Question 1

Which statement is correct regarding patient management systems?

Accepted Answer

A) They are essential to maintain practice records. 
B) They must be protected with backup files stored in a safe place away from the office. 
C) They will automatically generate account totals and monthly summaries. 
D) Both b and c are correct statements. 
A) They are essential to maintain practice records. 
B) They must be protected with backup files stored in a safe place away from the office. 
C) They will automatically generate account totals and monthly summaries. 
D) Both b and c are correct statements.

Question 2

How are patient account ledgers organized?

Accepted Answer

A) Patient's last name 
B) Insurance company 
C) Responsible party 
D) Employer 
A) Patient's last name 
B) Insurance company 
C) Responsible party 
D) Employer

Question 3

Before treatment,which form can be submitted to the insurance carrier to request information on what the insurance company covers and any additional patient payments or copayments?

Accepted Answer

A) Apportionment 
B) Abatement 
C) Pretreatment estimate 
D) Preapproval 
A) Apportionment 
B) Abatement 
C) Pretreatment estimate 
D) Preapproval

Question 4

What records does the government require dental office to keep?

Accepted Answer

A) Hours each employee works 
B) Amounts paid to each employee 
C) Amounts deducted for tax purposes 
D) All of the above 
A) Hours each employee works 
B) Amounts paid to each employee 
C) Amounts deducted for tax purposes 
D) All of the above

Question 5

Who is the guarantor?

Accepted Answer

A) The person responsible for payment of the account 
B) Always the patient 
C) The insurance company 
D) Both b and c 
A) The person responsible for payment of the account 
B) Always the patient 
C) The insurance company 
D) Both b and c

Question 6

According to the federal Fair Debt Collection Practice Act,which of the following examples of collection efforts is permitted?

Accepted Answer

A) Telephoning the debtor between 5:00 and 8:00 PM 
B) Threatening violence 
C) Using false pretenses to get information 
D) Contacting the debtor's employer to warn them about their deadbeat employee 
A) Telephoning the debtor between 5:00 and 8:00 PM 
B) Threatening violence 
C) Using false pretenses to get information 
D) Contacting the debtor's employer to warn them about their deadbeat employee

Question 7

Each employee must complete a _______ form for tax purposes.

Accepted Answer

A) Statement of Earnings 
B) W-4 
C) W-2 
D) FICA 
A) Statement of Earnings 
B) W-4 
C) W-2 
D) FICA

Question 8

_______ includes business expenses that continue consistently; these are costs that are incurred regardless of whether the dentist is in the office and whether professional services are actually being provided.

Accepted Answer

A) Variable overhead 
B) Fixed overhead 
C) Gross income 
D) Net income 
A) Variable overhead 
B) Fixed overhead 
C) Gross income 
D) Net income

Question 9

What occurs when the patient pays by credit card?

Accepted Answer

A) Payment is part of the regular bank deposit. 
B) Dentist is charged by the bank for handling these transactions, which are added to what the patient owes. 
C) Credit card payments are not listed as payments like checks and cash are. 
D) Business assistant can electronically verify the card is valid and the credit limit has not been exceeded. 
A) Payment is part of the regular bank deposit. 
B) Dentist is charged by the bank for handling these transactions, which are added to what the patient owes. 
C) Credit card payments are not listed as payments like checks and cash are. 
D) Business assistant can electronically verify the card is valid and the credit limit has not been exceeded.

Question 10

What does a patient have if they have dental coverage under more than one dental plan?

Accepted Answer

A) Primary coverage insurance 
B) Dual coverage 
C) An alternative benefit policy 
D) Both a and b 
A) Primary coverage insurance 
B) Dual coverage 
C) An alternative benefit policy 
D) Both a and b

Question 11

What is the monthly payment using the plan outlined: Total charge = $3500,minus the down payment of 1/3 of the total charge,with the balance of charges divided into 6 monthly payments?

Accepted Answer

A) $565.83 
B) $583.33 
C) $389.17 
D) $390.84 
A) $565.83 
B) $583.33 
C) $389.17 
D) $390.84

Exam 63: Financial Management in the Dental Office

Which statement is correct regarding patient management systems?

How are patient account ledgers organized?

Before treatment,which form can be submitted to the insurance carrier to request information on what the insurance company covers and any additional patient payments or copayments?

What records does the government require dental office to keep?

Who is the guarantor?

According to the federal Fair Debt Collection Practice Act,which of the following examples of collection efforts is permitted?

Each employee must complete a _______ form for tax purposes.

_______ includes business expenses that continue consistently; these are costs that are incurred regardless of whether the dentist is in the office and whether professional services are actually being provided.

What occurs when the patient pays by credit card?

What does a patient have if they have dental coverage under more than one dental plan?

What is the monthly payment using the plan outlined: Total charge = $3500,minus the down payment of 1/3 of the total charge,with the balance of charges divided into 6 monthly payments?

History of Dentistry

The Professional Dental Assistant

The Dental Healthcare Team

Dental Ethics

Dentistry and the Law

General Anatomy

General Physiology

Oral Embryology and Histology

Head and Neck Anatomy

Landmarks of the Face and Oral Cavity

Overview of the Dentitions

Tooth Morphology

Dental Caries

Periodontal Disease

Preventive Dentistry

Nutrition

Oral Pathology

Microbiology

Disease Transmission and Infection Prevention

Principles and Techniques of Disinfection

Principles and Techniques of Instrument Processing and Sterilization

Regulatory and Advisory Agencies

Chemical and Waste Management

Dental Unit Waterlines

Ergonomics

The Patient Record

Vital Signs

Oral Diagnosis and Treatment Planning

The Special Needs and Medically Compromised Patient

Principles of Pharmacology

Assisting in a Medical Emergency

The Dental Office

Delivering Dental Care

Dental Hand Instruments

Dental Handpieces and Accessories

Moisture Control

Anesthesia and Pain Control

Foundations of Radiography, Radiographic Equipment, and Radiation Safety

Digital Imaging, Dental Film, and Processing Radiographs

Legal Issues, Quality Assurance, and Infection Prevention

Intraoral Imaging

Extraoral Imaging

Restorative and Esthetic Dental Materials

Dental Liners, Bases, and Bonding Systems

Dental Cements

Impression Materials

Laboratory Materials and Procedures

General Dentistry

Matrix Systems for Restorative Dentistry

Fixed Prosthodontics

Provisional Coverage

Removable Prosthodontics

Dental Implants

Endodontics

Periodontics

Oral and Maxillofacial Surgery

Pediatric Dentistry

Coronal Polishing

Dental Sealants

Orthodontics

Communication in the Dental Office

Business Operating Systems

Marketing Your Skills

Filters