Exam 17: Industrial/Organizational Psychology

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Which of the following is INCORRECTLY matched?

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B

A Theory _____ manager believes that employees like to work, are industrious, seek responsibility, and can exercise self-direction.

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D

Hugo Munsterberg applied psychology to the workplace in all EXCEPT which of the following areas?

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D

Define performance evaluations, and describe how they are used and what makes them most effective. Differentiate between subjective and objective measures, including the benefits and limitations of each, especially the halo error, and ways to improve them.

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When a work group is unhappy and feels out of control, the best leadership style to take would be _____.

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Which of the following was NOT a suggestion in your text for improving your interviewing skills?

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If you are a manager interested in increasing worker motivation, how can you benefit from expectancy theory?

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A problem with subjective evaluations is the _____, which is the tendency to rate someone either too high or too low based on one outstanding trait.

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George is the supervisor of a large software company. He believes in hiring the right people, then generally leaves them alone to do their job. His style of leadership is called _____.

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A supervisor gives the salesman with the most sales a "below standards" sales evaluation just because the salesman is late to work three times a week. Based on this information, this is an example of _____.

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The first major figure in I/O psychology was Walter Dill Scott, who proposed that psychological principles could be applied to the field of _____.

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A detailed description of the skills, knowledge, and abilities required by a particular job is called a(n) _____.

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Industrial psychology deals with _____.

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In a "360-degree" performance measure, evaluations are included from _____.

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If you were a Theory X manager you might do which of the following with your employees?

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Douglas McGregor is associated with which of the following theories?

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The Hawthorne effect was discovered in a study of the relationship between _____.

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Army Alpha refers to ______.

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___________ managers believe employees dislike work, require close supervision, and need extrinsic motivation.

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The idea that worker motivation is dependent on expected outcomes, the desirability of those outcomes, and the effort needed to achieve them is called _____ theory.

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