Exam 9: Using Supply Chains to Create Value for Customers

Freight forwarders typically own their own transportation equipment and warehouses.

Reverse logistics is utilized to _____ from used or unusable product.

Requiring a supplier to manage inventory for a firm downstream is known as ____.

Consumers are very interested in knowing where their products come from.

Tracking individual products is more difficult than tracking product loads.

The technology being developed to trace all products,including animals,people,and components no matter where they are,is called the Internet of Things.

Designer goods producers can utilize _____ to combat knockoffs in the marketplace.

EPC is a special electronic format that companies use to exchange business documents from computer to computer.

A(n)_____ is an organization whose duties include consolidating small loads of freight,negotiating rates for their shipment,and booking space for them on transportation vehicles and in warehouses.

Delivering what is promised,when it was promised,and the way it was promised are key drivers of _____.

Merchandise in transit is of concern to shippers because:

Explain how Patagonia utilizes reverse logistics.

An _____ is utilized to distinguish a type of product based on some unique characteristic.

What are some methods companies utilize to be sure their products are of sound quality when outsourcing?

_____ and _____ have become a larger part of Sally's role as a supply manager since she first started.

List transportation methods utilized by firms and explain the advantages and disadvantages of each.

_____ is the process of estimating how much of a good or service a customer will buy from you.

Explain the advantages and disadvantages of safety stock.

_____ is the amount of time it takes for a customer to receive a good or service once it has been ordered.

A situation in which supply chain partners share information with one another so they can see how well the chain is working is known as _____.