Question 1

Which theorist is responsible for identifying the Theory Z style of management?

Accepted Answer

A)  William Ouchi 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Frederick Herzberg 
A)  William Ouchi 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Frederick Herzberg

Question 2

What do telecommuting,flextime,and job sharing have in common?

Accepted Answer

They are all work-sc

Question 3

Which of the following statements best describes Theory Z style of management?

Accepted Answer

A)  According to Theory Z, workers should be laid off whenever business is bad. 
B)  Theory Z contains many elements from Japanese management. 
C)  The Theory Z style of management does not reflect U.S. culture. 
D)  According to Theory Z, decision making should be done by the individual, not the group. 
A)  According to Theory Z, workers should be laid off whenever business is bad. 
B)  Theory Z contains many elements from Japanese management. 
C)  The Theory Z style of management does not reflect U.S. culture. 
D)  According to Theory Z, decision making should be done by the individual, not the group.

Question 4

Which of the following is the redesign of a job to provide workers with more authority,responsibility,challenge,and the opportunity for more personal achievement?

Accepted Answer

A)  task enlargement 
B)  task generalization 
C)  job integration 
D)  job enrichment 
A)  task enlargement 
B)  task generalization 
C)  job integration 
D)  job enrichment

Question 5

What are gain-sharing plans?

Accepted Answer

incentive

Question 6

In Maslow's theory,the need to belong to informal groups both on and off the job is an example of which of the following needs?

Accepted Answer

A)  security needs 
B)  physiological needs 
C)  social needs 
D)  esteem needs 
A)  security needs 
B)  physiological needs 
C)  social needs 
D)  esteem needs

Question 7

Elton Mayo,North America's first industrial psychologist,was responsible for formulating which of the following?

Accepted Answer

A)  the principles of scientific management 
B)  Theory X and Theory Y 
C)  the explanation of the Hawthorne effect 
D)  the motivational-maintenance theory 
A)  the principles of scientific management 
B)  Theory X and Theory Y 
C)  the explanation of the Hawthorne effect 
D)  the motivational-maintenance theory

Question 8

Theory X managers view their workers as untrustworthy and unmotivated.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is the expansion of the number of tasks and variety of tasks performed by a worker?

Accepted Answer

A)  job enrichment 
B)  job upsizing 
C)  job enlargement 
D)  task rotation 
A)  job enrichment 
B)  job upsizing 
C)  job enlargement 
D)  task rotation

Question 10

Who was the father of scientific management?

Accepted Answer

A)  Elton Mayo 
B)  Abraham Maslow 
C)  Adam Smith 
D)  Frederick Taylor 
A)  Elton Mayo 
B)  Abraham Maslow 
C)  Adam Smith 
D)  Frederick Taylor

Question 11

According to Maslow's hierarchy of needs,the most basic needs are the social needs.

Accepted Answer

A) True 
 B)False

Question 12

A company that is experimenting with flextime,telecommuting,and job sharing is interested in which of the following?

Accepted Answer

A)  employee empowerment 
B)  work-scheduling options needed to retain quality employees 
C)  determining which team management technique is most effective given its situational variables 
D)  increasing job performance through effective management of time 
A)  employee empowerment 
B)  work-scheduling options needed to retain quality employees 
C)  determining which team management technique is most effective given its situational variables 
D)  increasing job performance through effective management of time

Question 13

Managers can use equity theory to do which of the following?

Accepted Answer

A)  determine which employees would benefit from having a goal 
B)  improve worker satisfaction 
C)  match reward to performance for each individual employee 
D)  determine which employees are not working efficiently 
A)  determine which employees would benefit from having a goal 
B)  improve worker satisfaction 
C)  match reward to performance for each individual employee 
D)  determine which employees are not working efficiently

Question 14

Which of the following is NOT one of the current trends in business management today?

Accepted Answer

A)  helping employees achieve a balance between their work responsibilities and their personal obligations 
B)  application of the expectancy theory 
C)  employee ownership 
D)  education and training to raise employees' feelings of self-worth 
A)  helping employees achieve a balance between their work responsibilities and their personal obligations 
B)  application of the expectancy theory 
C)  employee ownership 
D)  education and training to raise employees' feelings of self-worth

Question 15

In Herzberg's model,which of the following would be an example of a motivating factor?

Accepted Answer

A)  salary 
B)  responsibility 
C)  fringe benefits 
D)  supervision 
A)  salary 
B)  responsibility 
C)  fringe benefits 
D)  supervision

Question 16

Frederick Taylor's scientific management emphasized which of the following concepts?

