Exam 9: Leadership and Decision Making

Short Case Scenario 9-1 Mary Sutton was promoted to supervisor of the highly productive first-shift employees at Calder Enterprises. Though her predecessor, Myron Hart, was very autocratic in his leadership style, Mary felt she could accomplish more by taking on a coaching style of leadership. Within the first week, however, she learned that the cohesion among the first-shift employees was so strong that she hesitated to introduce any changes for fear that they would be ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. -What are five individual factors that may substitute for leadership?

According to Jobs' followers,has his primary approach been transactional or transformational leadership? Explain.

The premise of the leadership substitutes perspective is that leader behaviors may be ________ in some situations.

Explain escalation of commitment.

What is the difference between employee-focused leadership and task-focused leadership?

Most leadership theories and studies have focused on gender differences.

How did Jet Blue use a transparency strategy to deal with customer concerns? Do you think that this was effective?

What are leadership neutralizers?

Explain strategic leadership.

Short Case Scenario 9-1 Mary Sutton was promoted to supervisor of the highly productive first-shift employees at Calder Enterprises. Though her predecessor, Myron Hart, was very autocratic in his leadership style, Mary felt she could accomplish more by taking on a coaching style of leadership. Within the first week, however, she learned that the cohesion among the first-shift employees was so strong that she hesitated to introduce any changes for fear that they would be ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. -As the weeks progress,Mary makes many assumptions about her employees based on intuition.Should she rely on intuition? Explain.

Bill decides to study a foreign language.All of his friends said it will be easy.After the third week,he realizes the language is too difficult for him to grasp.He remains in the course,hoping that he will eventually catch on.What does this illustrate?

The behavioral approach to leadership suggested that dominance and energy signaled effective leadership behaviors.

Managers with a high degree of risk propensity tend to ________.

How do men and women differ as leaders.

Describe gender differences in leadership.

Distinguish between transactional and transformational leadership.

Managers focus on plans,results,and goals,whereas leaders focus on ________.

Transformational leadership involves managing change.

In what way is Steven Jobs a strategic leader?

Research suggests that female leaders are more nurturing or supportive than male leaders.