Exam 9: Leadership and Decision Making

What individual characteristics might substitute for leadership?

The more important the decision,the more attention is directed to developing alternatives.

Leadership and management mean the same thing.

More research is needed in order to better understand the dynamics of gender and leadership.

Virtual managers benefit from having considerable non-verbal communication.

The behavioral approach to leadership assumes that appropriate leader behavior varies from one situation to another.

Short Case Scenario 9-1 Mary Sutton was promoted to supervisor of the highly productive first-shift employees at Calder Enterprises. Though her predecessor, Myron Hart, was very autocratic in his leadership style, Mary felt she could accomplish more by taking on a coaching style of leadership. Within the first week, however, she learned that the cohesion among the first-shift employees was so strong that she hesitated to introduce any changes for fear that they would be ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. -According to the behavioral approach to leadership,what leader behavior will Mary likely exercise?

Short Case Scenario 9-1 Mary Sutton was promoted to supervisor of the highly productive first-shift employees at Calder Enterprises. Though her predecessor, Myron Hart, was very autocratic in his leadership style, Mary felt she could accomplish more by taking on a coaching style of leadership. Within the first week, however, she learned that the cohesion among the first-shift employees was so strong that she hesitated to introduce any changes for fear that they would be ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. -After Mary's first month in her new supervisory position,she wonders if she is trapped in an "escalation of commitment." What might make her wonder that?

According to Kotter,when executing plans,leaders focus on ________.

What is the difference between leadership and management?

Transactional leadership involves normal,routine transactions,including assigning work and evaluating performance.

Explain the steps involved in the rational decision-making process.

Recent corporate scandals at firms like Enron have brought increased attention to ________.

Short Case Scenario 9-1 Mary Sutton was promoted to supervisor of the highly productive first-shift employees at Calder Enterprises. Though her predecessor, Myron Hart, was very autocratic in his leadership style, Mary felt she could accomplish more by taking on a coaching style of leadership. Within the first week, however, she learned that the cohesion among the first-shift employees was so strong that she hesitated to introduce any changes for fear that they would be ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. -Are any leadership neutralizers evident in this scenario? Explain.