Accepted Answer

A)  work efficiency 
B)  technology 
C)  policies, procedures, rules, and regulations 
D)  worker morale 
A)  work efficiency 
B)  technology 
C)  policies, procedures, rules, and regulations 
D)  worker morale

Question 17

Bill Nielsen works as a graphic designer.He arrives at work at 7 a.m.and goes home at 3 p.m.One of Nielsen's coworkers who performs the same job arrives at work at 9 a.m.and goes home at 6 p.m.Yet another coworker arrives at 9 a.m.and leaves work at 5 p.m.From this brief description,you should realize that Nielsen's employer uses which of the following strategies?

Accepted Answer

A)  job enrichment 
B)  a compressed work week 
C)  flextime 
D)  job rotation 
A)  job enrichment 
B)  a compressed work week 
C)  flextime 
D)  job rotation

Question 18

Given the trend toward employee empowerment in the workplace,more and more employers are finding which of the following theories useful?

Accepted Answer

A)  goal setting 
B)  expectancy 
C)  equity 
D)  scientific management 
A)  goal setting 
B)  expectancy 
C)  equity 
D)  scientific management

Question 19

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

Accepted Answer

A)  change his or her supervisor 
B)  give the worker more vacation time 
C)  make the job more challenging 
D)  give longer lunch breaks 
A)  change his or her supervisor 
B)  give the worker more vacation time 
C)  make the job more challenging 
D)  give longer lunch breaks

Question 20

In Herzberg's model,which of the following would be an example of a hygiene factor?

Accepted Answer

A)  responsibility 
B)  supervision 
C)  promotion 
D)  recognition 
A)  responsibility 
B)  supervision 
C)  promotion 
D)  recognition

Which theorist is responsible for identifying the Theory Z style of management?

What do telecommuting,flextime,and job sharing have in common?

Which of the following statements best describes Theory Z style of management?

Which of the following is the redesign of a job to provide workers with more authority,responsibility,challenge,and the opportunity for more personal achievement?

What are gain-sharing plans?

In Maslow's theory,the need to belong to informal groups both on and off the job is an example of which of the following needs?

Elton Mayo,North America's first industrial psychologist,was responsible for formulating which of the following?

Theory X managers view their workers as untrustworthy and unmotivated.

Which of the following is the expansion of the number of tasks and variety of tasks performed by a worker?

Who was the father of scientific management?

According to Maslow's hierarchy of needs,the most basic needs are the social needs.

A company that is experimenting with flextime,telecommuting,and job sharing is interested in which of the following?

Managers can use equity theory to do which of the following?

Which of the following is NOT one of the current trends in business management today?

In Herzberg's model,which of the following would be an example of a motivating factor?

Frederick Taylor's scientific management emphasized which of the following concepts?

Given the trend toward employee empowerment in the workplace,more and more employers are finding which of the following theories useful?

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

In Herzberg's model,which of the following would be an example of a hygiene factor?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Achieving World-Class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters

Exam 11: Motivating Employees

Which theorist is responsible for identifying the Theory Z style of management?

What do telecommuting,flextime,and job sharing have in common?

Which of the following statements best describes Theory Z style of management?

Which of the following is the redesign of a job to provide workers with more authority,responsibility,challenge,and the opportunity for more personal achievement?

What are gain-sharing plans?

In Maslow's theory,the need to belong to informal groups both on and off the job is an example of which of the following needs?

Elton Mayo,North America's first industrial psychologist,was responsible for formulating which of the following?

Theory X managers view their workers as untrustworthy and unmotivated.

Which of the following is the expansion of the number of tasks and variety of tasks performed by a worker?

Who was the father of scientific management?

According to Maslow's hierarchy of needs,the most basic needs are the social needs.

A company that is experimenting with flextime,telecommuting,and job sharing is interested in which of the following?

Managers can use equity theory to do which of the following?

Which of the following is NOT one of the current trends in business management today?

In Herzberg's model,which of the following would be an example of a motivating factor?

Frederick Taylor's scientific management emphasized which of the following concepts?

Given the trend toward employee empowerment in the workplace,more and more employers are finding which of the following theories useful?

According to Herzberg,to keep a worker satisfied or motivated,the manager should do which of the following?

In Herzberg's model,which of the following would be an example of a hygiene factor?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Achieving World-Class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters