Exam 8: Listening: Receiving and Responding

Much of the advice people offer on listening is __________.

When a topic is sensitive and emotionally charged, it's best to keep your questions as open and neutral as possible.

Where does empathizing fall on the listening spectrum?

What is the term for attaching meaning to a message?

Which response style restates in your own words the message you thought the speaker sent?

Identify 3 approaches to paraphrasing.

Defensive listeners tune out topics they would rather not deal with.

Whereas hearing is a physiological process, attending is a psychological one that is part of the __________ stage of perception.

Syntactic rules, jargon, and message source are all factors significantly featured in which stage of listening?

Empathizing with others requires agreeing with them.

Your parents live in a hotspot for COVID 19 where case counts are surging, but they only listen to news that puts a positive spin on the pandemic. What kind of listening are they employing?

After listening carefully to your sister's account of how she was let go at work, you ask her how she feels. You are what kind of listener?

The stage of responding in the listening process involves __________.

Identify 7 types of poor listening habits?

Although we're capable of understanding speech at rates up to 600 words per minute, the average person speaks much more slowly-between __________ and __________ words per minute.

Which type of listening can be impractical when a deadline is fast approaching?

Pretending to listen while thinking about something else characterizes which type of listening?

Pseudolisteners fail to look others in the eye or nod and smile because their minds are in another world.

To achieve a high degree of listening fidelity, communicators must see eye to eye on the matter.