Exam 9: Control of Global Business

Anadarko Petroleum Corporation may decide that the best long-term way to implement its strategic goal of providing financial returns to its shareholders could be to explore for oil in other parts of the world where it has not yet explored, such as Africa. This is an example of Miles' and Snows' _____ typology.

Differentiate between explicit and tacit knowledge. Explain the role these play in the coordination of strategy implementation for global businesses.

Knowledge that is informal in nature and difficult to communicate is known as _________.

Define organizational culture and explain the role it plays in controlling organizational activities.

Keegan Enterprises is owned by Stanley Keegan of Wichita, Kansas. Stanley started Keegan Enterprises in 1990 and has watched his company grow to become the second largest producer of van trailers in the world. Keegan Enterprises earned $60 million in profit last year and currently has over 17,000 workers around the globe. In order to achieve its stated mission and goals, Keegan Enterprises has implemented several changes to its business strategy over the past few years. While accomplishing the necessary changes has not been easy or without challenge, Keegan Enterprises appears to be stronger and more unified today than ever before. Stanley Keegan is looking forward to facing future challenges and watching the forward growth of his business. He would like to see his company in the number one spot as the world's largest producer of van trailers in the world. -In meeting its strategic goals, Keegan Enterprises plans to open operations in the Middle Eastern country of Kuwait within two years. This business idea is best identified as which one of the following?

One output control measure frequently used by global businesses is productivity or ______.

_____controls involve establishing specific goals given metrics and then measuring to what extent these goals are being achieved at certain time intervals.

_________ are organizations that have a strategic implementation involving responding to strategic actions initiated by competitors.

To achieve its longer-term "low price" strategic objectives, Wal-Mart could have a plan to buy more apparel products from lower-priced Chinese manufacturers during the next six months. This is an example of a(n)_____ plan.

Of the following, which is NOT true about knowledge management and systems?

Blackford Industries, Inc. was established in 2004 by Jeanna and Sean Blackford. The company produces a wide array of restaurant equipment and supplies for restaurant owners throughout the United States. This company has grown substantially year after year since its inception. It attributes its success to having extensive knowledge of the industry it serves. Both owners have advanced culinary degrees from prestigious colleges and feel they understand the needs of their clients thoroughly. Blackford Industries, Inc. is led by clearly defined guidelines established by its owners. The company's philosophy is one of caring for and about each customer. Blackford is known for treating each of its employees as if they were members of their family. Its business practices are honest and trustworthy. The company demonstrates its high level of integrity with each of its business dealings. Sean and Jeanna are currently considering expanding their business into the European marketplace as this market is fairly unexplored by competitors with American restaurant supplies. They see the vast potential of this market and are aware of the challenges such a decision presents to them. The decision about the company's international expansion will be made by the end of this year. -One of the remarkable actions of Blackford Industries, Inc. is the treatment of its employees like family. Additionally, the fair and honest way this company conducts its business transactions and the way it respects and treats its customers is most likely a reflection of which one of the following?

Differentiate between the shareholder and stakeholder model of strategy formulation.

Hershey Corporation has expanded and extended its business by developing new products and increasing global reach, but has done so in a very careful manner, avoiding undue risks and protecting its existing business operations. For this reason, it would fall into the category of an analyzer.

Keegan Enterprises is owned by Stanley Keegan of Wichita, Kansas. Stanley started Keegan Enterprises in 1990 and has watched his company grow to become the second largest producer of van trailers in the world. Keegan Enterprises earned $60 million in profit last year and currently has over 17,000 workers around the globe. In order to achieve its stated mission and goals, Keegan Enterprises has implemented several changes to its business strategy over the past few years. While accomplishing the necessary changes has not been easy or without challenge, Keegan Enterprises appears to be stronger and more unified today than ever before. Stanley Keegan is looking forward to facing future challenges and watching the forward growth of his business. He would like to see his company in the number one spot as the world's largest producer of van trailers in the world. -Keegan Enterprises acknowledges it has undertaken changes within the company's strategy. This organizational change can involve the implementation of a different business or cultural path for the organization. Which one of the following is least likely to be true regarding Keegan's organizational change?

For generations there has been a norm of "highest quality in journalism" at the New York Times newspaper. In this context, the newspaper's reporters don't require close supervision to do great journalistic work. This is an example of the organizational _____ at the New York Times.