Chat with AIExam 12: Implementing Strategy
Identify a feature of the refreezing phase of organizational change.
(77) 
VerifiedC
The CEO of a well-established firm stresses on the need for change in the production pattern for the betterment of the company. He is supported by a group of influential people from all levels in the organization who work to lead the change effort. This is an example of _________.
(89) VerifiedB
What are the three phases of changes?
(86) 
Answered by Examlex AI CopilotThe concept of "three phases of change" can be interpreted in various contexts, such as in personal development, organizational change, or even in physical states of matter. However, a common framework for understanding change in the context of organizational and personal development is the model proposed by psychologist Kurt Lewin. According to Lewin's change management model, the three phases of change are:
1. Unfreezing: This is the first stage where the need for change is recognized, and the goal is to prepare for the change by overcoming inertia and dismantling the existing "status quo." This phase involves creating awareness of the current situation's limitations and the potential benefits of change. It's about challenging existing beliefs, values, behaviors, and processes that may be resistant to change. The unfreezing stage is crucial for motivating individuals or organizations to move towards a new way of doing things.
2. Changing (or Transition): Once the unfreezing stage has created a receptive environment, the change phase involves moving from the old way of doing things to the new. This is the actual transition period where the changes are implemented. It can involve learning new behaviors, adopting new processes, or embracing new organizational structures. This phase is often the most challenging as it requires individuals to acquire new knowledge, skills, and attitudes. Support, communication, and leadership are critical during this stage to facilitate a smooth transition.
3. Refreezing: The final stage is about solidifying the new state after the change has been implemented. The goal is to establish stability and create a new status quo. This involves reinforcing the changes, integrating them into the everyday workflow, and ensuring that the new behaviors or processes are sustainable. It's important to provide support and reinforcement during this phase to prevent individuals or organizations from reverting to their old ways. This can be achieved through policies, norms, culture, and continuous assessment.
It's worth noting that while Lewin's model is linear, many modern change management theories suggest that change is a more continuous and cyclical process that requires ongoing adaptation and learning. Nevertheless, Lewin's three-phase model provides a foundational understanding of the change process that can be applied in various settings.
ThomasMyers Inc., a global automobile company, aims at developing a strategy to create and sustain a competitive environment. It wants to develop a structure that divides the labor and tasks of the organization. It aims at coordinating and controlling work of the different units within the firm. In the context of the 7 S model of organizational alignment, which of the following best exemplifies ThomasMyers' approach?
(78) A group of influential people from all levels in an organization that support and lead the change effort is called a ___.
(89) An organization believes that each division of services is a separate business. Each division of the organization includes all the functions needed to run that business. This is an example of a(n)_________.
(77) Austin Inc., a media firm, wants to link its employees' day-to-day activities to its impact on the overall strategy. Which of the following will help the company in this case?
(73) Robinson Inc., a manufacturer of smartphones, focuses on moving from its one set of strategic plans to another by increasingly engaging itself with customer services. It feels that it is important to increase the quality of products to increase and retain its customer base. Which of the following phases of organizational change is exemplified in this case?
(78) Janice is the sales head at a dairy exporting firm. She spends much of her time interacting with people from various cultural backgrounds. The competitive and risk-taking attitude of Janice is different from those in more conservative work areas. In the context of the 7 S model of organizational alignment, which of the following is being exemplified in this case?
(74) Neskel Inc., a software company, collaborates in teams and continuously shares and refines critical skills. It fosters an environment that celebrates and leverages diversity. In the context of the 7 S model of organizational alignment, which of the following is exemplified in this case?
(62) Identify a feature of the unfreezing phase of organizational change.
(84) Which of the following statements is true of the changing phase of organizational change?
(75) Rafael, the chief executive officer of a chemical firm, believes that concentrating on the hard triangle of the 7 S model will help bring in the necessary organizational alignment in a relatively short period of time. Which of the following statements, if true, would strengthen Rafael's belief?
(70) The employees of a firm usually dress up for work and refer to each other as Mr. or Ms. They also respect each other's work environment by keeping office doors closed. In the context of the 7 S model of organizational alignment, which of the following is exemplified in this case?
(72) Identify a feature of the changing phase of organizational change.
(85) Mark Dinewell Inc., a well-established restaurant chain has vice presidents for different geographic regions and functional managers for each of those regions. Which of the following organizational elements is exemplified in this case?
(70) Rimezine Inc., a pharmaceutical company, incurred losses in the current quarter due to low customer demand. It recognized and publicly admitted that the current strategies of the company are not producing acceptable results. The company is in the ________ phase of organizational change.
(69) 
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