Exam 3: The Interview

A woman is discussing the problems she is having with her 2-year-old son.She says,"He won't go to sleep at night,and during the day he has several fits.I get so upset when that happens." The nurse's best verbal response would be:

Receiving is a part of the communication process.Which receiver is most likely to misinterpret a message sent by a health care professional?

A 16-year-old boy has just been admitted to the unit for overnight observation after being in an automobile accident.What is the nurse's best approach to communicating with him?

The nurse is interviewing a male patient who has a hearing impairment.What techniques would be most beneficial in communicating with this patient?

A woman has just entered the emergency department after being battered by her husband.The nurse needs to get some information from her to begin treatment.What is the best choice for an opening phase of the interview with this patient?

The nurse is conducting an interview in an outpatient clinic and is using a computer to record data.Which are the best uses of the computer in this situation? Select all that apply.

During an examination of a 3-year-old child,the nurse will need to take her blood pressure.What might the nurse do to try to gain the child's full cooperation?

The nurse is conducting an interview with a woman who has recently learned that she is pregnant and who has come to the clinic today to begin prenatal care.The woman states that she and her husband are excited about the pregnancy but have a few questions.She looks nervously at her hands during the interview and sighs loudly.Considering the concept of communication,which statement does the nurse know to be most accurate? The woman is:

When observing a patient's verbal and nonverbal communication,the nurse notices a discrepancy.Which statement is true regarding this situation? The nurse should:

The nurse makes which adjustment in the physical environment to promote the success of an interview?

A female American Indian has come to the clinic for follow-up diabetic teaching.During the interview,the nurse notices that she never makes eye contact and speaks mostly to the floor.Which statement is true regarding this situation?

A female nurse is interviewing a male patient who is near the same age as the nurse.During the interview,the patient makes an overtly sexual comment.The nurse's best reaction would be:

The nurse makes this comment to a patient,"I know it may be hard,but you should do what the doctor ordered because she is the expert in this field." Which statement is correct about the nurse's comment?

A female patient does not speak English well,and the nurse needs to choose an interpreter.Which of the following would be the most appropriate choice?

In an interview,the nurse may find it necessary to take notes to aid his or her memory later.Which statement is true regarding note-taking?

The nurse has used interpretation regarding a patient's statement or actions.After using this technique,it would be best for the nurse to:

The nurse is performing a health interview on a patient who has a language barrier,and no interpreter is available.Which is the best example of an appropriate question for the nurse to ask in this situation?

The nurse is conducting an interview.Which of these statements is true regarding open-ended questions? Select all that apply.

A 75-year-old woman is at the office for a preoperative interview.The nurse is aware that the interview may take longer than interviews with younger persons.What is the reason for this?

A 17-year-old single mother is describing how difficult it is to raise a 3-year-old child by herself.During the course of the interview she states,"I can't believe my boyfriend left me to do this by myself! What a terrible thing to do to me!" Which of these responses by the nurse uses empathy?