Question 1

The term____________ is used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

Accepted Answer

Business t

Question 2

TCO stands for____________ .

Accepted Answer

Total cost

Question 3

Building a business case for an IT investment:

Accepted Answer

A)  Allows management to establish priorities for investing in different projects. 
B)  Helps gain commitment for the IT investment from business managers. 
C)  Creates a basis for monitoring the investment. 
D)  Identifies the benefits of the investment. 
E)  All of the above. 
A)  Allows management to establish priorities for investing in different projects. 
B)  Helps gain commitment for the IT investment from business managers. 
C)  Creates a basis for monitoring the investment. 
D)  Identifies the benefits of the investment. 
E)  All of the above.

Question 4

The process called "true-up" is used to balance true expenses against payments made for the____________ funding method.

Accepted Answer

The answer of The process called "true-up" is used to...

Question 5

All of the following are new roles found in an IT organization today EXCEPT:

Accepted Answer

A)  Chief Mobility Officer 
B)  Chief Social Media Officer 
C)  Chief Knowledge Officer 
D)  Chief Privacy Officer 
E)  Chief administrative assistant 
A)  Chief Mobility Officer 
B)  Chief Social Media Officer 
C)  Chief Knowledge Officer 
D)  Chief Privacy Officer 
E)  Chief administrative assistant

Question 6

Which of the following plans is designed to counter a manmade or natural disaster that could cripple an enterprise?

Accepted Answer

A)  Business Continuity Plan 
B)  Disaster Recovery Plan 
C)  Business Disaster Plan 
D)  Disaster Business Case 
E)  Business-IT Maturity Model 
A)  Business Continuity Plan 
B)  Disaster Recovery Plan 
C)  Business Disaster Plan 
D)  Disaster Business Case 
E)  Business-IT Maturity Model

Question 7

The allocation method is the most equitable funding method used by many IT organizations.

Accepted Answer

A) True 
 B)False

Question 8

Match the dashboard with its appropriate description.
 $$\begin{array} { | l | l | } 
\hline \text { Service dashboard } & \begin{array} { l } 
\text { Shows the importarit metrics about the Is } \
\text { such as uptime, throughput, service tickets, } \
\text { bug, fixes, etc. }
\end{array} \
\hline \text { Portfolio dashboard } & \begin{array} { l } 
\text { Provides status, problems, propress, and } \
\text { expenses for strategic projects. }
\end{array} \
\hline \text { Business-IT dashboard } & \begin{array} { l } 
\text { shows relevant business metrics and the IT } \
\text { systems that support them. }
\end{array} \
\hline \text { Improvement dashboard } & \begin{array} { l } 
\text { Monitors the progress toward inport goals } \
\text { of the IS orgarization itself }
\end{array} \
\hline
\end{array}$$

Accepted Answer

The dashboard descriptions provided seem

Question 9

Describe at least one new role emerging in organizations today as a result of social business.

Accepted Answer

One new role emerging in organizations t

Question 10

Mary is recommending IT investments in the neighborhood of $250 million for her company. However, the board is hesitant since it's such as capital-intensive project. If the project fails, the company could go out of business. What financial calculation should they use?

Accepted Answer

A)  ROI 
B)  NPV 
C)  EVA 
D)  IRR 
E)  FV 
A)  ROI 
B)  NPV 
C)  EVA 
D)  IRR 
E)  FV

Question 11

Valuing an IT investment is difficult for of many reasons. One reason is:

Accepted Answer

A)  Many IT investments are necessities and payback is hard to calculate. 
B)  Increased customer satisfaction is not valued enough to justify costs. 
C)  IT investments often add no real business value. 
D)  IT managers do not see the need to value an investment whose payback period is relatively short. 
E)  IT is seen as "a necessary evil." 
A)  Many IT investments are necessities and payback is hard to calculate. 
B)  Increased customer satisfaction is not valued enough to justify costs. 
C)  IT investments often add no real business value. 
D)  IT managers do not see the need to value an investment whose payback period is relatively short. 
E)  IT is seen as "a necessary evil."

Question 12

According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical of those firms with a focus on (1) _______ and a firm that boosts investments in transaction systems is typical of those firms with a focus on (2) ______

Accepted Answer

A)  (1) transactions (2) connections 
B)  (1) savings (2) expansion 
C)  (1) cost (2) ability 
D)  (1) agility (2) cost 
E)  (1) ability (2) agility 
A)  (1) transactions (2) connections 
B)  (1) savings (2) expansion 
C)  (1) cost (2) ability 
D)  (1) agility (2) cost 
E)  (1) ability (2) agility

Question 13

Which dimension of the balanced scorecard answers the question "How do customers see us?"

