Question 1

A strain is placed on the supply chain during the ramp-up stage of the development process due to changing volumes, quality issues and last minute design changes.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not an internal cause of supply chain disruptions?

Accepted Answer

A)  engineering changes 
B)  batching of orders 
C)  service or product promotions 
D)  underfilled shipments 
A)  engineering changes 
B)  batching of orders 
C)  service or product promotions 
D)  underfilled shipments

Question 3

Which of the following is not an advantage resulting from a firm outsourcing its customer service process?

Accepted Answer

A)  Specific detailed questions can be answered by the customer service representative. 
B)  The firm gains more control over the customer interface process. 
C)  Customer service labor costs are low. 
D)  Automated systems are replaced by human contact. 
A)  Specific detailed questions can be answered by the customer service representative. 
B)  The firm gains more control over the customer interface process. 
C)  Customer service labor costs are low. 
D)  Automated systems are replaced by human contact.

Question 4

________ programs verify that potential suppliers have the capability to provide materials or services which the buying firms require.

Accepted Answer

Supplier c

Question 5

The Burdell Wheel and Tire Company assembles tires to wheel rims for use on cars during manufacture of vehicles by the automotive industry. Burdell wants to locate a low-cost supplier for the tires he uses in his assembly operation. The supplier will be selected based on total annual cost to supply Burdell's needs. Burdell's annual requirements are for 25,000 tires, and the company operates 250 days a year. The following data are available for two suppliers being considered.
   
Using the Total Cost Analysis for Supplier Selection, which supplier should Burdell choose? Provide details to justify your answer.

Accepted Answer

Irmo Auto Total Cost

Question 6

The Bahouth Bike Company has completed an exhaustive analysis for four suppliers of bicycle frames to support their business. They considered on-time speed, top quality and customization in their selection process. Each criterion is given a weight (total = 100 points), and each supplier is scored on each criterion (1 = poor, 10 = excellent). The data are shown in the following table.
   
Using the preference matrix (total weighted score) approach for selecting suppliers, which supplier should Bahouth select? What is its total weighted score?

Accepted Answer

Supplier D has a weighted scor

Question 7

The bullwhip effect results in greater demand variability at the ________ end of the supply chain and lesser demand variability at the ________ end of the supply chain.

Accepted Answer

factory or

Question 8

List and describe internal causes of disruptions to supply chains.

Accepted Answer

Typical disruptions include internally g

Question 9

What is the meaning of the acronym 3PL?

Accepted Answer

A)  three profit/loss periods 
B)  three purchasing locations 
C)  three partner leverage 
D)  third party logistics provider 
A)  three profit/loss periods 
B)  three purchasing locations 
C)  three partner leverage 
D)  third party logistics provider

Question 10

A cross-docking warehouse holds inventory from manufacturers until retailers are prepared to sell the items.

Accepted Answer

A) True 
 B)False

Question 11

A company adopts the supply chain strategy of contracting with a number of geographically dispersed suppliers just in case prices rise in one part of the world. This approach is known as:

Accepted Answer

A)  price hopping. 
B)  hedging. 
C)  outsourcing. 
D)  futures. 
A)  price hopping. 
B)  hedging. 
C)  outsourcing. 
D)  futures.

Question 12

Draw a graph illustrating the bullwhip effect and discuss its impact on the measures of supply chain performance.

Accepted Answer

Sketches will vary slightly, but should

Question 13

Using rail to move large quantities of goods is relatively cheap, but transit times are long and often variable.

Accepted Answer

A) True 
 B)False

Question 14

Early supplier involvement is a program that allows suppliers to fill orders prior to the customer placing them.

Accepted Answer

A) True 
 B)False

Question 15

A common disruption of the external supply chain is engineering changes.

Accepted Answer

A) True 
 B)False

Question 16

What are five ways to minimize the bullwhip effect in supply chains?

Accepted Answer

The authors provide nine ways, listed be

Question 17

One way to mitigate the bullwhip effect is to refuse to offer discounts and promotions.

Accepted Answer

A) True 
 B)False

Question 18

Production shifting is a form of low-cost hopping.

Accepted Answer

A) True 
 B)False

Question 19

The SCOR model provides guidelines for how materials are to be delivered along a supply chain.

Accepted Answer

A) True 
 B)False

Question 20

What services are typically offered by a 3PL?

Accepted Answer

A)  transportation 
B)  product design 
C)  catalog hub 
D)  auction 
A)  transportation 
B)  product design 
C)  catalog hub 
D)  auction

Exam 14: Supply Chain Integration

A strain is placed on the supply chain during the ramp-up stage of the development process due to changing volumes, quality issues and last minute design changes.

Which of the following is not an internal cause of supply chain disruptions?

Which of the following is not an advantage resulting from a firm outsourcing its customer service process?

________ programs verify that potential suppliers have the capability to provide materials or services which the buying firms require.

The bullwhip effect results in greater demand variability at the ________ end of the supply chain and lesser demand variability at the ________ end of the supply chain.

List and describe internal causes of disruptions to supply chains.

What is the meaning of the acronym 3PL?

A cross-docking warehouse holds inventory from manufacturers until retailers are prepared to sell the items.

A company adopts the supply chain strategy of contracting with a number of geographically dispersed suppliers just in case prices rise in one part of the world. This approach is known as:

Draw a graph illustrating the bullwhip effect and discuss its impact on the measures of supply chain performance.

Using rail to move large quantities of goods is relatively cheap, but transit times are long and often variable.

Early supplier involvement is a program that allows suppliers to fill orders prior to the customer placing them.

A common disruption of the external supply chain is engineering changes.

What are five ways to minimize the bullwhip effect in supply chains?

One way to mitigate the bullwhip effect is to refuse to offer discounts and promotions.

Production shifting is a form of low-cost hopping.

The SCOR model provides guidelines for how materials are to be delivered along a supply chain.

What services are typically offered by a 3PL?

Using Operations to Create Value

Process Strategy and Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Project Management

Forecasting

Inventory Management

Operations Planning and Scheduling

Resource Planning

Supply Chain Design

Supply Chain Logistic Networks

Supply Chain Sustainability

Supplement A Decision Making

Supplement J Operations Scheduling

Supplement K Layout

Supplement B Waiting Lines

Supplement C Special Inventory Models

Supplement D Linear Programming

Supplement E Simulation

Supplement F Financial Analysis

Supplement G Acceptance Sampling Plans

Supplement H Measuring Output Rates

Supplement I Learning Curve Analysis

Filters

The bullwhip effect results in greater demand variability at the end of the supply chain and lesser demand variability at the end of the supply chain.