Question 1

Procedural justice refers to the fairness of the process by which a decision is made.

Accepted Answer

A) True 
 B)False

Question 2

Ethics refers to the ________.

Accepted Answer

A)  basic beliefs about what is right or wrong 
B)  characteristic values, traditions, and behaviors a company's employees share 
C)  principles of conduct governing an individual or group 
D)  standards used by the organization to decide upon proper conduct 
A)  basic beliefs about what is right or wrong 
B)  characteristic values, traditions, and behaviors a company's employees share 
C)  principles of conduct governing an individual or group 
D)  standards used by the organization to decide upon proper conduct

Question 3

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

Accepted Answer

A) True 
 B)False

Question 4

The principles of conduct governing an individual or a group are referred to as ________.

Accepted Answer

A)  judgments 
B)  norms 
C)  ethics 
D)  laws 
A)  judgments 
B)  norms 
C)  ethics 
D)  laws

Question 5

Which of the following is not an example of employee insubordination?

Accepted Answer

A)  mutiny 
B)  eavesdropping 
C)  disrespect 
D)  public criticism of one's boss 
A)  mutiny 
B)  eavesdropping 
C)  disrespect 
D)  public criticism of one's boss

Question 6

Offering rewards for ethical behavior: _______________________.

Accepted Answer

A)  can backfire 
B)  may actually undermine the intrinsic value of ethical behavior 
C)  can lead to promoting someone who got a big sale through devious means 
D)  All of the above. 
A)  can backfire 
B)  may actually undermine the intrinsic value of ethical behavior 
C)  can lead to promoting someone who got a big sale through devious means 
D)  All of the above.

Question 7

Ethical decisions always involve normative judgments about what is right or wrong.

Accepted Answer

A) True 
 B)False

Question 8

Poor attendance, voluntary turnover, and psychological withdrawal also reflect diminished employee engagement.

Accepted Answer

A) True 
 B)False

Question 9

Define non-punitive discipline and outline the process for applying nonpunitive discipline to gain employees' acceptance of company rules.

Accepted Answer

Non-punitive discipline refers to the us

Question 10

Ethical behavior starts with ________.

Accepted Answer

A)  moral awareness 
B)  moral ineptitude 
C)  morality 
D)  systemic cognitive biases 
A)  moral awareness 
B)  moral ineptitude 
C)  morality 
D)  systemic cognitive biases

Question 11

A research team analyzed the tangible and intangible costs of turnover in a call center with 31 agents and four supervisors. List three examples of tangible and three examples of intangible costs associate with the functioning of the department.

Accepted Answer

Tangible costs include:
• recruiting
• s

Procedural justice refers to the fairness of the process by which a decision is made.

Ethics refers to the ________.

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

The principles of conduct governing an individual or a group are referred to as ________.

Which of the following is not an example of employee insubordination?

Offering rewards for ethical behavior: _______________________.

Ethical decisions always involve normative judgments about what is right or wrong.

Poor attendance, voluntary turnover, and psychological withdrawal also reflect diminished employee engagement.

Define non-punitive discipline and outline the process for applying nonpunitive discipline to gain employees' acceptance of company rules.

Ethical behavior starts with ________.

A research team analyzed the tangible and intangible costs of turnover in a call center with 31 agents and four supervisors. List three examples of tangible and three examples of intangible costs associate with the functioning of the department.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Personnel Planning and Recruiting

Testing and Selecting Employees

Training and Developing Employees

Performance Management and Appraisal

Compensating Employees

Managing Labor Relations and Collective Bargaining

Protecting Safety and Health

Filters

Exam 8: Ethics and Fair Treatment in Human Resource Management

Procedural justice refers to the fairness of the process by which a decision is made.

Ethics refers to the ________.

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

The principles of conduct governing an individual or a group are referred to as ________.

Which of the following is not an example of employee insubordination?

Offering rewards for ethical behavior: _______________________.

Ethical decisions always involve normative judgments about what is right or wrong.

Poor attendance, voluntary turnover, and psychological withdrawal also reflect diminished employee engagement.

Define non-punitive discipline and outline the process for applying nonpunitive discipline to gain employees' acceptance of company rules.

Ethical behavior starts with ________.

A research team analyzed the tangible and intangible costs of turnover in a call center with 31 agents and four supervisors. List three examples of tangible and three examples of intangible costs associate with the functioning of the department.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Personnel Planning and Recruiting

Testing and Selecting Employees

Training and Developing Employees

Performance Management and Appraisal

Compensating Employees

Managing Labor Relations and Collective Bargaining

Protecting Safety and Health

Filters