Exam 5: Listening

Listening skills are also important when reading a text.

Which acronym is used to describe the listening process?

How is listening important to community activism?

In which circumstance is it beneficial to listen to as many people as possible in order to open the door to possible solutions?

Tija heard her dad talking about his day at work, but she couldn't stop thinking about the poor grade she received on her anatomy test. She did not hear her dad when he asked her a question. The listening problem Melissa is most likely experiencing is ______.

What does your textbook suggest as a strategy to reduce situational distractions?

Your good friend Mahmoud is having a very difficult time with his family, and he wants to vent to you. The expectation is that you aren't engaged in judgment, but you are responding to Mahmoud's needs. Mahmoud's circumstance requires ______ listening.

What is the relationship between listening and social reality?

While traveling in New Orleans, Braiden had some difficulty understanding the people she met, even when they spoke English. The accents Braiden heard could be considered a ______.

How might failure to focus on a message occur between a patient and a doctor?

Your friend Jane is having a difficult time with her relationship. After she tells you about her problems, you respond with a number of suggestions that respond specifically to the issues she isolated. She gets upset because she feels like you are judging her. From this example, you appear to have engaged in ______ listening when you should have used ______ listening.

Which type of listening distraction is often the most difficult to troubleshoot?

Sungye is having a video chat with her grandfather but finds it hard to focus on him because the picture and audio keep cutting out. Sungye is experiencing a ______ distraction.

______ listening requires that one put aside all distractions and focus on one's conversational partner in an effort to be supportive, caring, and warm.

Getting closer to a speaker will help with the ______ step of listening.

What qualities are exhibited by an empathic listener?

Your professor is very enthusiastic about the topic and has a tendency of talking with her hands. The gestures are sometimes helpful, but often very distracting. This is an example of a ______ distraction.

Maria goes to lunch with Jeremy to discuss how she is feeling about a situation at work. At the restaurant, Jeremy is distracted because his favorite local band is playing, Maria gets upset when she feels Jeremy's attention wane. Why is Maria upset? Use the terms in the chapter to support your response.

Being a good listener to your spouse or your family will likely lead to increased ______.