Question 1

In a brief essay,discuss the components necessary for an effective performance management process.

Accepted Answer

The basic building blocks of performance

Question 2

Upward feedback primarily helps top-level managers to ________.

Accepted Answer

A) implement organizational strategies 
B) compare appraisal techniques 
C) diagnose management styles 
D) document critical incidents 
A) implement organizational strategies 
B) compare appraisal techniques 
C) diagnose management styles 
D) document critical incidents

Question 3

Most appraisal forms used in the workplace are a combination of several different appraisal methods.

Accepted Answer

A) True 
 B)False

Question 4

Which performance appraisal problem is associated with supervisors giving all of their subordinates consistently high ratings?

Accepted Answer

A) leniency 
B) strictness 
C) central tendency 
D) halo effect 
A) leniency 
B) strictness 
C) central tendency 
D) halo effect

Question 5

When subordinates provide feedback for supervisors,the comments should be anonymous because identifiable responses tend to result in a higher incidence of ________.

Accepted Answer

A) critical responses 
B) negative attitudes 
C) inflated ratings 
D) contradictory statements 
A) critical responses 
B) negative attitudes 
C) inflated ratings 
D) contradictory statements

Question 6

Which of the following best describes the purpose of an appraisal interview?

Accepted Answer

A) making plans to correct employee weaknesses 
B) discussing and scheduling training programs 
C) providing upward feedback to supervisors 
D) training supervisors in the rating process 
A) making plans to correct employee weaknesses 
B) discussing and scheduling training programs 
C) providing upward feedback to supervisors 
D) training supervisors in the rating process

Question 7

Which of the following is LEAST likely to be used by firms as an alternative source of performance appraisal information?

Accepted Answer

A) peers 
B) rating committees 
C) the employee 
D) outside experts 
A) peers 
B) rating committees 
C) the employee 
D) outside experts

Question 8

SMART goals are best described as ________.

Accepted Answer

A) specific,measurable,attainable,relevant,and timely 
B) strategic,moderate,achievable,relevant,and timely 
C) specific,measurable,achievable,relevant,and tested 
D) straightforward,meaningful,accessible,real,and tested 
A) specific,measurable,attainable,relevant,and timely 
B) strategic,moderate,achievable,relevant,and timely 
C) specific,measurable,achievable,relevant,and tested 
D) straightforward,meaningful,accessible,real,and tested

Question 9

According to the text,Tesco PLC organizes employees by their personal and professional goals for motivation and communication purposes.Tesco PLC most likely uses ________.

Accepted Answer

A) succession planning 
B) survey feedback 
C) segmentation 
D) orientation 
A) succession planning 
B) survey feedback 
C) segmentation 
D) orientation

Question 10

The critical incident method requires supervisors to keep a running list of incidents as examples of a subordinate's work-related behavior.

Accepted Answer

A) True 
 B)False

Question 11

During an appraisal interview,the supervisor should speak in generalities to avoid potential legal ramifications.

Accepted Answer

A) True 
 B)False

Question 12

According to the text,Accenture employees who are identified as high-performing and mission-critical will most likely ________.

Accepted Answer

A) transfer overseas 
B) attend orientation sessions 
C) earn stock options and awards 
D) receive development opportunities 
A) transfer overseas 
B) attend orientation sessions 
C) earn stock options and awards 
D) receive development opportunities

Question 13

Which of the following best describes a behaviorally anchored rating scale?

Accepted Answer

A) chart of paired subordinates ranked in order of performance 
B) combination of narrative critical incidents and quantified performance scales 
C) predetermined percentages of subordinates in various performance categories 
D) list of subordinates from highest to lowest based on specific performance traits 
A) chart of paired subordinates ranked in order of performance 
B) combination of narrative critical incidents and quantified performance scales 
C) predetermined percentages of subordinates in various performance categories 
D) list of subordinates from highest to lowest based on specific performance traits

Question 14

The best method for reducing the problems of leniency or strictness in performance appraisals is to ________.

Accepted Answer

A) reconsider the timing of the appraisal 
B) require multiple appraisals 
C) keep critical incident logs 
D) rank employees 
A) reconsider the timing of the appraisal 
B) require multiple appraisals 
C) keep critical incident logs 
D) rank employees

Question 15

Which of the following is LEAST likely to occur during performance appraisal?

