Exam 14: Industrial and Organizational Psychology

At the end of each month, Tonya is evaluated by several of her co-workers, her boss, and even herself. She is involved in a(n) _______ performance appraisal.

Joe and Larry are employed at the same telecommunications company. Their manager has just conducted objective assessments of their sales of complex data products during the first quarter. Larry sold more products than Joe. Subjectively, however, Joe is considered to be easier to work with. What are the implications for managers in conducting Joe and Larry's respective performance appraisals?

While Mayo focused on human relations in the workplace and Deming on quality control, both had very similar opinions regarding the emphasis on efficiency and scientific management in the American workplace.

According to the Hawthorne effect, people perform better when they

Ergonomics is a field which focuses on

How did the Hawthorne studies affect I/O research?

Who developed what is referred to as the Japanese principles of quality control?

Peter likes his job and looks forward to going to work each day. Peter recently became a dad and he wants to spend time with his daughter. What is a likely outcome of Peter's situation?

Mark is a manager who spends a lot of time thinking of ways to improve his organization. His coworkers describe him as charismatic and visionary. What type of leader is Mark?

The ________ type of employee commitment is linked to strong organizational identity.

"I have to check up on my employees all throughout the day or they will start goofing off," is a statement that would most likely be made by a manager who believes in the

Flow is the optimal experience of a match between our skills and the challenge of a task.

Kevin just graduated from college and is looking for a job. The medium he is most likely going to use in his job search is

Which of the following statements regarding mentoring in the workplace is FALSE?

A workplace mentor is a(n)

A Theory X manager focuses on the future by always seeking innovation.

A Theory Y manager challenges his or her employees with responsibility.

Which of these is NOT an essential element of a job analysis?

Leanne recently underwent a performance appraisal at her job. Leanne's supervisor submitted a review, Leanne's coworker submitted a review, and Leanne had to submit a review of her own work. What type of performance appraisal was this?

Marilyn needs a wheelchair to get around. If she is hired for a new job, the company must