Exam 9: The Business of Information Technology
Exam 1: Introduction18 Questions
Exam 2: The Information Systems Strategy Triangle51 Questions
Exam 3: Strategic Use of Information Resources61 Questions
Exam 4: Organizational Strategy and Information Systems59 Questions
Exam 5: Digital Systems and the Design of Work56 Questions
Exam 6: Information Systems and Digital Transformation60 Questions
Exam 7: Architecture and Infrastructure57 Questions
Exam 8: Security52 Questions
Exam 9: The Business of Information Technology71 Questions
Exam 10: Governance of the Information Systems Organization51 Questions
Exam 11: Information Systems Sourcing56 Questions
Exam 12: Managing It Projects64 Questions
Exam 13: Business Intelligence, Knowledge Management, and Analytics58 Questions
Exam 14: Privacy and Ethical Considerations in Information Management49 Questions
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Sam has just purchased 10 new high speed color laser printers for his company. He is very excited because he got a 40% discount and paid only $2,990 for each unit. His boss, Joe, wants to know things such as operating costs, support, overhead, etc. for the printers. Joe wants to know which value?
(Multiple Choice)
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To justify an IT investment and receive necessary support and approval, a manager must often create a(n):
(Multiple Choice)
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Which of the following should a manager expect from the IS organization?
(Multiple Choice)
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There are three main ways to handle funding for IT, including chargeback to users, allocation of costs to users, and providing IT services from a corporate budget.
(True/False)
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A CIO must have a strong understanding of technology and a limited understanding of the business.
(True/False)
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Which financial calculation provides a percentage rate that measures the relationship between the amount the business gets back from an investment and the amount invested?
(Multiple Choice)
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Financial measures are the sole means for making management decisions.
(True/False)
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Two methods for communicating metrics are dashboards and _______.
(Short Answer)
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Why is it particularly difficult to determine the value of an IT investment?
(Short Answer)
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Often the customer of an IT organization is not an external customer but rather an internal customer.
(True/False)
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Critical to the business case is the identification of both _________ and ________.
(Multiple Choice)
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While a relatively simple method for funding, corporate budgeting:
(Multiple Choice)
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A CIO must spend part of the day performing _____ tasks and some part of the day working on operational tasks. Rarely can a CIO focus on just one task in any given day.
(Multiple Choice)
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List some soft costs one would anticipate when implementing an IT solution.
(Short Answer)
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Match the title with its responsibility.
Chief Techrology Officer (CTO) Track energing technologies and manage the IT architecture Chief Infornation Officer (CIO) Realize the benefits and marnage the costs and risks associated with IT while also being a visionary for IT Chief Network Officer (CNO) Build and maintain internal and external networks Chief Social Media Officer (CSMO) Be responsible for the effective use of online networking and collaborative ervironments Chief Mobility Officer (CMO) Oversee the viable use of smartphone applications
(Essay)
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Match the three levels of Business-IT maturity to the business organization's approach to IT. Remember that Level 3 is more mature than Level 1.
Level 1 Dernand for IT is for efficiency and cost savings Level 2 Focus of IT is on effective business processes Level 3 IT's role is for innovation and rapid reconfipuration of business processes
(Essay)
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