Question 1

Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.

Accepted Answer

A) True 
 B)False

Question 2

During the pressure-packed five-week Christmas season, Linda Koslow checks out competitors around the mall, eyeing whether they are marking down merchandise. She also scans printouts of her store's previous day's sales to learn what is or is not moving. Linda is doing activities in which of the following steps of the rational approach?

Accepted Answer

A)  Evaluating alternatives 
B)  Developing alternative solutions 
C)  Defining the decision problem 
D)  Monitoring the decision environment 
A)  Evaluating alternatives 
B)  Developing alternative solutions 
C)  Defining the decision problem 
D)  Monitoring the decision environment

Question 3

Which of the following is not true regarding decision-making in today's environment?

Accepted Answer

A)  Decisions must be made slower. 
B)  There is less certainty about outcomes. 
C)  No one individual has all information needed. 
D)  They require more cooperation. 
A)  Decisions must be made slower. 
B)  There is less certainty about outcomes. 
C)  No one individual has all information needed. 
D)  They require more cooperation.

Question 4

Why would managers in high-velocity environments worry more about the present than the future? Discuss.

Accepted Answer

Managers in high-velocity environments m

Question 5

The identification phase of the incremental decision model begins with recognition.

Accepted Answer

A) True 
 B)False

Question 6

Nonprogrammed decisions are repetitive and well defined, and procedures exist for resolving the problem.

Accepted Answer

A) True 
 B)False

Question 7

Problem consensus and technical knowledge about the means to solve those problems are two characteristics of organizations that determine the use of decision approaches.

Accepted Answer

A) True 
 B)False

Question 8

Intuition should not be used in organizational decision making.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

Accepted Answer

A)  Define the decision problem 
B)  Monitor the decision environment 
C)  Specify decision objectives 
D)  Diagnose the problem 
A)  Define the decision problem 
B)  Monitor the decision environment 
C)  Specify decision objectives 
D)  Diagnose the problem

Question 10

The management science model for decision making is best to use when:

Accepted Answer

A)  problems are unanalyzable, and problem consensus is high. 
B)  problems are analyzable and measurable, and parties involved agree on goals. 
C)  solution knowledge is low, and problem consensus is low. 
D)  solution knowledge is low, and problems can't be structured logically. 
A)  problems are unanalyzable, and problem consensus is high. 
B)  problems are analyzable and measurable, and parties involved agree on goals. 
C)  solution knowledge is low, and problem consensus is low. 
D)  solution knowledge is low, and problems can't be structured logically.

Question 11

What special considerations should a manager take who finds himself in a high-velocity environment?

Accepted Answer

Managers in high-velocity environments n

Question 12

In the problem solution stage, information about environmental and organizational conditions is monitored to determine if performance is satisfactory and to diagnose the cause of shortcomings.

Accepted Answer

A) True 
 B)False

Question 13

The selection phase of the incremental model is very clear that managers must analyze and choose on the basis of objective criteria in order to avoid any future delay that would interrupt implementation.

Accepted Answer

A) True 
 B)False

Question 14

Bounded rationality:

Accepted Answer

A)  should be avoided. 
B)  involves an 8-step decision making process, including both problem identification and problem solution. 
C)  proves to us that even when time and resources are limited, we should quantify as much as possible to weigh all alternatives correctly. 
D)  describes how decisions actually have to be made under severe time and resource constraints. 
A)  should be avoided. 
B)  involves an 8-step decision making process, including both problem identification and problem solution. 
C)  proves to us that even when time and resources are limited, we should quantify as much as possible to weigh all alternatives correctly. 
D)  describes how decisions actually have to be made under severe time and resource constraints.

Question 15

Management science works best for decisions when problems:

Accepted Answer

A)  are vague. 
B)  have unknown variables. 
C)  are analyzable. 
D)  are qualitative and cannot be quantified. 
A)  are vague. 
B)  have unknown variables. 
C)  are analyzable. 
D)  are qualitative and cannot be quantified.