Accepted Answer

A)  Customer perspective 
B)  Innovating and learning perspective 
C)  Internal business perspective 
D)  Financial perspective 
E)  Supplier perspective 
A)  Customer perspective 
B)  Innovating and learning perspective 
C)  Internal business perspective 
D)  Financial perspective 
E)  Supplier perspective

Question 14

The responsibility of the IT organization is to:

Accepted Answer

A)  Manage core business functions like selling, accounting and manufacturing. 
B)  Partner with business managers to ensure the right IS exists to support the business strategy. 
C)  Set the business strategy. 
D)  Have sole responsibility for building information systems for the organization. 
E)  Design business processes. 
A)  Manage core business functions like selling, accounting and manufacturing. 
B)  Partner with business managers to ensure the right IS exists to support the business strategy. 
C)  Set the business strategy. 
D)  Have sole responsibility for building information systems for the organization. 
E)  Design business processes.

Question 15

The business side of IT is very different from the business itself.

Accepted Answer

A) True 
 B)False

Question 16

Activity-based costing _____________

Accepted Answer

A)  groups costs into meaningful buckets that are then distributed based on the activity or product they support. 
B)  is useful for allocating small project work. 
C)  charges all costs to "cost centers." 
D)  considers only initial capital investments. 
E)  calculates ongoing maintenance costs. 
A)  groups costs into meaningful buckets that are then distributed based on the activity or product they support. 
B)  is useful for allocating small project work. 
C)  charges all costs to "cost centers." 
D)  considers only initial capital investments. 
E)  calculates ongoing maintenance costs.

Question 17

The____________ is the senior-most executive in the enterprise responsible for IT vision and leadership for IT initiatives.

Accepted Answer

CIO or Chi

Question 18

CIO stands for____________ .

Accepted Answer

Chief Info

Question 19

Walmart, the world's largest retailer, uses RFID tags to track movement of goods across its intense supply chain. One identifiable benefit is that pallets of goods no longer need to be manually logged by a worker when received. Instead, an information system automatically logs the goods as they arrive. This benefit is identified as which type of business change?

Accepted Answer

A)  Innovation 
B)  Efficiency 
C)  Cessation 
D)  Work force reduction 
E)  Doing new things 
A)  Innovation 
B)  Efficiency 
C)  Cessation 
D)  Work force reduction 
E)  Doing new things

Question 20

TCO, discussed by Gartner, stands for Technology Chief Officer

Accepted Answer

A) True 
 B)False

The term____________ is used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

TCO stands for____________ .

Building a business case for an IT investment:

The process called "true-up" is used to balance true expenses against payments made for the____________ funding method.

All of the following are new roles found in an IT organization today EXCEPT:

Which of the following plans is designed to counter a manmade or natural disaster that could cripple an enterprise?

The allocation method is the most equitable funding method used by many IT organizations.

Describe at least one new role emerging in organizations today as a result of social business.

Mary is recommending IT investments in the neighborhood of $250 million for her company. However, the board is hesitant since it's such as capital-intensive project. If the project fails, the company could go out of business. What financial calculation should they use?

Valuing an IT investment is difficult for of many reasons. One reason is:

According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical of those firms with a focus on (1) _ and a firm that boosts investments in transaction systems is typical of those firms with a focus on (2)

Which dimension of the balanced scorecard answers the question "How do customers see us?"

The responsibility of the IT organization is to:

The business side of IT is very different from the business itself.

Activity-based costing _____________

The____________ is the senior-most executive in the enterprise responsible for IT vision and leadership for IT initiatives.

CIO stands for____________ .

TCO, discussed by Gartner, stands for Technology Chief Officer

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

Governance of the Information Systems Organization

Information Systems Sourcing

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters

Exam 9: The Business of Information Technology

The term____________ is used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

TCO stands for____________ .

Building a business case for an IT investment:

The process called "true-up" is used to balance true expenses against payments made for the____________ funding method.

All of the following are new roles found in an IT organization today EXCEPT:

Which of the following plans is designed to counter a manmade or natural disaster that could cripple an enterprise?

The allocation method is the most equitable funding method used by many IT organizations.

Describe at least one new role emerging in organizations today as a result of social business.

Mary is recommending IT investments in the neighborhood of $250 million for her company. However, the board is hesitant since it's such as capital-intensive project. If the project fails, the company could go out of business. What financial calculation should they use?

Valuing an IT investment is difficult for of many reasons. One reason is:

According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical of those firms with a focus on (1) _______ and a firm that boosts investments in transaction systems is typical of those firms with a focus on (2) ______

Which dimension of the balanced scorecard answers the question "How do customers see us?"

The responsibility of the IT organization is to:

The business side of IT is very different from the business itself.

Activity-based costing _____________

The____________ is the senior-most executive in the enterprise responsible for IT vision and leadership for IT initiatives.

CIO stands for____________ .

TCO, discussed by Gartner, stands for Technology Chief Officer

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

Governance of the Information Systems Organization

Information Systems Sourcing

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters

According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical of those firms with a focus on (1) _ and a firm that boosts investments in transaction systems is typical of those firms with a focus on (2)