Exam 8: Managing Interpersonal Conflict
Exam 1: The Essentials Of Human Communication51 Questions
Exam 2: Perception Of Self And Others47 Questions
Exam 3: Listening In Human Communication41 Questions
Exam 4: Verbal Messages46 Questions
Exam 5: Nonverbal Messages48 Questions
Exam 6: Interpersonal Communication And Conversation45 Questions
Exam 7: Interpersonal Relationships44 Questions
Exam 8: Managing Interpersonal Conflict40 Questions
Exam 9: Small Group Communication38 Questions
Exam 10: Members And Leaders In Small Group Communication45 Questions
Exam 11: Public Speaking Preparation (Steps 1-6)46 Questions
Exam 12: Public Speaking Preparation And Delivery (Steps 7-10)46 Questions
Exam 13: The Informative Speech37 Questions
Exam 14: The Persuasive Speech41 Questions
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When Pat and Terry argue,Pat's all-too-frequent strategy is to belittle Terry for getting pregnant at an early age,dropping out of high school,and giving up her baby for adoption.Pat knows these are sensitive and painful issues for Terry.Pat's behavior is BEST described as
Free
(Multiple Choice)
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Correct Answer:
D
When you use strategy to try and get around other people or situations,especially when you conceal Your true purposes,you are using
Free
(Multiple Choice)
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Correct Answer:
B
Interpersonal conflict can only lead to negative effects.
Free
(True/False)
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Correct Answer:
False
People who enter into conflict with the attitude that they know it all are engaging in the defensive strategy of __________.
(Short Answer)
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Providencia does not like conflict. Whenever a conflict arises,she either physically leaves the room or sets up mental barriers,so she does not have to deal with the conflict. Providencia's behavior BEST illustrates which conflict style?
(Multiple Choice)
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Amy and Dustin are arguing over who should have the final decision concerning where they will Spend the holidays.This scenario BEST exemplifies a __________ conflict.
(Multiple Choice)
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Conflicts over status differences or issues of control are best described as __________ conflicts; conflicts over events external to the parties involved are best described as __________ conflicts.
(Short Answer)
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According to the text,negative consequences of interpersonal conflict may be due to
(Multiple Choice)
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Berle and Lo are arguing over when the civil war in the Sudan began.This argument is most clearly a__________ conflict.
(Multiple Choice)
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__________ refers to a special type of avoidance,where you refuse to discuss the conflict or listen to
the other person's argument.
(Short Answer)
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Harriet and Maynard cannot decide which movie to see.Harriet wants to see the new action movie And Maynard wants to see a foreign art film.After arguing for a while,they agree to go to another movie,a Civil War drama,which both of them are mildly interested in seeing.This conflict BEST illustrates which conflict style?
(Multiple Choice)
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Which of the following is true regarding gender and conflict?
(Multiple Choice)
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The conflict management strategies people choose are generally NOT influenced by their family histories.
(True/False)
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Most conflicts contain elements of disagreement about content and relationship.
(True/False)
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Greer's primary conflict strategy is to hammer away at her point until the other person just gives up.Greer's strategy is BEST described as
(Multiple Choice)
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