  performance evaluation 
B)  job evaluation 
C)  KSAO list 
D)  360-degree feedback

Question 5

Describe the four areas of emphasis of industrial psychology.

Accepted Answer

The first is job analysis which involves

Question 6

When Ahmad interviewed for his current job, he completed a questionnaire that contained items such as, "It's okay to lie if you know you won't get caught." What type of test was this?

Accepted Answer

A)  intelligence 
B)  ability 
C)  integrity 
D)  aptitude 
A)  intelligence 
B)  ability 
C)  integrity 
D)  aptitude

Question 7

Which of the following has influenced industrial and organizational psychology?

Accepted Answer

A)  ergonomics 
B)  scientific management 
C)  Hawthorne studies 
D)  All of these. 
A)  ergonomics 
B)  scientific management 
C)  Hawthorne studies 
D)  All of these.

Question 8

Leadership is a social process.

Accepted Answer

A) True 
 B)False

Question 9

Susan is having her performance at work evaluated. Susan is recognized for completing large volumes of work in a shorter period of time than other employees. She also has excellent time management skills and is good at prioritizing and delegating tasks. Her weaknesses are a lack of attention to details and a high rate of errors. The person rating her gives her very similar scores for production, efficiency, and accuracy. This rater's evaluation reflects which phenomenon?

Accepted Answer

A)  continuance commitment 
B)  organizational citizenship behavior 
C)  halo effect 
D)  Hawthorne effect 
A)  continuance commitment 
B)  organizational citizenship behavior 
C)  halo effect 
D)  Hawthorne effect

Question 10

The halo effect is especially significant when a male manager is evaluating a female employee.

Accepted Answer

A) True 
 B)False

Question 11

The human relations approach emphasizes which of the following?

Accepted Answer

A)  morale, attitudes, and values of workers and managers 
B)  humane treatment of workers 
C)  seeing the workplace as a social system 
D)  All of these. 
A)  morale, attitudes, and values of workers and managers 
B)  humane treatment of workers 
C)  seeing the workplace as a social system 
D)  All of these.

Question 12

Which of the following performance appraisals exhibits the halo effect?

Accepted Answer

A)  Jude: high productivity rating, low interpersonal rating, high corporate citizenship 
B)  Sophia: low productivity rating, low interpersonal rating, high corporate citizenship 
C)  Max: low productivity rating, high interpersonal rating, low corporate citizenship 
D)  Pam: high productivity rating, high interpersonal rating, high corporate citizenship 
A)  Jude: high productivity rating, low interpersonal rating, high corporate citizenship 
B)  Sophia: low productivity rating, low interpersonal rating, high corporate citizenship 
C)  Max: low productivity rating, high interpersonal rating, low corporate citizenship 
D)  Pam: high productivity rating, high interpersonal rating, high corporate citizenship

Question 13

Possible concerns about hiring through an interview process include all of the following EXCEPT

Accepted Answer

A)  gender bias. 
B)  ethnic bias. 
C)  failure to assess the skills required to do the job. 
D)  the time involved. 
A)  gender bias. 
B)  ethnic bias. 
C)  failure to assess the skills required to do the job. 
D)  the time involved.

Question 14

Which of the following is NOT included in the guidelines for scientific management?

Accepted Answer

A)  Jobs should be carefully analyzed to identify the optimal way to perform them. 
B)  Employees should be trained at the job they will perform. 
C)  Employees should be rewarded for productivity. 
D)  Employees should be hired on the basis of their formal education. 
A)  Jobs should be carefully analyzed to identify the optimal way to perform them. 
B)  Employees should be trained at the job they will perform. 
C)  Employees should be rewarded for productivity. 
D)  Employees should be hired on the basis of their formal education.

Question 15

In terms of salary, an important predictor of job satisfaction is the

Accepted Answer

A)  rate of increase in pay. 
B)  starting salary. 
C)  perception that others in the workplace make less money. 
D)  perception that the pay is fair. 
A)  rate of increase in pay. 
B)  starting salary. 
C)  perception that others in the workplace make less money. 
D)  perception that the pay is fair.

Question 16

According to the Occupational Safety and Health Act, workplace safety includes providing a work environment that is free of workplace violence.

Accepted Answer

A) True 
 B)False

Question 17

When asked why he works where he does, Carl says, "This is my first step in this company. This is a good place to work, and there are lots of chances to get promoted here. I want to work my way up in this field." Carl sees his occupation as a

Accepted Answer

A)  job. 
B)  career. 
C)  calling. 
D)  craft. 
A)  job. 
B)  career. 
C)  calling. 
D)  craft.

