Exam 15: Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management

Management of employee relations has shifted away from a focus on employee discipline to a focus on

To increase employee engagement, many firms

The amount of notice required to be given to employees under group termination laws varies by jurisdiction and with

An employee dismissal that does not comply with the law or does not comply with a written or implied contractual arrangement is referred to as

The steps in a termination interview include planning the interview carefully, getting to the point, describing the situation, and doing the majority of talking.

Outplacement means the employer takes responsibility for placing the terminated person in a new job.

Just cause for dismissal is usually considered to include any of the following except

In wrongful dismissal cases, courts generally award notice based on the following except for

Alternatives to layoffs include voluntary reduction in pay plans, voluntary time off, and the use of contingent employees.

Group termination laws require employers who are terminating a large group of employees to give them more notice than required upon termination of an individual employee.

The process of reducing, usually dramatically, the number of people employed by the firm is referred to as

"Willful disregard or disobedience of the boss's authority or legitimate orders and criticizing the boss in public"is known as

In the third step of the termination interview, the manager should

Identify the three conditions that should be present when a layoff occurs.

A layoff refers to a situation when there is a permanent shortage of work for employees and management does not intend to recall the employees for work as it becomes available.

Procedural justice refers to

The following are all expert recommendations for avoiding wrongful dismissal suits except

Retirement education and planning firms provide services including all of the following except

Identify and briefly describe the six steps to be followed in a termination interview.

A system of progressive penalties usually involves warnings (verbal and written), suspensions (paid and/or unpaid), and discharge.