Question 1

What rule was established to determine which carrier is the primary carrier when both parents have insurance to cover a child?

Accepted Answer

A) COB 
B) CDT 
C) Birthday 
D) Secondary 
A) COB 
B) CDT 
C) Birthday 
D) Secondary C

Question 2

Which of the following is incorrect about dental insurance fraud?

Accepted Answer

A) Not filing the claim 
B) Billing for services not provided 
C) Changing fees to obtain a higher payment 
D) Accepting more payment than what was billed 
A) Not filing the claim 
B) Billing for services not provided 
C) Changing fees to obtain a higher payment 
D) Accepting more payment than what was billed A

Question 3

Which statement is correct about financial arrangements?

Accepted Answer

A) They should be made before treatment is initiated in all cases, including emergencies. 
B) They are public information and should be made in a public setting, such as at the front desk where others can witness the discussion. 
C) They should be made in an unhurried manner with the person responsible for the account. 
D) Should be recorded on the patient's medical and dental history form. 
A) They should be made before treatment is initiated in all cases, including emergencies. 
B) They are public information and should be made in a public setting, such as at the front desk where others can witness the discussion. 
C) They should be made in an unhurried manner with the person responsible for the account. 
D) Should be recorded on the patient's medical and dental history form. C

Question 4

What is another name for Social Security?

Accepted Answer

A) FICA 
B) Withholding 
C) Retirement 
D) Employee savings 
A) FICA 
B) Withholding 
C) Retirement 
D) Employee savings

Question 5

What factor is the first to be considered when making financial arrangements with a patient?

Accepted Answer

A) Consider the patient's ability to pay. 
B) Put all agreements on the account statement. 
C) Send the information to the insurance company. 
D) Record the agreement on the patient's clinical chart. 
A) Consider the patient's ability to pay. 
B) Put all agreements on the account statement. 
C) Send the information to the insurance company. 
D) Record the agreement on the patient's clinical chart.

Question 6

Where can the federal regulations that require an employer to take certain deductions from an employee's pay for payroll taxes can be found?

Accepted Answer

A) Office policy manual 
B) State booklet explaining state income tax 
C) Circular E booklet of the IRS 
D) Both b and c 
A) Office policy manual 
B) State booklet explaining state income tax 
C) Circular E booklet of the IRS 
D) Both b and c

Question 7

Participation in which program means that the dentist has contracted to provide to subscribers all or most of the dental services covered under the program,in return for payment on a per capita basis?

Accepted Answer

A) Capitation program 
B) Direct reimbursement plan 
C) Individual practice association 
D) Preferred provider organization 
A) Capitation program 
B) Direct reimbursement plan 
C) Individual practice association 
D) Preferred provider organization

Question 8

When a patient has a long outstanding debt to the dental office,what is the most effective method of collection?

Accepted Answer

A) Collection letters 
B) Collection telephone calls 
C) Collection agencies 
D) Small claims court 
A) Collection letters 
B) Collection telephone calls 
C) Collection agencies 
D) Small claims court

Question 9

Under which category would the salary of a dental hygienist,who works full-time and is awarded a 25% daily commission,reside?

Accepted Answer

A) Fixed overhead 
B) Variable overhead 
C) Disbursement 
D) Accounts payable 
A) Fixed overhead 
B) Variable overhead 
C) Disbursement 
D) Accounts payable

Question 10

Which form indicates the number of exemptions the employee is claiming?

Accepted Answer

A) W-2 
B) W-3 
C) W-4 
D) I-9 
A) W-2 
B) W-3 
C) W-4 
D) I-9

Question 11

When should the Truth in Lending form be given to the patient?

Accepted Answer

A) At the initial visit to the dental office 
B) When the first monthly statement is sent 
C) Before a payment plan of more than four monthly payments is set up 
D) After the patient has paid off the balance 
A) At the initial visit to the dental office 
B) When the first monthly statement is sent 
C) Before a payment plan of more than four monthly payments is set up 
D) After the patient has paid off the balance

Question 12

If the dentist gives you a professional discount of 25% and your total fee for treatment is $210.00,what is the balance you owe for that treatment?

Accepted Answer

A) $52.50 
B) $157.50 
C) $204.00 
D) $262.50 
A) $52.50 
B) $157.50 
C) $204.00 
D) $262.50

Question 13

Under coordination of benefits,the patient may receive payment from multiple carriers,but the total received may not be more than ____% of the actual dental expenses.

Accepted Answer

A) 85 
B) 90 
C) 100 
D) 115 
A) 85 
B) 90 
C) 100 
D) 115

Question 14

The total production for a dental office in one day is $9000.The total amount of accounts receivable is $5600 in checks,$360.00 in cash,and $1600 in credit card charges.What is the total amount on the bank deposit slip?

Accepted Answer

A) $5960.00 
B) $7560.00 
C) $3040.00 
D) $16,560.00 
A) $5960.00 
B) $7560.00 
C) $3040.00 
D) $16,560.00

Question 15

Which form is generated for each patient that contains his or her name,current charges,previous balance,and treatment completed that day?

