Question 1

Work sampling provides a detailed elemental breakdown of a task for purposes of establishing reliable time standards.

Accepted Answer

A) True 
 B)False

Question 2

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data:
 
What is the learning curve percentage?

Accepted Answer

A) 40 percent 
B) 50 percent 
C) 75 percent 
D) 80 percent 
E) 90 percent 
A) 40 percent 
B) 50 percent 
C) 75 percent 
D) 80 percent 
E) 90 percent

Question 3

A learning percentage of 95 percent indicates greater learning than a percentage of 90 percent.

Accepted Answer

A) True 
 B)False

Question 4

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Accepted Answer

A) True 
 B)False

Question 5

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

Accepted Answer

A) True 
 B)False

Question 6

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
How many observations should be made if the analyst wants to be 99.74 percent confident that the maximum error in the observed time is 2 seconds? Assume that the standard deviation of the task time is 4 seconds.

Accepted Answer

A) 5 
B) 6 
C) 25 
D) 36 
E) 49 
A) 5 
B) 6 
C) 25 
D) 36 
E) 49

Question 7

One potential disadvantage of self-directed teams is higher turnover and absenteeism.

Accepted Answer

A) True 
 B)False

Question 8

Job enrichment involves an increase in the level of responsibility for planning and coordinating tasks.

Accepted Answer

A) True 
 B)False

Question 9

The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds.
What is the standard time for this task if the bartender worked at a 20 percent faster pace than is average, and an allowance of 20 percent of the workday is used?

Accepted Answer

A) 112.5 seconds 
B) 120 seconds 
C) 135 seconds 
D) 144 seconds 
E) 150 seconds 
A) 112.5 seconds 
B) 120 seconds 
C) 135 seconds 
D) 144 seconds 
E) 150 seconds

Question 10

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
What is the observed time for this task?

Accepted Answer

A) 80 seconds 
B) 84 seconds 
C) 160 seconds 
D) 240 seconds 
E) 400 seconds 
A) 80 seconds 
B) 84 seconds 
C) 160 seconds 
D) 240 seconds 
E) 400 seconds

Question 11

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
What is the standard time for this task if the employee worked at a 25 percent faster pace than average and an allowance of 20 percent of the workday is used?

Accepted Answer

A) 80 seconds 
B) 96 seconds 
C) 100 seconds 
D) 120 seconds 
E) 125 seconds 
A) 80 seconds 
B) 96 seconds 
C) 100 seconds 
D) 120 seconds 
E) 125 seconds

Question 12

Work sampling can be used to estimate the proportion of time a machine is idle.

Accepted Answer

A) True 
 B)False

Question 13

The normal time for a job is multiplied by the performance rating to obtain the standard time for the job.

Accepted Answer

A) True 
 B)False

Question 14

According to learning curve theory, every doubling of total output will produce a constant percentage decrease in time per unit .

Accepted Answer

A) True 
 B)False

Question 15

Increasing volumes result in _____ the learning curve.

Accepted Answer

A) moving up 
B) moving down 
C) moving off 
D) moving away from 
E) stabilization of 
A) moving up 
B) moving down 
C) moving off 
D) moving away from 
E) stabilization of

Question 16

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results:
 
If the manager wants to be 95.44 percent confident that the true proportion of time spent mowing is within 0.02 (plus or minus)of the sample proportion, what should be her sample size?

Accepted Answer

A) 400 
B) 1,000 
C) 1,600 
D) 2,000 
E) 2,500 
A) 400 
B) 1,000 
C) 1,600 
D) 2,000 
E) 2,500

Question 17

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.Approximately how long will it take to produce the fifteenth unit?

Accepted Answer

A) 4.3 hours 
B) 5.5 hours 
C) 4.7 hours 
D) 6.9 hours 
E) 3.4 hours 
A) 4.3 hours 
B) 5.5 hours 
C) 4.7 hours 
D) 6.9 hours 
E) 3.4 hours

Question 18

The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds.
How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is 1 second?

Accepted Answer

A) 64 
B) 86 
C) 100 
D) 144 
E) 169 
A) 64 
B) 86 
C) 100 
D) 144 
E) 169

Question 19

The efficiency approach is a refinement of this person's scientific management concepts?

Accepted Answer

A) Frederick Winslow Taylor 
B) Frank Gilbreth 
C) Lillian Gilbreth 
D) Fred E. Bridger 
E) Edward Deming 
A) Frederick Winslow Taylor 
B) Frank Gilbreth 
C) Lillian Gilbreth 
D) Fred E. Bridger 
E) Edward Deming

Question 20

A methods and measurements analyst for Digital Devices needs to develop a time standard for the task of assembling a computer mouse. In a preliminary study, she observed one of her workers perform this task six times with the following results:
 
What is the standard time for this task if the employee worked at a 20 percent faster pace than average and an allowance of 25 percent of the workday is used?

Accepted Answer

A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds 
A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds

Work sampling provides a detailed elemental breakdown of a task for purposes of establishing reliable time standards.

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: What is the learning curve percentage?

A learning percentage of 95 percent indicates greater learning than a percentage of 90 percent.

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

One potential disadvantage of self-directed teams is higher turnover and absenteeism.

Job enrichment involves an increase in the level of responsibility for planning and coordinating tasks.

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results: What is the observed time for this task?

Work sampling can be used to estimate the proportion of time a machine is idle.

The normal time for a job is multiplied by the performance rating to obtain the standard time for the job.

According to learning curve theory, every doubling of total output will produce a constant percentage decrease in time per unit .

Increasing volumes result in _____ the learning curve.

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.Approximately how long will it take to produce the fifteenth unit?

The efficiency approach is a refinement of this person's scientific management concepts?

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 7: Work Design and Measurement

Work sampling provides a detailed elemental breakdown of a task for purposes of establishing reliable time standards.

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: What is the learning curve percentage?

A learning percentage of 95 percent indicates greater learning than a percentage of 90 percent.

Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

Predetermined time standards involve the use of published data regarding how long various activities are expected to take.

One potential disadvantage of self-directed teams is higher turnover and absenteeism.

Job enrichment involves an increase in the level of responsibility for planning and coordinating tasks.

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results: What is the observed time for this task?

Work sampling can be used to estimate the proportion of time a machine is idle.

The normal time for a job is multiplied by the performance rating to obtain the standard time for the job.

According to learning curve theory, every doubling of total output will produce a constant percentage decrease in time per unit .

Increasing volumes result in _____ the learning curve.

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.Approximately how long will it take to produce the fifteenth unit?

The efficiency approach is a refinement of this person's scientific management concepts?

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters