Question 1

Desktop management:

Accepted Answer

A)  increases the cost of configuration management over the long term 
B)  requires managers to install software manually on client computers 
C)  automatically produces documentation of software installed on each client computer 
D)  can not maintain documentation of software installed on each client computer 
E)  decreases costs in the short term 
A)  increases the cost of configuration management over the long term 
B)  requires managers to install software manually on client computers 
C)  automatically produces documentation of software installed on each client computer 
D)  can not maintain documentation of software installed on each client computer 
E)  decreases costs in the short term C

Question 2

Quality control charts are a simple tool that can be used by network managers to monitor network conditions.

Accepted Answer

A) True 
 B)False  True

Question 3

In many organizations,configuration documentation takes the form of a large set of network diagrams,one for each LAN,BN,MAN,and WAN.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following is not a basic function of a network manager?

Accepted Answer

A)  Web surfing to shop on eBay 
B)  cost management 
C)  performance and fault management 
D)  configuration management 
E)  end user support 
A)  Web surfing to shop on eBay 
B)  cost management 
C)  performance and fault management 
D)  configuration management 
E)  end user support

Question 5

Management reports can be helpful in determining network availability statistics.

Accepted Answer

A) True 
 B)False

Question 6

Desktop Management software requires managers to install software on client computers manually.

Accepted Answer

A) True 
 B)False

Question 7

Due to changing communication technologies,most companies have combined voice and data communications functions.

Accepted Answer

A) True 
 B)False

Question 8

Trouble tickets are reports produced by a software package that records fault information.

Accepted Answer

A) True 
 B)False

Question 9

A(n)_____________ is a simple tool that can help identify computers/devices or communication circuits that have higher-than-average error or usage rates.

Accepted Answer

A)  Quality control chart 
B)  Quality of service 
C)  Service leveling chart 
D)  Desktop management 
E)  Alarm cloud 
A)  Quality control chart 
B)  Quality of service 
C)  Service leveling chart 
D)  Desktop management 
E)  Alarm cloud

Question 10

To ensure that critical problems get priority over less important ones,problem prioritizing is needed in a network.

Accepted Answer

A) True 
 B)False

Question 11

What is the "total cost of ownership?"

Accepted Answer

The "total cost of ownership" (TCO) refe

Question 12

One key to integrating diverse networks in an organization is for the individual network managers to realize that they no longer wield the same amount of power.

Accepted Answer

A) True 
 B)False

Question 13

One of the least common configuration activities is adding and deleting user accounts.

Accepted Answer

A) True 
 B)False

Question 14

_______ are network devices that record data on the messages they process as well as performing their "normal" message processing functions.

Accepted Answer

A)  Faulty 
B)  Bursty 
C)  Trouble tickets 
D)  Voice-activated 
E)  Managed devices 
A)  Faulty 
B)  Bursty 
C)  Trouble tickets 
D)  Voice-activated 
E)  Managed devices

Question 15

Mean Time Between Failures is a statistic that is used to track device reliability.

Accepted Answer

A) True 
 B)False

Question 16

Why is desktop management important?

Accepted Answer

Desktop management is important for seve

Question 17

____________ refers to keeping track of the operation of network circuits to make sure they are working properly.

Accepted Answer

A)  Network monitoring 
B)  Fault tolerance 
C)  Fault management 
D)  Firefighting 
E)  Downtime 
A)  Network monitoring 
B)  Fault tolerance 
C)  Fault management 
D)  Firefighting 
E)  Downtime

Question 18

User profiles should enable the network manager to identify the access rights (to particular files and directories)for each user.

Accepted Answer

A) True 
 B)False

Question 19

Describe why a shift has occurred towards LANs and the Internet.

Accepted Answer

There has been a shift towards LANs (Loc

Question 20

____________ are reports produced by numerous network software packages for recording fault information.

Accepted Answer

A)  Wish list documentation 
B)  Trouble tickets 
C)  Smart hub lists 
D)  Bursty router printouts 
E)  Roger systems checks 
A)  Wish list documentation 
B)  Trouble tickets 
C)  Smart hub lists 
D)  Bursty router printouts 
E)  Roger systems checks

Desktop management:

Quality control charts are a simple tool that can be used by network managers to monitor network conditions.

In many organizations,configuration documentation takes the form of a large set of network diagrams,one for each LAN,BN,MAN,and WAN.

Which of the following is not a basic function of a network manager?

Management reports can be helpful in determining network availability statistics.

Desktop Management software requires managers to install software on client computers manually.

Due to changing communication technologies,most companies have combined voice and data communications functions.

Trouble tickets are reports produced by a software package that records fault information.

A(n)_____________ is a simple tool that can help identify computers/devices or communication circuits that have higher-than-average error or usage rates.

To ensure that critical problems get priority over less important ones,problem prioritizing is needed in a network.

What is the "total cost of ownership?"

One key to integrating diverse networks in an organization is for the individual network managers to realize that they no longer wield the same amount of power.

One of the least common configuration activities is adding and deleting user accounts.

_______ are network devices that record data on the messages they process as well as performing their "normal" message processing functions.

Mean Time Between Failures is a statistic that is used to track device reliability.

Why is desktop management important?

____________ refers to keeping track of the operation of network circuits to make sure they are working properly.

User profiles should enable the network manager to identify the access rights (to particular files and directories)for each user.

Describe why a shift has occurred towards LANs and the Internet.

____________ are reports produced by numerous network software packages for recording fault information.

Introduction to Data Communications

Application Layer

Physical Layer

Data Link Layer

Network and Transport Layers

Wired and Wireless LANs

Backbone Networks

Wide Area Networks

The Internet

Network Security

Network Design

Filters

Exam 12: Network Management

Desktop management:

Quality control charts are a simple tool that can be used by network managers to monitor network conditions.

In many organizations,configuration documentation takes the form of a large set of network diagrams,one for each LAN,BN,MAN,and WAN.

Which of the following is not a basic function of a network manager?

Management reports can be helpful in determining network availability statistics.

Desktop Management software requires managers to install software on client computers manually.

Due to changing communication technologies,most companies have combined voice and data communications functions.

Trouble tickets are reports produced by a software package that records fault information.

A(n)_____________ is a simple tool that can help identify computers/devices or communication circuits that have higher-than-average error or usage rates.

To ensure that critical problems get priority over less important ones,problem prioritizing is needed in a network.

What is the "total cost of ownership?"

One key to integrating diverse networks in an organization is for the individual network managers to realize that they no longer wield the same amount of power.

One of the least common configuration activities is adding and deleting user accounts.

_______ are network devices that record data on the messages they process as well as performing their "normal" message processing functions.

Mean Time Between Failures is a statistic that is used to track device reliability.

Why is desktop management important?

____________ refers to keeping track of the operation of network circuits to make sure they are working properly.

User profiles should enable the network manager to identify the access rights (to particular files and directories)for each user.

Describe why a shift has occurred towards LANs and the Internet.

____________ are reports produced by numerous network software packages for recording fault information.

Introduction to Data Communications

Application Layer

Physical Layer

Data Link Layer

Network and Transport Layers

Wired and Wireless LANs

Backbone Networks

Wide Area Networks

The Internet

Network Security

Network Design

Filters