Question 1

A cross-functional team operates with members who come from different functional units of an organization.

Accepted Answer

A) True 
 B)False

Question 2

In his role as a coach or team developer, a manager is primarily involved in:

Accepted Answer

A)  serving as the peer leader and networking hub for a special task force. 
B)  serving as a helpful contributing member of a project team. 
C)  looking out for "free-riding" in groups and preventing its occurrence. 
D)  serving as a team's advisor on ways to improve processes and performance. 
E)  working together with the team and solving problems through computer-based interactions. 
A)  serving as the peer leader and networking hub for a special task force. 
B)  serving as a helpful contributing member of a project team. 
C)  looking out for "free-riding" in groups and preventing its occurrence. 
D)  serving as a team's advisor on ways to improve processes and performance. 
E)  working together with the team and solving problems through computer-based interactions.

Question 3

In a(n) _____ communication network, communication flows only between individual members and a hub, or center point.

Accepted Answer

The answer of In a(n) _____ communication network, communication flows...

Question 4

Which of the following is a drawback closely associated with teamwork?

Accepted Answer

A)  Functional chimneys problem 
B)  Glass ceiling effect 
C)  Social loafing 
D)  Ecological fallacy 
E)  Absence of a sense of security 
A)  Functional chimneys problem 
B)  Glass ceiling effect 
C)  Social loafing 
D)  Ecological fallacy 
E)  Absence of a sense of security

Question 5

Which of the following is true of a chain communication structure?

Accepted Answer

A)  Its activities are coordinated and results pooled by a central point of control. 
B)  It allows all members to communicate directly with one another. 
C)  It best suits teams when members must interact intensively and work closely. 
D)  Polarized subgroups contest one another and may even engage in conflict. 
E)  It promotes self-serving behaviors that interfere with team effectiveness. 
A)  Its activities are coordinated and results pooled by a central point of control. 
B)  It allows all members to communicate directly with one another. 
C)  It best suits teams when members must interact intensively and work closely. 
D)  Polarized subgroups contest one another and may even engage in conflict. 
E)  It promotes self-serving behaviors that interfere with team effectiveness.

Question 6

The differences in values, personalities, experiences, demographics, and cultures among the membership are referred to as _____.

Accepted Answer

A)  functional chimneys 
B)  glass walls 
C)  team diversity 
D)  groupthink 
E)  culture shock 
A)  functional chimneys 
B)  glass walls 
C)  team diversity 
D)  groupthink 
E)  culture shock

Question 7

Team effectiveness is inversely proportional to the quality of inputs.

Accepted Answer

A) True 
 B)False

Question 8

The functional chimneys problem is more prominent in the case of cross-functional teams.

Accepted Answer

A) True 
 B)False

Question 9

A project team or task force is:

Accepted Answer

A)  unofficial and emerges from relationships and shared interests among members. 
B)  designated to work on a special task on a continuing basis. 
C)  a team in which members solve problems through computer-based interactions. 
D)  a team in which members have the tendency of "free-riding" in groups. 
E)  convened for a specific purpose and disbands when its task is completed. 
A)  unofficial and emerges from relationships and shared interests among members. 
B)  designated to work on a special task on a continuing basis. 
C)  a team in which members solve problems through computer-based interactions. 
D)  a team in which members have the tendency of "free-riding" in groups. 
E)  convened for a specific purpose and disbands when its task is completed.

Question 10

Members of informal groups can satisfy needs that are otherwise unmet in their formal work assignments.

Accepted Answer

A) True 
 B)False

Question 11

A team is a collection of people who regularly interact to pursue common goals.

Accepted Answer

A) True 
 B)False

Question 12

When all the members of a team agree to a decision, it is referred to as the _____ way of decision making.

Accepted Answer

A)  decision by lack of response 
B)  decision by authority rule 
C)  decision by minority rule 
D)  decision by consensus 
E)  decision by unanimity 
A)  decision by lack of response 
B)  decision by authority rule 
C)  decision by minority rule 
D)  decision by consensus 
E)  decision by unanimity

Question 13

Which of the following is an example of a disruptive activity?

Accepted Answer

A)  Gatekeeping 
B)  Controlling 
C)  Being aggressive 
D)  Following 
E)  Opinion giving 
A)  Gatekeeping 
B)  Controlling 
C)  Being aggressive 
D)  Following 
E)  Opinion giving

Question 14

Which of the following is likely to be most effective in checking groupthink?

