Exam 17: Industrial/Organizational Psychology

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The formal procedure an organization uses to assess the job performance of employees is known as _____.

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Define industrial/organizational psychology, and summarize its historical origins and the contributions of Scott, Taylor, and Munsterberg.

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In the famous Hawthorne Works study, researchers found an increase in productivity that was due to _____.

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A teacher's power to grade, a supervisor's power to promote, and a parent's power to praise are all examples of _____ power.

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Which of the following is NOT associated with job interview nervousness?

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According to your text, the MAJOR contribution of the Hawthorne studies was the discovery that workers' behavior was _____.

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Based on research, this is NOT a benefit of job satisfaction.

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Contrast the three major leadership styles of autocratic, democratic and laissez-faire.

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Which of the following is NOT an area of focus for I/O psychologists?

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A company orientation _____.

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The belief that leadership results from specific inherited personality traits is known as the _____ theory.

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Personnel recruitment begins with _____.

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Which of the following persons was NOT charismatic?

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A(n) _____ leader encourages group discussion and decision-making through consensus building.

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