Question 1

Which of the following would be an appropriate active listening response to the statement: "This has been about the worst day of my life!"

Accepted Answer

A) "This is about the worst day of your life,huh?" 
B)  "You think you've had a bad day; let me tell you about mine!" 
C) "You seem really upset.What made your day so bad?" 
D) "Awe,sorry… but I have a meeting to go to." 
A) "This is about the worst day of your life,huh?" 
B)  "You think you've had a bad day; let me tell you about mine!" 
C) "You seem really upset.What made your day so bad?" 
D) "Awe,sorry… but I have a meeting to go to."

Question 2

Which of the following is a suggestion for facilitating the passage of information from short-term memory to long-term memory?

Accepted Answer

A) Focus your attention on the minor details. 
B)  Write down every word that the speaker says. 
C)  Organize what you hear in an easy-to-retain way. 
D) Evaluate what you hear. 
A) Focus your attention on the minor details. 
B)  Write down every word that the speaker says. 
C)  Organize what you hear in an easy-to-retain way. 
D) Evaluate what you hear.

Question 3

Effective listeners are more likely to

Accepted Answer

A) emerge as group leaders. 
B)  be more aggressive communicators. 
C)  read less than poor listeners. 
D) be good managers but poor salespeople. 
A) emerge as group leaders. 
B)  be more aggressive communicators. 
C)  read less than poor listeners. 
D) be good managers but poor salespeople.

Question 4

Listening can be described as a series of five steps: receiving,understanding,remembering,evaluating,and __________.

Accepted Answer

The answer of Listening can be described as a series...

Question 5

Listening is a __________ process.

Accepted Answer

The answer of Listening is a __________ process....

Question 6

While listening to Ella talk about her accident,Melvin nods his head and says,"Uh-huh" and "I see." Melvin is engaging in

Accepted Answer

A) backchanneling cues. 
B)  paraphrasing. 
C)  objective listening. 
D) punctuating. 
A) backchanneling cues. 
B)  paraphrasing. 
C)  objective listening. 
D) punctuating.

Question 7

Empathic listening is preferable to objective listening no matter what the context or the speaker's state of mind is.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is recommended to help when receiving messages?

Accepted Answer

A) Focus your attention on the speaker's nonverbal messages alone. 
B)  Avoid assuming you know what the speaker will say next. 
C)  Organize what you hear. 
D) Relate the speaker's message to what you already know. 
A) Focus your attention on the speaker's nonverbal messages alone. 
B)  Avoid assuming you know what the speaker will say next. 
C)  Organize what you hear. 
D) Relate the speaker's message to what you already know.

Question 9

According to Deborah Tannen,a linguistic scholar and author,which of the following is true concerning the relationship between listening and gender?

Accepted Answer

A) Women are more apt than men to give listening cues than men. 
B)  Men tend to use listening to establish closer relationships. 
C)  Women play up their expertise and use it to dominate the interaction. 
D) Men are more likely than women to offer constructive criticism. 
A) Women are more apt than men to give listening cues than men. 
B)  Men tend to use listening to establish closer relationships. 
C)  Women play up their expertise and use it to dominate the interaction. 
D) Men are more likely than women to offer constructive criticism.

Question 10

During conversation,responses like "I see," "yes," and "uh-huh" are what nonverbal researchers call __________ cues.

Accepted Answer

The answer of During conversation,responses like "I see," "yes," and...

Question 11

Responding occurs in two phases: (1)responses you make ________ the speaker is talking and (2)responses you make __________ the speaker has stopped talking.

Accepted Answer

The answer of Responding occurs in two phases: (1)responses you...

Question 12

Generally,women learn to use __________ listening cues than men.

Accepted Answer

The answer of Generally,women learn to use __________ listening cues...

Question 13

Perhaps the most important thing to remember about memory is that what you remember is NOT what was __________ but what you __________ was said.

Accepted Answer

The answer of Perhaps the most important thing to remember...

Question 14

The fact that would be appropriate to use the "okay" sign (forming a circle with your thumb and forefinger)in the U.S.but not appropriate in Tunisia is an example of differences in __________ rules between cultures.

Accepted Answer

The answer of The fact that would be appropriate to...

Question 15

The evaluation stage of listening can be made more effective by resisting evaluation until you fully understand the speaker's viewpoint.

Accepted Answer

A) True 
 B)False

Question 16

Matthew is sitting in communications class while the instructor is lecturing,but his mind keeps Wandering to his upcoming vacation. Matthew is experiencing which type of listening barrier?

Accepted Answer

A) physical distractions 
B)  mental distractions 
C)  biases 
D) prejudices 
A) physical distractions 
B)  mental distractions 
C)  biases 
D) prejudices

Question 17

According to your text,if you are listening for understanding without a need to evaluate what you hear,you should engage in __________ listening.

Accepted Answer

The answer of According to your text,if you are listening...

Question 18

Which of the following statements about active listening is true?

Accepted Answer

A) It enables you to check your perception of what the speaker said. 
B)  It enables the listener to express an evaluation of what the speaker said. 
C)  It inhibits the speaker from further exploring his or her feelings and thoughts. 
D) It discourages the speaker from solving his or her problems. 
A) It enables you to check your perception of what the speaker said. 
B)  It enables the listener to express an evaluation of what the speaker said. 
C)  It inhibits the speaker from further exploring his or her feelings and thoughts. 
D) It discourages the speaker from solving his or her problems.

Question 19

In terms of the relationship between listening and culture,which of the following is true concerning feedback?