Accepted Answer

A)  Assigning the role of critical evaluator to each team member 
B)  Building agreement among team members on team goals 
C)  Increasing membership homogeneity 
D)  Rewarding team rather than individual results 
E)  Providing physical isolation from other teams 
A)  Assigning the role of critical evaluator to each team member 
B)  Building agreement among team members on team goals 
C)  Increasing membership homogeneity 
D)  Rewarding team rather than individual results 
E)  Providing physical isolation from other teams

Question 15

The performing stage of team development is the stage:

Accepted Answer

A)  of first entry of individual members into a team of initial task orientation and interpersonal testing. 
B)  of high emotionality when subteams are formed around areas of agreement and disagreement. 
C)  where members develop initial feelings of closeness, a division of labor, and a sense of shared expectations. 
D)  of total integration in which members are able to deal in creative ways with complex tasks. 
E)  when temporary committees, task forces, and project teams disband with a sense that important goals have been accomplished. 
A)  of first entry of individual members into a team of initial task orientation and interpersonal testing. 
B)  of high emotionality when subteams are formed around areas of agreement and disagreement. 
C)  where members develop initial feelings of closeness, a division of labor, and a sense of shared expectations. 
D)  of total integration in which members are able to deal in creative ways with complex tasks. 
E)  when temporary committees, task forces, and project teams disband with a sense that important goals have been accomplished.

Question 16

What are the advantages and disadvantages associated with team work?

Accepted Answer

Some of the advantages of team work are:

Question 17

John works in a software services company. He is currently a member of a large team working on a project. John generally tries to avoid taking responsibilities and works as less as possible because he knows that there are other team members who will complete the work. Which of the following terms best represents John's behavior?

Accepted Answer

A)  Social loafing 
B)  Self-concordance 
C)  Fundamental attribution error 
D)  Representativeness bias 
E)  Bandwagon effect 
A)  Social loafing 
B)  Self-concordance 
C)  Fundamental attribution error 
D)  Representativeness bias 
E)  Bandwagon effect

Question 18

What is social loafing?

Accepted Answer

A)  It is the tendency of some people to avoid responsibility by "free-riding" in groups. 
B)  It is the tendency to create an invisible barrier limiting career advancement of women and minorities. 
C)  It is the process by which managers create positive relationships with people who can help advance agendas. 
D)  It is the process by which people actively work together to accomplish common goals. 
E)  It is the tendency of some people to display negative attitudes toward members of diverse populations. 
A)  It is the tendency of some people to avoid responsibility by "free-riding" in groups. 
B)  It is the tendency to create an invisible barrier limiting career advancement of women and minorities. 
C)  It is the process by which managers create positive relationships with people who can help advance agendas. 
D)  It is the process by which people actively work together to accomplish common goals. 
E)  It is the tendency of some people to display negative attitudes toward members of diverse populations.

Question 19

A(n) ____ communication network allows all members to communicate directly with one another.

Accepted Answer

The answer of A(n) ____ communication network allows all members...

Question 20

Which of the following is an ideal step that leaders can take to ensure that their teams build positive norms?

Accepted Answer

A)  Increase the size of the team 
B)  Increase team diversity 
C)  Impose strict guidelines and penalties 
D)  Strengthen team cohesiveness 
E)  Encourage rivalry among members 
A)  Increase the size of the team 
B)  Increase team diversity 
C)  Impose strict guidelines and penalties 
D)  Strengthen team cohesiveness 
E)  Encourage rivalry among members

A cross-functional team operates with members who come from different functional units of an organization.

In his role as a coach or team developer, a manager is primarily involved in:

In a(n) _____ communication network, communication flows only between individual members and a hub, or center point.

Which of the following is a drawback closely associated with teamwork?

Which of the following is true of a chain communication structure?

The differences in values, personalities, experiences, demographics, and cultures among the membership are referred to as _____.

Team effectiveness is inversely proportional to the quality of inputs.

The functional chimneys problem is more prominent in the case of cross-functional teams.

A project team or task force is:

Members of informal groups can satisfy needs that are otherwise unmet in their formal work assignments.

A team is a collection of people who regularly interact to pursue common goals.

When all the members of a team agree to a decision, it is referred to as the _____ way of decision making.

Which of the following is an example of a disruptive activity?

Which of the following is likely to be most effective in checking groupthink?

The performing stage of team development is the stage:

What are the advantages and disadvantages associated with team work?

What is social loafing?

A(n) ____ communication network allows all members to communicate directly with one another.

Which of the following is an ideal step that leaders can take to ensure that their teams build positive norms?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Communication and Collaboration

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Exam 17: Teams and Teamwork

A cross-functional team operates with members who come from different functional units of an organization.

In his role as a coach or team developer, a manager is primarily involved in:

In a(n) _____ communication network, communication flows only between individual members and a hub, or center point.

Which of the following is a drawback closely associated with teamwork?

Which of the following is true of a chain communication structure?

The differences in values, personalities, experiences, demographics, and cultures among the membership are referred to as _____.

Team effectiveness is inversely proportional to the quality of inputs.

The functional chimneys problem is more prominent in the case of cross-functional teams.

A project team or task force is:

Members of informal groups can satisfy needs that are otherwise unmet in their formal work assignments.

A team is a collection of people who regularly interact to pursue common goals.

When all the members of a team agree to a decision, it is referred to as the _____ way of decision making.

Which of the following is an example of a disruptive activity?

Which of the following is likely to be most effective in checking groupthink?

The performing stage of team development is the stage:

What are the advantages and disadvantages associated with team work?

What is social loafing?

A(n) ____ communication network allows all members to communicate directly with one another.

Which of the following is an ideal step that leaders can take to ensure that their teams build positive norms?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Communication and Collaboration

Filters