Exam 8: Ethics and Fair Treatment in Human Resource Management

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James wants to get rid of an obnoxious subordinate. He makes life miserable for her so that she eventually quits. She can claim that she was ________.

(Multiple Choice)
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Procedural justice refers to the ________.

(Multiple Choice)
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Which of the following is not a fair discipline guideline?

(Multiple Choice)
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The exception to the termination at will doctrine that would protect an employee from dismissal because he or she refused to break the law is called the ________ exception.

(Multiple Choice)
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Using the Internet, mobile phones, or other digital technologies to harm others is a form of verbal bullying.

(True/False)
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Only about 21% of the global workforce is engaged, and almost 40% is disengaged.

(True/False)
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What is the first step in the guidelines for an effective termination interview?

(Multiple Choice)
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Open door policies and anonymous "hotlines" help management identify and remedy morale problems before they get out of hand.

(True/False)
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The CEO of Southwest Airlines can sometimes be seen helping out at a gate, handling luggage, and assisting cabin attendants while in flight. This is an example of ________ to create and sustain the company's culture.

(Multiple Choice)
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The "terminate at will" rule guiding the employment relationship has traditionally meant that ________.

(Multiple Choice)
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A fair discipline process is built on which of the following?

(Multiple Choice)
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Engagement refers to being psychologically involved in, connected to, and committed to getting one's jobs done.

(True/False)
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________ justice refers to something that is good or bad, right or wrong, better or worse.

(Multiple Choice)
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Outplacement counseling is a systematic process by which a former employee is trained and counseled in the techniques of securing a new job appropriate to his or her needs and talents.

(True/False)
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Which of the bases for dismissal is defined as the deliberate and willful violation of the employer's rules and may include stealing and insubordination?

(Multiple Choice)
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Misconduct, one of the bases for dismissal, is defined as ________.

(Multiple Choice)
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Capital One welcomes new employees on a designated day with balloons, parties, and pep rallies. This is an example of ________.

(Multiple Choice)
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What is the second step in the guidelines for an effective termination interview?

(Multiple Choice)
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Bullying can take many forms except ________.

(Multiple Choice)
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The purpose of discipline is to encourage employees to behave sensibly at work.

(True/False)
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