Question 1

The actual consequences of communication can be directly affected by whether an organization is characterized by

Accepted Answer

A) the political or consensual model of communication. 
B) individuals deeply desiring to improve communication. 
C) senders of messages knowing exactly what they want to say or write. 
D) none of the above. 
A) the political or consensual model of communication. 
B) individuals deeply desiring to improve communication. 
C) senders of messages knowing exactly what they want to say or write. 
D) none of the above. A

Question 2

Which of the following is part of both Weber's and Taylor's theories of organization?

Accepted Answer

A) Emphasis on productivity, rationality, and profit 
B) Assumption of a vertical "chain of command" 
C) Finding the "one best way" to perform a task 
D) A concern with the professionalism of employees 
A) Emphasis on productivity, rationality, and profit 
B) Assumption of a vertical "chain of command" 
C) Finding the "one best way" to perform a task 
D) A concern with the professionalism of employees B

Question 3

The notion that organizations are arranged rationally-according to functions, geographic areas, processes, or clientele served-was a contribution of scientific management.

Accepted Answer

A) True 
 B)False  False

Question 4

All lateral communications are informal.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following most fully explains organized labor's opposition to industry's adoption of scientific management practices in the early 1900s?

Accepted Answer

A) Taylor's failure to allow for worker participation in management decision making 
B) The fact that the selection of workers was not really scientific in the pure sense of the word 
C) The unpopularity of time and motion studies 
D) Taylor's failure to account for supply and demand in assuming labor's support for maximum productivity 
A) Taylor's failure to allow for worker participation in management decision making 
B) The fact that the selection of workers was not really scientific in the pure sense of the word 
C) The unpopularity of time and motion studies 
D) Taylor's failure to account for supply and demand in assuming labor's support for maximum productivity

Question 6

The modern theory of organization, which contrasts sharply with Weber's view of a self-contained bureaucratic structure, is

Accepted Answer

A) organizational development. 
B) game theory. 
C) cybernetics. 
D) open-systems theory. 
A) organizational development. 
B) game theory. 
C) cybernetics. 
D) open-systems theory.

Question 7

The centralization of responsibility in an organization always implies greater internal complexity and uncertainty about outcomes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not part of the open-systems approach to organization theory?

Accepted Answer

A) Organizations respond to pressures from the environment. 
B) Outcomes of organizational actions are predictable. 
C) Organizations tend toward differentiation and elaboration. 
D) Organizations seek equilibrium. 
A) Organizations respond to pressures from the environment. 
B) Outcomes of organizational actions are predictable. 
C) Organizations tend toward differentiation and elaboration. 
D) Organizations seek equilibrium.

Question 9

In flat hierarchies, problems of communication and coordination are generally more serious and complex than in tall hierarchies.

Accepted Answer

A) True 
 B)False

Question 10

Formal organization theory is best implemented by the open-systems model of participation.

Accepted Answer

A) True 
 B)False

Question 11

Theory Z is characterized by slow, rather than rapid promotions; collective decision making; and general, rather than specialized career paths.

Accepted Answer

A) True 
 B)False

Question 12

A modern theory of organization that emphasizes interpersonal trust, participation, subtlety, and intimacy among supervisors and subordinates is

Accepted Answer

A) Theory Z. 
B) Theory X. 
C) management according to task. 
D) open-systems theory. 
A) Theory Z. 
B) Theory X. 
C) management according to task. 
D) open-systems theory.

Question 13

Organizational centralization promotes all of the following phenomena except

Accepted Answer

A) greater participation by external clienteles in decision making processes. 
B) managerial control over organization activities. 
C) internal program consistency. 
D) accountability for organization actions. 
A) greater participation by external clienteles in decision making processes. 
B) managerial control over organization activities. 
C) internal program consistency. 
D) accountability for organization actions.

Question 14

The most basic definition of coordination is

Accepted Answer

A) developing compatibility of goals and objectives among those within the same organization or in different ones. 
B) harmonious collaboration among different groups or organizations. 
C) consultation, sharing of information, and negotiation among equals. 
D) the process of bringing together divided labor. 
A) developing compatibility of goals and objectives among those within the same organization or in different ones. 
B) harmonious collaboration among different groups or organizations. 
C) consultation, sharing of information, and negotiation among equals. 
D) the process of bringing together divided labor.

Question 15

The concept of social-psychological zone of acceptance is associated with Chester Barnard.

Accepted Answer

A) True 
 B)False

Question 16

In the Hawthorne experiments, male and female workers tended to act the same way in a number of respects.