Accepted Answer

A) setting work standards 
B) providing employee feedback 
C) initiating job enlargement procedures 
D) comparing employee performance to standards 
A) setting work standards 
B) providing employee feedback 
C) initiating job enlargement procedures 
D) comparing employee performance to standards

Question 16

Which of the following is NOT one of the recommended guidelines for setting effective employee goals?

Accepted Answer

A) assigning specific goals 
B) assigning measurable goals 
C) administering consequences for poor performance 
D) encouraging employees to participate in setting goals 
A) assigning specific goals 
B) assigning measurable goals 
C) administering consequences for poor performance 
D) encouraging employees to participate in setting goals

Question 17

360-degree feedback is usually used for developmental purposes rather than pay purposes.

Accepted Answer

A) True 
 B)False

Question 18

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is similar to a professor grading on a curve?

Accepted Answer

A) forced distribution method 
B) paired comparison method 
C) BARS method 
D) critical incident method 
A) forced distribution method 
B) paired comparison method 
C) BARS method 
D) critical incident method

Question 20

Jason is generally considered unfriendly at work,although he performs the tasks of his job very well.His supervisor rates him low on the trait "gets along well with others"and also rates him low on standards not related to socialization at work.Jason's performance appraisal may be unfair due to ________.

Accepted Answer

A) impression management 
B) stereotyping 
C) halo effect 
D) strictness 
A) impression management 
B) stereotyping 
C) halo effect 
D) strictness

In a brief essay,discuss the components necessary for an effective performance management process.

Upward feedback primarily helps top-level managers to ________.

Most appraisal forms used in the workplace are a combination of several different appraisal methods.

Which performance appraisal problem is associated with supervisors giving all of their subordinates consistently high ratings?

When subordinates provide feedback for supervisors,the comments should be anonymous because identifiable responses tend to result in a higher incidence of ________.

Which of the following best describes the purpose of an appraisal interview?

Which of the following is LEAST likely to be used by firms as an alternative source of performance appraisal information?

SMART goals are best described as ________.

According to the text,Tesco PLC organizes employees by their personal and professional goals for motivation and communication purposes.Tesco PLC most likely uses ________.

The critical incident method requires supervisors to keep a running list of incidents as examples of a subordinate's work-related behavior.

During an appraisal interview,the supervisor should speak in generalities to avoid potential legal ramifications.

According to the text,Accenture employees who are identified as high-performing and mission-critical will most likely ________.

Which of the following best describes a behaviorally anchored rating scale?

The best method for reducing the problems of leniency or strictness in performance appraisals is to ________.

Which of the following is LEAST likely to occur during performance appraisal?

Which of the following is NOT one of the recommended guidelines for setting effective employee goals?

360-degree feedback is usually used for developmental purposes rather than pay purposes.

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Which of the following is similar to a professor grading on a curve?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 8: Performance and Talent Management

In a brief essay,discuss the components necessary for an effective performance management process.

Upward feedback primarily helps top-level managers to ________.

Most appraisal forms used in the workplace are a combination of several different appraisal methods.

Which performance appraisal problem is associated with supervisors giving all of their subordinates consistently high ratings?

When subordinates provide feedback for supervisors,the comments should be anonymous because identifiable responses tend to result in a higher incidence of ________.

Which of the following best describes the purpose of an appraisal interview?

Which of the following is LEAST likely to be used by firms as an alternative source of performance appraisal information?

SMART goals are best described as ________.

According to the text,Tesco PLC organizes employees by their personal and professional goals for motivation and communication purposes.Tesco PLC most likely uses ________.

The critical incident method requires supervisors to keep a running list of incidents as examples of a subordinate's work-related behavior.

During an appraisal interview,the supervisor should speak in generalities to avoid potential legal ramifications.

According to the text,Accenture employees who are identified as high-performing and mission-critical will most likely ________.

Which of the following best describes a behaviorally anchored rating scale?

The best method for reducing the problems of leniency or strictness in performance appraisals is to ________.

Which of the following is LEAST likely to occur during performance appraisal?

Which of the following is NOT one of the recommended guidelines for setting effective employee goals?

360-degree feedback is usually used for developmental purposes rather than pay purposes.

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Which of the following is similar to a professor grading on a curve?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters