Question 1

In collectivistic cultures,conflicts most often involve violations of larger group norms and values.

Accepted Answer

A) True 
 B)False

Question 2

Minami,who comes from China,a collectivist culture,and Jason,who comes from an individualist culture,are working together on a class project.As they work together,they need to consider some generalizations regarding their cultural orientations toward conflict,such as:

Accepted Answer

A) Minami may tend to disagree with statements that might violate her individual norms. 
B)  Jason may tend to disagree with statements that violate group values. 
C)  Jason is more likely to engage in a conflict when a person violates expected norms. 
D) Minami is more likely to engage in a conflict with a member of her own country than with Jason. 
A) Minami may tend to disagree with statements that might violate her individual norms. 
B)  Jason may tend to disagree with statements that violate group values. 
C)  Jason is more likely to engage in a conflict when a person violates expected norms. 
D) Minami is more likely to engage in a conflict with a member of her own country than with Jason.

Question 3

Interpersonal conflict is a disagreement between or among __________ individuals.

Accepted Answer

connected

Question 4

__________ refers to a quality that is productive in conflict resolution.It refers to your willingness to press for your point of view; it is your tendency to speak your mind on significant issues.

Accepted Answer

The answer of __________ refers to a quality that is...

Question 5

Engaging in a collaborating conflict style generally results in an: I __________,you __________ solution.

Accepted Answer

The answer of Engaging in a collaborating conflict style generally...

Question 6

A person who stores up grievances against another person and unloads these during a situation is Engaging in the unproductive conflict strategy known as

Accepted Answer

A) avoidance. 
B)  gunnysacking. 
C)  silencing. 
D) blaming. 
A) avoidance. 
B)  gunnysacking. 
C)  silencing. 
D) blaming.

Question 7

People must be interdependent to engage in interpersonal conflict.

Accepted Answer

A) True 
 B)False

Question 8

Peter never gives up when is he is dealing with a conflict. He argues his point until his wins,not really taking his partner's point of view into consideration. Which conflict style is Peter most clearly using?

Accepted Answer

A) competing 
B)  avoiding 
C)  compromising 
D)  collaborating 
A) competing 
B)  avoiding 
C)  compromising 
D)  collaborating

Question 9

Match between columns
                        Premises: I lose, you win.
We both win some and lose some.
Ilose, you lose.
I win, you win.
I win, you lose.

Accepted Answer

The Answer of competing and accommodating and avoiding and collaborating is...

Question 10

In __________ cultures,conflicts are more likely to occur when people violated expected norms.

Accepted Answer

The answer of In __________ cultures,conflicts are more likely to...

Question 11

Fighting actively includes

Accepted Answer

A) physical force. 
B)  owning your thoughts and feelings. 
C)  beltlining. 
D) bringing up old issues and problems. 
A) physical force. 
B)  owning your thoughts and feelings. 
C)  beltlining. 
D) bringing up old issues and problems.

Question 12

Conflict may be defined as interpersonal when the

Accepted Answer

A) disagreement is between or among interdependent people. 
B)  goals of the individuals are compatible. 
C)  goals of the individuals are not related. 
D) disagreement may affect one party but not the other. 
A) disagreement is between or among interdependent people. 
B)  goals of the individuals are compatible. 
C)  goals of the individuals are not related. 
D) disagreement may affect one party but not the other.

Question 13

The consequence of the avoiding conflict management strategy is that both parties lose.

Accepted Answer

A) True 
 B)False

Question 14

Interpersonal conflict occurs only when relationships are in trouble.

Accepted Answer

A) True 
 B)False

Question 15

All of the following suggestions should help facilitation of open expression,limiting the use of silencers in conflict management,except

Accepted Answer

A)  listen actively. 
B)  verbalize your appreciation for how the other person sees the conflict. 
C)  create or increase immediacy. 
D) increase your self-disclosure. 
A)  listen actively. 
B)  verbalize your appreciation for how the other person sees the conflict. 
C)  create or increase immediacy. 
D) increase your self-disclosure.

Question 16

Verbal aggressiveness __________ the user's credibility.

Accepted Answer

The answer of Verbal aggressiveness __________ the user's credibility....

Question 17

Quincy almost always backs down from any conflict.His friends call him a human doormat because He lets other people walk all over him.Quincy's conflict style can BEST be described as

Accepted Answer

A) accommodating. 
B)  competing. 
C)  collaborating. 
D) compromising. 
A) accommodating. 
B)  competing. 
C)  collaborating. 
D) compromising.

Question 18

Which of the following statements would be the BEST descriptive alternative for the statement,"You never call me!"

Accepted Answer

A) "It seems to me that you never call." 
B)  "I would think you could call me more often." 
C)  "I think our relationship would be better if you could call me more often." 
D) "I sure would enjoy hearing from you more often." 
A) "It seems to me that you never call." 
B)  "I would think you could call me more often." 
C)  "I think our relationship would be better if you could call me more often." 
D) "I sure would enjoy hearing from you more often."

Question 19

Physical flight,setting up physical barriers,or just mentally withdrawing are all examples of

Accepted Answer

A) avoidance. 
B)  redefinition. 
C)  minimization. 
D) gunnysacking. 
A) avoidance. 
B)  redefinition. 
C)  minimization. 
D) gunnysacking.

Question 20

The conflict strategies people choose are influenced by all of the following except

Accepted Answer

A) family history. 
B)  the goals they wish to achieve. 
C)  their communication competence. 
D) their educational level. 
A) family history. 
B)  the goals they wish to achieve. 
C)  their communication competence. 
D) their educational level.

In collectivistic cultures,conflicts most often involve violations of larger group norms and values.

Minami,who comes from China,a collectivist culture,and Jason,who comes from an individualist culture,are working together on a class project.As they work together,they need to consider some generalizations regarding their cultural orientations toward conflict,such as:

Interpersonal conflict is a disagreement between or among __________ individuals.

__________ refers to a quality that is productive in conflict resolution.It refers to your willingness to press for your point of view; it is your tendency to speak your mind on significant issues.

Engaging in a collaborating conflict style generally results in an: I ,you solution.

A person who stores up grievances against another person and unloads these during a situation is Engaging in the unproductive conflict strategy known as

People must be interdependent to engage in interpersonal conflict.

Peter never gives up when is he is dealing with a conflict. He argues his point until his wins,not really taking his partner's point of view into consideration. Which conflict style is Peter most clearly using?

In __________ cultures,conflicts are more likely to occur when people violated expected norms.

Fighting actively includes

Conflict may be defined as interpersonal when the

The consequence of the avoiding conflict management strategy is that both parties lose.

Interpersonal conflict occurs only when relationships are in trouble.

All of the following suggestions should help facilitation of open expression,limiting the use of silencers in conflict management,except

Verbal aggressiveness __________ the user's credibility.

Quincy almost always backs down from any conflict.His friends call him a human doormat because He lets other people walk all over him.Quincy's conflict style can BEST be described as

Which of the following statements would be the BEST descriptive alternative for the statement,"You never call me!"

Physical flight,setting up physical barriers,or just mentally withdrawing are all examples of

The conflict strategies people choose are influenced by all of the following except

The Essentials Of Human Communication

Perception Of Self And Others

Listening In Human Communication

Verbal Messages

Nonverbal Messages

Interpersonal Communication And Conversation

Interpersonal Relationships

Small Group Communication

Members And Leaders In Small Group Communication

Public Speaking Preparation (Steps 1-6)

Public Speaking Preparation And Delivery (Steps 7-10)

The Informative Speech

The Persuasive Speech

Filters

Exam 8: Managing Interpersonal Conflict

In collectivistic cultures,conflicts most often involve violations of larger group norms and values.

Minami,who comes from China,a collectivist culture,and Jason,who comes from an individualist culture,are working together on a class project.As they work together,they need to consider some generalizations regarding their cultural orientations toward conflict,such as:

Interpersonal conflict is a disagreement between or among __________ individuals.

__________ refers to a quality that is productive in conflict resolution.It refers to your willingness to press for your point of view; it is your tendency to speak your mind on significant issues.

Engaging in a collaborating conflict style generally results in an: I __________,you __________ solution.

A person who stores up grievances against another person and unloads these during a situation is Engaging in the unproductive conflict strategy known as

People must be interdependent to engage in interpersonal conflict.

Peter never gives up when is he is dealing with a conflict. He argues his point until his wins,not really taking his partner's point of view into consideration. Which conflict style is Peter most clearly using?

In __________ cultures,conflicts are more likely to occur when people violated expected norms.

Fighting actively includes

Conflict may be defined as interpersonal when the

The consequence of the avoiding conflict management strategy is that both parties lose.

Interpersonal conflict occurs only when relationships are in trouble.

All of the following suggestions should help facilitation of open expression,limiting the use of silencers in conflict management,except

Verbal aggressiveness __________ the user's credibility.

Quincy almost always backs down from any conflict.His friends call him a human doormat because He lets other people walk all over him.Quincy's conflict style can BEST be described as

Which of the following statements would be the BEST descriptive alternative for the statement,"You never call me!"

Physical flight,setting up physical barriers,or just mentally withdrawing are all examples of

The conflict strategies people choose are influenced by all of the following except

The Essentials Of Human Communication

Perception Of Self And Others

Listening In Human Communication

Verbal Messages

Nonverbal Messages

Interpersonal Communication And Conversation

Interpersonal Relationships

Small Group Communication

Members And Leaders In Small Group Communication

Public Speaking Preparation (Steps 1-6)

Public Speaking Preparation And Delivery (Steps 7-10)

The Informative Speech

The Persuasive Speech

Filters

Engaging in a collaborating conflict style generally results in an: I ,you solution.