Accepted Answer

A) Audit trail 
B) Ledger 
C) Charge slip 
D) Transaction 
A) Audit trail 
B) Ledger 
C) Charge slip 
D) Transaction

Question 16

Which type of fee is determined by a percentage of prefiled fees submitted to the insurance company?

Accepted Answer

A) Usual fee 
B) Customary fee 
C) Reasonable fee 
D) Limitations 
A) Usual fee 
B) Customary fee 
C) Reasonable fee 
D) Limitations

Question 17

When should all receipts,including checks and cash,be deposited?

Accepted Answer

A) Daily 
B) Weekly 
C) Biweekly 
D) Every other day 
A) Daily 
B) Weekly 
C) Biweekly 
D) Every other day

Question 18

Accounts receivable can be handled by which method?

Accepted Answer

A) Computer system 
B) Pegboard system 
C) 10-key calculator system 
D) Either a or b 
A) Computer system 
B) Pegboard system 
C) 10-key calculator system 
D) Either a or b

Question 19

_______ is the means or process of recording,classifying,and summarizing financial transactions.

Accepted Answer

A) Accounting 
B) Financial arranging 
C) Bookkeeping 
D) Finance 
A) Accounting 
B) Financial arranging 
C) Bookkeeping 
D) Finance

Question 20

Who is the person named on the check as the recipient of the amount shown?

Accepted Answer

A) Maker 
B) Payee 
C) Payer 
D) Endorsement 
A) Maker 
B) Payee 
C) Payer 
D) Endorsement

Exam 63: Financial Management in the Dental Office

What rule was established to determine which carrier is the primary carrier when both parents have insurance to cover a child?

Which of the following is incorrect about dental insurance fraud?

Which statement is correct about financial arrangements?

What is another name for Social Security?

What factor is the first to be considered when making financial arrangements with a patient?

Where can the federal regulations that require an employer to take certain deductions from an employee's pay for payroll taxes can be found?

Participation in which program means that the dentist has contracted to provide to subscribers all or most of the dental services covered under the program,in return for payment on a per capita basis?

When a patient has a long outstanding debt to the dental office,what is the most effective method of collection?

Under which category would the salary of a dental hygienist,who works full-time and is awarded a 25% daily commission,reside?

Which form indicates the number of exemptions the employee is claiming?

When should the Truth in Lending form be given to the patient?

If the dentist gives you a professional discount of 25% and your total fee for treatment is $210.00,what is the balance you owe for that treatment?

Under coordination of benefits,the patient may receive payment from multiple carriers,but the total received may not be more than ____% of the actual dental expenses.

The total production for a dental office in one day is $9000.The total amount of accounts receivable is $5600 in checks,$360.00 in cash,and $1600 in credit card charges.What is the total amount on the bank deposit slip?

Which form is generated for each patient that contains his or her name,current charges,previous balance,and treatment completed that day?

Which type of fee is determined by a percentage of prefiled fees submitted to the insurance company?

When should all receipts,including checks and cash,be deposited?

Accounts receivable can be handled by which method?

_______ is the means or process of recording,classifying,and summarizing financial transactions.

Who is the person named on the check as the recipient of the amount shown?

History of Dentistry

The Professional Dental Assistant

The Dental Healthcare Team

Dental Ethics

Dentistry and the Law

General Anatomy

General Physiology

Oral Embryology and Histology

Head and Neck Anatomy

Landmarks of the Face and Oral Cavity

Overview of the Dentitions

Tooth Morphology

Dental Caries

Periodontal Disease

Preventive Dentistry

Nutrition

Oral Pathology

Microbiology

Disease Transmission and Infection Prevention

Principles and Techniques of Disinfection

Principles and Techniques of Instrument Processing and Sterilization

Regulatory and Advisory Agencies

Chemical and Waste Management

Dental Unit Waterlines

Ergonomics

The Patient Record

Vital Signs

Oral Diagnosis and Treatment Planning

The Special Needs and Medically Compromised Patient

Principles of Pharmacology

Assisting in a Medical Emergency

The Dental Office

Delivering Dental Care

Dental Hand Instruments

Dental Handpieces and Accessories

Moisture Control

Anesthesia and Pain Control

Foundations of Radiography, Radiographic Equipment, and Radiation Safety

Digital Imaging, Dental Film, and Processing Radiographs

Legal Issues, Quality Assurance, and Infection Prevention

Intraoral Imaging

Extraoral Imaging

Restorative and Esthetic Dental Materials

Dental Liners, Bases, and Bonding Systems

Dental Cements

Impression Materials

Laboratory Materials and Procedures

General Dentistry

Matrix Systems for Restorative Dentistry

Fixed Prosthodontics

Provisional Coverage

Removable Prosthodontics

Dental Implants

Endodontics

Periodontics

Oral and Maxillofacial Surgery

Pediatric Dentistry

Coronal Polishing

Dental Sealants