Exam 6: Information Systems and Digital Transformation

BPM software is limited in its ability provide analytics to managers to build or modify processes quickly without knowing programming languages.

Which of the following is an approach that links a company with providers of the raw components it needs to make a product or service, manufacture that product or service, and delivers it to customers.

This is the tool that is used to help map a sequence of tasks that support a business process.

The Process Perspective is also called the Silo perspective

In which business structure is the firm a hierarchy organized around a set of functions. Each group has a core competency that it concentrates upon.

The speed and magnitude at which organizations must make changes today continues to decrease as a result of technology.

Middleware is software used to:

Early computer systems were designed to support the silo perspective rather than a cross-functional business process approach.

Which one of the following enterprise systems is social technologies increasingly integrating with?

Explain why installing an enterprise system often requires the redesign of existing business processes and the impact this has on the organization.

At the heart of how a business operates, you will find a collection of core business processes.

All of the following are characteristics of an ERP system EXCEPT:

The major difference between an ERPII and ERP III system is which of the following features?

Match the business process with the enterprise system that supports this process. ERP Financial management ERP Operations management CRM Customer services and support history CRM Loyalty propram management SCM Denarnd planning and forecasting SCM Service parts planning PLM Innovation management

All of the following are good metrics a firm can use to measure the success of a business process EXCEPT for:

The reason some supply chains are succumbing to the "neighborhood effect" in which factories are built closer to suppliers and consumers is to reduce _______ costs.

Identify the specific components of the payroll business process. Hours worked by employees for the pay period Input Deternination of employee benefit costs Task Pay distributed to employees Output Accuracy/completeness of employee payments Metric

Enterprise systems are large information systems that provide the core functionality needed to run a business and share data across all divisions of the business.

All of the follow are negative outcomes found in a firm that is set up using a functional model, EXCEPT for:

Match the scenario below to the enterprise system is represents. SCM Kimberly Clark, a consumer products company, uses this IS to provide end-to-end visibility of the supply process in real time CRM Ritz Carlton uses this IS to capture information about guest preferences to enhance the customization of the services it provides its guests. ERP CEMEX uses this IS to standardize its manufacturing, accounting, procurement, finance and HR business processes. PLM Sloan Valve Company uses this IS to reduce the time-to- market for a new product to less than 12 months (down from 24 months).