Exam 5: Listening

What are three strategies to best hear a message?

Source distractions occur when the person we are listening to exhibits a behavior that makes it difficult for us to listen.

Comprehensive listening is more demanding than critical listening because comprehensive requires both listening to the message and analyzing its content.

Multitasking is good for improving listening skills.

Being nonverbally attentive, such as using eye contact and leaning in at appropriate times, is important for the ______ step of listening.

In what step of listening is it important to be generous?

Critical listening requires offering empathy and support to another person.

When Michelle listens to a podcast she particularly likes, she is engaging in ______ listening.

Which step of the listening process is concerned with which auditory stimuli enter the ears?

Which of the following has been found about multitasking when convergence occurs with listening?

The acronym for the six- step listening process, stands for ______.

When sitting on a jury, evaluating the arguments of both the defendant and the plaintiff requires ______ listening skills.

During which step of the listening process might others judge your listening skills?

The key to appreciative listening is putting aside biases against what is being shared.

You are able to hear your professor's lecture and believe you have the material down; however, later that day, you can't recall the topic of the lecture. In what step of the listening process are you having difficulty?

Weighing the credibility and accuracy of the message to make an assessment about the information requires ______.

A person engaging in a(n) ______ travels to different communities specifically to listen to the concerns and ideas of the people who live there.

When interpreting a message, you should avoid ______.

When you ask a friend how she is, she responds by saying, "I'm fine," but you can tell by her expression and her tone that she is not fine. This part of the listening process is called ______.

Describe the difference between a source distraction and a medium distraction, and provide an example of both.