Exam 13: Appendix-The Systems Analyst’s Toolkit

A presentation should be planned in three stages: the introduction, the information, and the summary.

The why, who, what, when, and how of communications are important questions that one must answer before he or she communicates.

When practicing a presentation, write a script so that the presentation can be read to the audience.

When preparing written documents, _________, as in the sentence "Tom designed the system," should be used whenever possible.

Visual aids can direct audience attention away from the speaker, which is useful if the speaker is nervous while giving a presentation.

With a computer and a projection system, _________, such as Microsoft PowerPoint, can be used to create a multimedia slide show.

Which of the following is a suggestion for speakers to keep in mind if they are nervous when facing an audience?

When preparing slides for a presentation, use a serif style (such as Times Roman) for all body text and a sans serif style (such as Arial) for just the titles.

During a presentation, you must control the discussion, maintain the pace of the presentation, and stay focused on the agenda - especially when answering questions.

The Flesch Reading Ease score measures the average sentence length and the average number of syllables per word and produces a rating keyed to a U.S. grade-school level

In a presentation, specialized or technical terminology should be used whenever possible.

In a report, the recommendations section is used to _____.

A brilliant presentation will not convince top managers to approve a system if they are not sold on the person who gave the presentation.

When there is a large number of supporting documents such as questionnaires or sampling results, put those items in an appendix located at the end of the document.

For most standard documents, Microsoft suggests writers should aim for the Flesch-Kincaid Grade Level score of _____.

Although many authors use a more conversational style for e-mail, users should remember that e-mail messages often are forwarded to other recipients or groups, and so you must consider the users to whom it might be distributed.

A(n) _________ is a tool in most word processing programs that detects usage problems and offers suggestions.

To know _____, ask the question, "Is this communication necessary, and what specific results am I seeking?"

A(n) _________, used by companies for internal memos and external letters, gives a work a consistent look and makes the job easier.

Although e-mail usually is less formal than other written correspondence, rules of good grammar, correct spelling, and clear writing must be followed.