Exam 12: Purchasing and Supply Chain Analysis: Tools and Techniques

A/An _____ is a series of tasks that requires the completion of specific objectives within a certain time frame; has defined start and stop dates; consumes resources, particularly time, personnel, and budget; and operates with limited resources.

Organizations should not use process mapping to redesign or reengineer processes.

_____ is a way to achieve continuous performance improvement in an item, product, or service, but it is not a technique for cheapening a product or service by lowering quality or other performance attributes below what customers expect.