Question 18

Organizational psychology focuses on

Accepted Answer

A)  ergonomics and human resources. 
B)  job performance and wages. 
C)  employee selection and training. 
D)  the psychological experience of the worker. 
A)  ergonomics and human resources. 
B)  job performance and wages. 
C)  employee selection and training. 
D)  the psychological experience of the worker.

Question 19

The introduction of overlearning to the workplace best demonstrates the spirit of scientific management.

Accepted Answer

A) True 
 B)False

Question 20

"If you receive an extra cheeseburger when you go through the drive thru, it is okay to keep it." This could be a question from the ________ test.

Accepted Answer

A)  intelligence 
B)  ability 
C)  integrity 
D)  aptitude 
A)  intelligence 
B)  ability 
C)  integrity 
D)  aptitude

An employee who thinks of his or her work as a ________ is most likely to find work to be fulfilling and meaningful.

David runs a company that desperately needs to cut costs in order to stay in business. David has asked all of his employees to think of ways to cuts costs and report their ideas directly to him. David's company would best be described as having a ________ system.

Today, ergonomics specialists have expertise in

Becca is asked by her employer to write up a description of her job that focuses on the knowledge, skills, and abilities required. What is her employer asking her to produce?

Describe the four areas of emphasis of industrial psychology.

When Ahmad interviewed for his current job, he completed a questionnaire that contained items such as, "It's okay to lie if you know you won't get caught." What type of test was this?

Which of the following has influenced industrial and organizational psychology?

Leadership is a social process.

The halo effect is especially significant when a male manager is evaluating a female employee.

The human relations approach emphasizes which of the following?

Which of the following performance appraisals exhibits the halo effect?

Possible concerns about hiring through an interview process include all of the following EXCEPT

Which of the following is NOT included in the guidelines for scientific management?

In terms of salary, an important predictor of job satisfaction is the

According to the Occupational Safety and Health Act, workplace safety includes providing a work environment that is free of workplace violence.

When asked why he works where he does, Carl says, "This is my first step in this company. This is a good place to work, and there are lots of chances to get promoted here. I want to work my way up in this field." Carl sees his occupation as a

Organizational psychology focuses on

The introduction of overlearning to the workplace best demonstrates the spirit of scientific management.

"If you receive an extra cheeseburger when you go through the drive thru, it is okay to keep it." This could be a question from the ________ test.

Science of Psychology

Psychologys Scientific Method

Biological Foundations of Behavior

Sensation and Perception

States of Conciousness

Learning

Memory

Thinking, Intelligence, and Language

Human Development

Motivation and Emotion

Gender, Sex, and Sexuality

Personality

Social Psychology

Psychological Disorders

Therapies

Health Psychology

Filters

Exam 14: Industrial and Organizational Psychology

An employee who thinks of his or her work as a ________ is most likely to find work to be fulfilling and meaningful.

David runs a company that desperately needs to cut costs in order to stay in business. David has asked all of his employees to think of ways to cuts costs and report their ideas directly to him. David's company would best be described as having a ________ system.

Today, ergonomics specialists have expertise in

Becca is asked by her employer to write up a description of her job that focuses on the knowledge, skills, and abilities required. What is her employer asking her to produce?

Describe the four areas of emphasis of industrial psychology.

When Ahmad interviewed for his current job, he completed a questionnaire that contained items such as, "It's okay to lie if you know you won't get caught." What type of test was this?

Which of the following has influenced industrial and organizational psychology?

Leadership is a social process.

The halo effect is especially significant when a male manager is evaluating a female employee.

The human relations approach emphasizes which of the following?

Which of the following performance appraisals exhibits the halo effect?

Possible concerns about hiring through an interview process include all of the following EXCEPT

Which of the following is NOT included in the guidelines for scientific management?

In terms of salary, an important predictor of job satisfaction is the

According to the Occupational Safety and Health Act, workplace safety includes providing a work environment that is free of workplace violence.

When asked why he works where he does, Carl says, "This is my first step in this company. This is a good place to work, and there are lots of chances to get promoted here. I want to work my way up in this field." Carl sees his occupation as a

Organizational psychology focuses on

The introduction of overlearning to the workplace best demonstrates the spirit of scientific management.

"If you receive an extra cheeseburger when you go through the drive thru, it is okay to keep it." This could be a question from the ________ test.

Science of Psychology

Psychologys Scientific Method

Biological Foundations of Behavior

Sensation and Perception

States of Conciousness

Learning

Memory

Thinking, Intelligence, and Language

Human Development

Motivation and Emotion

Gender, Sex, and Sexuality

Personality

Social Psychology

Psychological Disorders

Therapies

Health Psychology

Filters