Question 16

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

Accepted Answer

A)  Personal constraints 
B)  Environmental constraints 
C)  Bounded rationality 
D)  Organizational constraints 
A)  Personal constraints 
B)  Environmental constraints 
C)  Bounded rationality 
D)  Organizational constraints

Question 17

A decision interrupt occurs when an organization must cycle back through a previous decision and try something new.

Accepted Answer

A) True 
 B)False

Question 18

The rational approach to decision making is fully achieveable in today's management world.

Accepted Answer

A) True 
 B)False

Question 19

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

Accepted Answer

A)  Monitor the decision environment 
B)  Define the decision problem 
C)  Specify decision objectives 
D)  Diagnose the problem 
A)  Monitor the decision environment 
B)  Define the decision problem 
C)  Specify decision objectives 
D)  Diagnose the problem

Question 20

The Gillette Company was given as an example of using a certain decision making approach in the design of razors such as the Sensor. Give an illustration, explaining the decision making approach that was used.

Accepted Answer

The decision making approach used by The

Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.

Which of the following is not true regarding decision-making in today's environment?

Why would managers in high-velocity environments worry more about the present than the future? Discuss.

The identification phase of the incremental decision model begins with recognition.

Nonprogrammed decisions are repetitive and well defined, and procedures exist for resolving the problem.

Problem consensus and technical knowledge about the means to solve those problems are two characteristics of organizations that determine the use of decision approaches.

Intuition should not be used in organizational decision making.

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

The management science model for decision making is best to use when:

What special considerations should a manager take who finds himself in a high-velocity environment?

In the problem solution stage, information about environmental and organizational conditions is monitored to determine if performance is satisfactory and to diagnose the cause of shortcomings.

The selection phase of the incremental model is very clear that managers must analyze and choose on the basis of objective criteria in order to avoid any future delay that would interrupt implementation.

Bounded rationality:

Management science works best for decisions when problems:

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

A decision interrupt occurs when an organization must cycle back through a previous decision and try something new.

The rational approach to decision making is fully achieveable in today's management world.

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

The Gillette Company was given as an example of using a certain decision making approach in the design of razors such as the Sensor. Give an illustration, explaining the decision making approach that was used.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Conflict, Power, and Politics

Filters

Exam 12: Decision Making Processes

Since programmed decisions are novel and poorly defined, and no procedures exist for solving them, a program must be devised using the garbage can method.

Which of the following is not true regarding decision-making in today's environment?

Why would managers in high-velocity environments worry more about the present than the future? Discuss.

The identification phase of the incremental decision model begins with recognition.

Nonprogrammed decisions are repetitive and well defined, and procedures exist for resolving the problem.

Problem consensus and technical knowledge about the means to solve those problems are two characteristics of organizations that determine the use of decision approaches.

Intuition should not be used in organizational decision making.

Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?

The management science model for decision making is best to use when:

What special considerations should a manager take who finds himself in a high-velocity environment?

In the problem solution stage, information about environmental and organizational conditions is monitored to determine if performance is satisfactory and to diagnose the cause of shortcomings.

The selection phase of the incremental model is very clear that managers must analyze and choose on the basis of objective criteria in order to avoid any future delay that would interrupt implementation.

Bounded rationality:

Management science works best for decisions when problems:

Which of the following is not recognized as a constraint and trade-off during nonprogrammed decision making?

A decision interrupt occurs when an organization must cycle back through a previous decision and try something new.

The rational approach to decision making is fully achieveable in today's management world.

When Tom Smith, CEO of Food Lion reads Modern Grocer, visits other grocery stores to compare prices, and reviews daily sales figures, he is doing activities in which of the following steps of the rational approach?

The Gillette Company was given as an example of using a certain decision making approach in the design of razors such as the Sensor. Give an illustration, explaining the decision making approach that was used.

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Conflict, Power, and Politics

Filters