Question 1

Organization learning is a strategic intervention for transforming organizations.

Accepted Answer

A) True 
 B)False  True

Question 2

Quality of work life encompasses more than just the work environment.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following best describes technostructural interventions?

Accepted Answer

A)  changing the high-tech areas within the organization 
B)  helping organizations decide on markets, products or services 
C)  changing job design and division of labor 
D)  none of the above 
A)  changing the high-tech areas within the organization 
B)  helping organizations decide on markets, products or services 
C)  changing job design and division of labor 
D)  none of the above C

Question 4

Key questions to ask when deciding the appropriate intervention method are

Accepted Answer

A)  Have the issues been accurately diagnosed? 
B)  Are change methods appropriate to the organizational issues identified in diagnosis? 
C)  Can skills to implement the intervention be transferred to organizational members? 
D)  A and C 
E)  A, B, and C 
A)  Have the issues been accurately diagnosed? 
B)  Are change methods appropriate to the organizational issues identified in diagnosis? 
C)  Can skills to implement the intervention be transferred to organizational members? 
D)  A and C 
E)  A, B, and C

Question 5

Interventions mainly strive to change ___________ an organization

Accepted Answer

A)  the cultural context of 
B)  specific features of 
C)  the external environment of 
D)  the numbers of people in 
E)  none of the above 
A)  the cultural context of 
B)  specific features of 
C)  the external environment of 
D)  the numbers of people in 
E)  none of the above

Question 6

Which of the following is not a type of OD intervention outlined in this text?

Accepted Answer

A)  human process interventions 
B)  human resources management 
C)  strategic 
D)  technostructural 
E)  management style 
A)  human process interventions 
B)  human resources management 
C)  strategic 
D)  technostructural 
E)  management style

Question 7

Which of the following is a "strategic" issue that might affect an intervention?

Accepted Answer

A)  an impending acquisition 
B)  an antiquated performance management system 
C)  a workgroup's decision making process 
D)  none of the above 
A)  an impending acquisition 
B)  an antiquated performance management system 
C)  a workgroup's decision making process 
D)  none of the above

Question 8

Explain what an "intervention" is and how it fits into the organizational development process. What are the key considerations when deciding on an intervention?

Accepted Answer

An intervention in the context of organi

Question 9

Human resources management practitioners mainly focus on

Accepted Answer

A)  structure 
B)  strategy only 
C)  people 
D)  information systems 
A)  structure 
B)  strategy only 
C)  people 
D)  information systems

Question 10

Interventions can impact which of the following dimensions?

Accepted Answer

A)  organizational issues 
B)  organizational levels 
C)  organizational environments 
D)  A and B 
A)  organizational issues 
B)  organizational levels 
C)  organizational environments 
D)  A and B

Question 11

Reward systems are best described as

Accepted Answer

A)  ways to improve employee satisfaction 
B)  innovative approaches to pay, promotions, and fringe benefits 
C)  none of the above 
D)  both A and B 
A)  ways to improve employee satisfaction 
B)  innovative approaches to pay, promotions, and fringe benefits 
C)  none of the above 
D)  both A and B

Question 12

The key intervention implementation issue underlying all OD interventions is the need to tailor them to fit the organization.

Accepted Answer

A) True 
 B)False

Question 13

Work design gets at the issue of job enrichment via greater task variety, autonomy, and feedback results.

Accepted Answer

A) True 
 B)False

Question 14

"Human Resources Issues" refers to

Accepted Answer

A)  the personnel practices of the organization 
B)  the number of organization members in conflict 
C)  the chain of command 
D)  none of the above 
A)  the personnel practices of the organization 
B)  the number of organization members in conflict 
C)  the chain of command 
D)  none of the above

Question 15

The need to tailor interventions suggests that applications of the same intervention are often identical.

Accepted Answer

A) True 
 B)False

Question 16

Intervention means:

Accepted Answer

A)  valid information only 
B)  unplanned management manipulations 
C)  planned actions or events intended to increase effectiveness 
D)  change activities outside the organization 
A)  valid information only 
B)  unplanned management manipulations 
C)  planned actions or events intended to increase effectiveness 
D)  change activities outside the organization

Question 17

Which of the following are true about interventions?

Accepted Answer

A)  They are derived from strong "causal" relationships. 
B)  Only a few interventions have been subject to evaluative research. 
C)  They always have great impact of some sort on organizational functioning. 
D)  none of the above 
A)  They are derived from strong "causal" relationships. 
B)  Only a few interventions have been subject to evaluative research. 
C)  They always have great impact of some sort on organizational functioning. 
D)  none of the above

Question 18

Contrast employee involvement and quality of work life with organization development.

Accepted Answer

Employee involvement and quality of work

Question 19

Relevant interventions do not need acceptance or ownership from organization members.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the four major types of interventions including descriptions of specific interventions within each main category.

Accepted Answer

The four major types of interventions ar

Exam 9: Designing Interventions

Organization learning is a strategic intervention for transforming organizations.

Quality of work life encompasses more than just the work environment.

Which of the following best describes technostructural interventions?

Key questions to ask when deciding the appropriate intervention method are

Interventions mainly strive to change ___________ an organization

Which of the following is not a type of OD intervention outlined in this text?

Which of the following is a "strategic" issue that might affect an intervention?

Explain what an "intervention" is and how it fits into the organizational development process. What are the key considerations when deciding on an intervention?

Human resources management practitioners mainly focus on

Interventions can impact which of the following dimensions?

Reward systems are best described as

The key intervention implementation issue underlying all OD interventions is the need to tailor them to fit the organization.

Work design gets at the issue of job enrichment via greater task variety, autonomy, and feedback results.

"Human Resources Issues" refers to

The need to tailor interventions suggests that applications of the same intervention are often identical.

Intervention means:

Which of the following are true about interventions?

Contrast employee involvement and quality of work life with organization development.

Relevant interventions do not need acceptance or ownership from organization members.

Discuss the four major types of interventions including descriptions of specific interventions within each main category.

General Introduction to Organization Development

The Nature of Planned Change

The Organization Development Practitioner

Entering and Contracting

Diagnosing Organizations

Multiple Choice Questions

Collecting and Analyzing Diagnostic Information

Feeding Back Diagnostic Information

Leading and Managing Change

Evaluating and Institutionalizing Organizational Development Interventions

Interpersonal and Group Process Approaches

Organization Process Approaches

Restructuring Organizations

Employee Involvement

Multiple Choice Questions

Performance Management

Developing Talent

Managing Workforce Diversity and Wellness

Transformational Change

Continuous Change

Transorganizational Change

Organization Development in Global Settings

Organization in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family-Owned Businesses

Future Directions in Organization Development

Filters