Accepted Answer

A) Positive feedback is generally preferable to negative feedback regardless of culture. 
B)  People from high-context cultures (such as Japan and Korea)generally appreciate honest,open feedback. 
C)  Perceptions of appropriate feedback vary from culture to culture. 
D) Some cultures prefer no feedback whatsoever. 
A) Positive feedback is generally preferable to negative feedback regardless of culture. 
B)  People from high-context cultures (such as Japan and Korea)generally appreciate honest,open feedback. 
C)  Perceptions of appropriate feedback vary from culture to culture. 
D) Some cultures prefer no feedback whatsoever.

Question 20

Which of the following statements about listening is true?

Accepted Answer

A) Hearing and listening are essentially the same. 
B)  Listening is a simple process. 
C)  The process of listening is circular. 
D) All of the above. 
A) Hearing and listening are essentially the same. 
B)  Listening is a simple process. 
C)  The process of listening is circular. 
D) All of the above.

Which of the following would be an appropriate active listening response to the statement: "This has been about the worst day of my life!"

Which of the following is a suggestion for facilitating the passage of information from short-term memory to long-term memory?

Effective listeners are more likely to

Listening can be described as a series of five steps: receiving,understanding,remembering,evaluating,and __________.

Listening is a __________ process.

While listening to Ella talk about her accident,Melvin nods his head and says,"Uh-huh" and "I see." Melvin is engaging in

Empathic listening is preferable to objective listening no matter what the context or the speaker's state of mind is.

Which of the following is recommended to help when receiving messages?

According to Deborah Tannen,a linguistic scholar and author,which of the following is true concerning the relationship between listening and gender?

During conversation,responses like "I see," "yes," and "uh-huh" are what nonverbal researchers call __________ cues.

Responding occurs in two phases: (1)responses you make the speaker is talking and (2)responses you make __ the speaker has stopped talking.

Generally,women learn to use __________ listening cues than men.

Perhaps the most important thing to remember about memory is that what you remember is NOT what was but what you was said.

The fact that would be appropriate to use the "okay" sign (forming a circle with your thumb and forefinger)in the U.S.but not appropriate in Tunisia is an example of differences in __________ rules between cultures.

The evaluation stage of listening can be made more effective by resisting evaluation until you fully understand the speaker's viewpoint.

Matthew is sitting in communications class while the instructor is lecturing,but his mind keeps Wandering to his upcoming vacation. Matthew is experiencing which type of listening barrier?

According to your text,if you are listening for understanding without a need to evaluate what you hear,you should engage in __________ listening.

Which of the following statements about active listening is true?

In terms of the relationship between listening and culture,which of the following is true concerning feedback?

Which of the following statements about listening is true?

The Essentials Of Human Communication

Perception Of Self And Others

Verbal Messages

Nonverbal Messages

Interpersonal Communication And Conversation

Interpersonal Relationships

Managing Interpersonal Conflict

Small Group Communication

Members And Leaders In Small Group Communication

Public Speaking Preparation (Steps 1-6)

Public Speaking Preparation And Delivery (Steps 7-10)

The Informative Speech

The Persuasive Speech

Filters

Exam 3: Listening In Human Communication

Which of the following would be an appropriate active listening response to the statement: "This has been about the worst day of my life!"

Which of the following is a suggestion for facilitating the passage of information from short-term memory to long-term memory?

Effective listeners are more likely to

Listening can be described as a series of five steps: receiving,understanding,remembering,evaluating,and __________.

Listening is a __________ process.

While listening to Ella talk about her accident,Melvin nods his head and says,"Uh-huh" and "I see." Melvin is engaging in

Empathic listening is preferable to objective listening no matter what the context or the speaker's state of mind is.

Which of the following is recommended to help when receiving messages?

According to Deborah Tannen,a linguistic scholar and author,which of the following is true concerning the relationship between listening and gender?

During conversation,responses like "I see," "yes," and "uh-huh" are what nonverbal researchers call __________ cues.

Responding occurs in two phases: (1)responses you make ________ the speaker is talking and (2)responses you make __________ the speaker has stopped talking.

Generally,women learn to use __________ listening cues than men.

Perhaps the most important thing to remember about memory is that what you remember is NOT what was __________ but what you __________ was said.

The fact that would be appropriate to use the "okay" sign (forming a circle with your thumb and forefinger)in the U.S.but not appropriate in Tunisia is an example of differences in __________ rules between cultures.

The evaluation stage of listening can be made more effective by resisting evaluation until you fully understand the speaker's viewpoint.

Matthew is sitting in communications class while the instructor is lecturing,but his mind keeps Wandering to his upcoming vacation. Matthew is experiencing which type of listening barrier?

According to your text,if you are listening for understanding without a need to evaluate what you hear,you should engage in __________ listening.

Which of the following statements about active listening is true?

In terms of the relationship between listening and culture,which of the following is true concerning feedback?

Which of the following statements about listening is true?

The Essentials Of Human Communication

Perception Of Self And Others

Verbal Messages

Nonverbal Messages

Interpersonal Communication And Conversation

Interpersonal Relationships

Managing Interpersonal Conflict

Small Group Communication

Members And Leaders In Small Group Communication

Public Speaking Preparation (Steps 1-6)

Public Speaking Preparation And Delivery (Steps 7-10)

The Informative Speech

The Persuasive Speech

Filters

Responding occurs in two phases: (1)responses you make the speaker is talking and (2)responses you make __ the speaker has stopped talking.

Perhaps the most important thing to remember about memory is that what you remember is NOT what was but what you was said.