Accepted Answer

A) True 
 B)False

Question 17

The following are all obstacles to effective coordination except

Accepted Answer

A) conflicting priorities among program managers. 
B) strong, effective leadership of collaborating entities. 
C) differing perceptions of program goals. 
D) unequal fiscal capabilities. 
A) conflicting priorities among program managers. 
B) strong, effective leadership of collaborating entities. 
C) differing perceptions of program goals. 
D) unequal fiscal capabilities.

Question 18

Strictly speaking, decentralization can occur only in an organization that was previously centralized.

Accepted Answer

A) True 
 B)False

Question 19

Issues of centralization and decentralization have little if any political implications, from either philosophical or practical standpoints.

Accepted Answer

A) True 
 B)False

Question 20

Under formal theories of organization, the needs of the organization as a whole are virtually synonymous with management's needs.

Accepted Answer

A) True 
 B)False

The actual consequences of communication can be directly affected by whether an organization is characterized by

Which of the following is part of both Weber's and Taylor's theories of organization?

The notion that organizations are arranged rationally-according to functions, geographic areas, processes, or clientele served-was a contribution of scientific management.

All lateral communications are informal.

Which of the following most fully explains organized labor's opposition to industry's adoption of scientific management practices in the early 1900s?

The modern theory of organization, which contrasts sharply with Weber's view of a self-contained bureaucratic structure, is

The centralization of responsibility in an organization always implies greater internal complexity and uncertainty about outcomes.

Which of the following is not part of the open-systems approach to organization theory?

In flat hierarchies, problems of communication and coordination are generally more serious and complex than in tall hierarchies.

Formal organization theory is best implemented by the open-systems model of participation.

Theory Z is characterized by slow, rather than rapid promotions; collective decision making; and general, rather than specialized career paths.

A modern theory of organization that emphasizes interpersonal trust, participation, subtlety, and intimacy among supervisors and subordinates is

Organizational centralization promotes all of the following phenomena except

The most basic definition of coordination is

The concept of social-psychological zone of acceptance is associated with Chester Barnard.

In the Hawthorne experiments, male and female workers tended to act the same way in a number of respects.

The following are all obstacles to effective coordination except

Strictly speaking, decentralization can occur only in an organization that was previously centralized.

Issues of centralization and decentralization have little if any political implications, from either philosophical or practical standpoints.

Under formal theories of organization, the needs of the organization as a whole are virtually synonymous with management's needs.

Approaching the Study of Public Administration

Public Administration, Democracy, and Bureaucratic Power

Federalism and Intergovernmental Relations

Decision Making in Administration

Chief Executives and Challenges of Administrative Leadership

Public Personnel Administration and Human Resource Development

Government Budgeting

Public Policy and Implementation

Performance Management in Government in the Public Sector

Government Regulation and Administrative Law

Conclusion: Public Administration in a Time of Conflict and Change

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Exam 4: Organizational Theory

The actual consequences of communication can be directly affected by whether an organization is characterized by

Which of the following is part of both Weber's and Taylor's theories of organization?

The notion that organizations are arranged rationally-according to functions, geographic areas, processes, or clientele served-was a contribution of scientific management.

All lateral communications are informal.

Which of the following most fully explains organized labor's opposition to industry's adoption of scientific management practices in the early 1900s?

The modern theory of organization, which contrasts sharply with Weber's view of a self-contained bureaucratic structure, is

The centralization of responsibility in an organization always implies greater internal complexity and uncertainty about outcomes.

Which of the following is not part of the open-systems approach to organization theory?

In flat hierarchies, problems of communication and coordination are generally more serious and complex than in tall hierarchies.

Formal organization theory is best implemented by the open-systems model of participation.

Theory Z is characterized by slow, rather than rapid promotions; collective decision making; and general, rather than specialized career paths.

A modern theory of organization that emphasizes interpersonal trust, participation, subtlety, and intimacy among supervisors and subordinates is

Organizational centralization promotes all of the following phenomena except

The most basic definition of coordination is

The concept of social-psychological zone of acceptance is associated with Chester Barnard.

In the Hawthorne experiments, male and female workers tended to act the same way in a number of respects.

The following are all obstacles to effective coordination except

Strictly speaking, decentralization can occur only in an organization that was previously centralized.

Issues of centralization and decentralization have little if any political implications, from either philosophical or practical standpoints.

Under formal theories of organization, the needs of the organization as a whole are virtually synonymous with management's needs.

Approaching the Study of Public Administration

Public Administration, Democracy, and Bureaucratic Power

Federalism and Intergovernmental Relations

Decision Making in Administration

Chief Executives and Challenges of Administrative Leadership

Public Personnel Administration and Human Resource Development

Government Budgeting

Public Policy and Implementation

Performance Management in Government in the Public Sector

Government Regulation and Administrative Law

Conclusion: Public Administration in a Time of Conflict and Change

Filters