Exam 13: Global Operations and Supply-Chain Management

The supply chains of global businesses such as Boeing, Ford, United Airlines, and the pharmaceutical companies Merck and Pfizer are known as _____ supply chains.

A Japanese user of Sony's ERP system can view the company's financial information in Japanese yen, while a British user of the system is able to see the same information in British pounds. This ERP system is _____.

______  refers to the management of the direct resources that are involved in the production system of a business organization.

______ is responsible for the design of new products in the production process.

Differentiate between manufacturing and service system. Describe a typical production system using a company.

One advantage of global procurement is that the firm can maximize its flexibility by allocating its orders among suppliers in a dynamic way and the firm has access to more suppliers that can generally provide lower costs than domestic suppliers.

__________ refers to a property of ERP systems to handle the accounting standards of multiple countries.

The practice of producing components and raw materials in-house AND purchasing them from suppliers is referred to as a supply-chain malfunction.

A supply chain encompasses all the activities associated with the flow and transformation of goods and services from raw material to the end user.

Ford's ERP system follows the American accounting standards in its U.S. subsidiaries, and follows the Mexican accounting standards in its Mexico subsidiaries. This ERP system is _____.

Which of these is responsible for the movement of materials in the production process?

__________ (also called global outsourcing)occurs when a firm is outsourcing to a supplier located in a different country.

Goods and services that integrate a product are called __________.

Describe the advantages and disadvantages of global procurement.

Discuss the circumstances that would MOST likely convince a company to use one production facility rather than multiple facilities.

When a firm has been making goods and services in-house, and then decides to buy these goods and services from suppliers is referred to as offshoring.

__________ occurs when a firm buys components and raw materials globally.

Software packages designed to integrate the majority of a firm's business processes, execute all transactions related to the firm's business processes being integrated, store each piece of data only once in an enterprise-wide database, allow access to data and information in real time, and operate in a client-server environment, traditional or web-based are called enterprise resource planning systems.

The activities in operations management can be grouped into four business functions: procurement, production, logistics, and research and development.

Of the following, which is NOT a disadvantage of global procurement?