Question 1

What was the primary flaw in Frederick Taylor's scientific management?

Accepted Answer

It assumed that all

Question 2

Managers can use equity theory to improve worker satisfaction.

Accepted Answer

A) True 
 B)False

Question 3

What is another name for employee empowerment?

Accepted Answer

employee i

Question 4

According to Herzberg,hygiene factors can lead to which of the following results?

Accepted Answer

A)  self-actualization 
B)  motivation 
C)  potential job dissatisfaction 
D)  job satisfaction 
A)  self-actualization 
B)  motivation 
C)  potential job dissatisfaction 
D)  job satisfaction

Question 5

Based on the expectancy theory,managers who want to motivate their employees should do which of the following?

Accepted Answer

A)  Determine what factors might counteract the effectiveness of a reward. 
B)  Determine the performance level of each employee. 
C)  Link rewards to effort. 
D)  Make sure the rewards are equal for all employees. 
A)  Determine what factors might counteract the effectiveness of a reward. 
B)  Determine the performance level of each employee. 
C)  Link rewards to effort. 
D)  Make sure the rewards are equal for all employees.

Question 6

What style of manager tells people what to do,is very directive,likes to be in control,and shows little confidence in their employees?

Accepted Answer

The answer of What style of manager tells people what...

Question 7

With the goal-setting theory,managers have learned that easier goals motivate more effectively than challenging ones.

Accepted Answer

A) True 
 B)False

Question 8

What is the top level of Maslow's hierarchy of needs?

Accepted Answer

A)  social needs 
B)  self-actualization needs 
C)  psychological needs 
D)  esteem needs 
A)  social needs 
B)  self-actualization needs 
C)  psychological needs 
D)  esteem needs

Question 9

Telecommuting is an arrangement in which employees work at home and are linked to the office by phone,fax,and computer.

Accepted Answer

A) True 
 B)False

Question 10

Equity theory is a theory of motivation that focuses on the link between motivation and organizational culture.

Accepted Answer

A) True 
 B)False

Question 11

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use which of the following?

Accepted Answer

A)  job enlargement 
B)  gain-sharing 
C)  job enrichment 
D)  flextime 
A)  job enlargement 
B)  gain-sharing 
C)  job enrichment 
D)  flextime

Question 12

Motivation and maintenance factors are essential parts of a job-satisfier theory formulated by which theorist?

Accepted Answer

A)  Frederick Taylor 
B)  Frederick Herzberg 
C)  Douglas McGregor 
D)  Abraham Maslow 
A)  Frederick Taylor 
B)  Frederick Herzberg 
C)  Douglas McGregor 
D)  Abraham Maslow

Question 13

A group of management consultants is studying Lennox Petrochemical Inc.,and its team management strategy.After Shannon Ewing's work group was selected for special attention by the management consultants,the work group's production output nearly doubled.Ewing's group's reaction to the special attention is an example of which of the following concepts or theories?

Accepted Answer

A)  the reinforcement theory 
B)  Theory Y 
C)  Theory X 
D)  the Hawthorne effect 
A)  the reinforcement theory 
B)  Theory Y 
C)  Theory X 
D)  the Hawthorne effect

Question 14

The Theory X approach to management builds on the idea that worker and organizational interests are congruent.

Accepted Answer

A) True 
 B)False

Question 15

One of the important new trends in management today is illustrated by the small engine manufacturer that provides employees newly arrived in Canada with on-site English classes.

Accepted Answer

A) True 
 B)False

Question 16

According to Theory Y,workers behave in which of the following ways?

Accepted Answer

A)  They have a strong aversion to their work. 
B)  They especially abhor the creative part of their work. 
C)  They dislike every facet of their work. 
D)  They like delegation and responsibility in their work. 
A)  They have a strong aversion to their work. 
B)  They especially abhor the creative part of their work. 
C)  They dislike every facet of their work. 
D)  They like delegation and responsibility in their work.

Question 17

Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?

Accepted Answer

A)  the Hawthorne effect 
B)  the equity theory 
C)  Theory X 
D)  scientific management 
A)  the Hawthorne effect 
B)  the equity theory 
C)  Theory X 
D)  scientific management

Question 18

Oscar Ramirez's job has been redesigned.He has more authority and responsibility and feels the job now is very challenging to him.The company has used which of the following to challenge Ramirez?

Accepted Answer

A)  job enrichment 
B)  job enlargement 
C)  job development 
D)  job rotation 
A)  job enrichment 
B)  job enlargement 
C)  job development 
D)  job rotation

Question 19

What is the name of the motivational theory that assumes the probability of an individual acting in a particular way depends on the strength of that individual's belief that the act will have a particular outcome and on whether the individual values that outcome?

Accepted Answer

The answer of What is the name of the motivational...

Question 20

In Herzberg's model,salary and fringe benefits are job satisfiers.

Accepted Answer

A) True 
 B)False

What was the primary flaw in Frederick Taylor's scientific management?

Managers can use equity theory to improve worker satisfaction.

What is another name for employee empowerment?

According to Herzberg,hygiene factors can lead to which of the following results?

Based on the expectancy theory,managers who want to motivate their employees should do which of the following?

What style of manager tells people what to do,is very directive,likes to be in control,and shows little confidence in their employees?

With the goal-setting theory,managers have learned that easier goals motivate more effectively than challenging ones.

What is the top level of Maslow's hierarchy of needs?

Telecommuting is an arrangement in which employees work at home and are linked to the office by phone,fax,and computer.

Equity theory is a theory of motivation that focuses on the link between motivation and organizational culture.

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use which of the following?

Motivation and maintenance factors are essential parts of a job-satisfier theory formulated by which theorist?

The Theory X approach to management builds on the idea that worker and organizational interests are congruent.

One of the important new trends in management today is illustrated by the small engine manufacturer that provides employees newly arrived in Canada with on-site English classes.

According to Theory Y,workers behave in which of the following ways?

Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?

Oscar Ramirez's job has been redesigned.He has more authority and responsibility and feels the job now is very challenging to him.The company has used which of the following to challenge Ramirez?

What is the name of the motivational theory that assumes the probability of an individual acting in a particular way depends on the strength of that individual's belief that the act will have a particular outcome and on whether the individual values that outcome?

In Herzberg's model,salary and fringe benefits are job satisfiers.

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Achieving World-Class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

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Exam 11: Motivating Employees

What was the primary flaw in Frederick Taylor's scientific management?

Managers can use equity theory to improve worker satisfaction.

What is another name for employee empowerment?

According to Herzberg,hygiene factors can lead to which of the following results?

Based on the expectancy theory,managers who want to motivate their employees should do which of the following?

What style of manager tells people what to do,is very directive,likes to be in control,and shows little confidence in their employees?

With the goal-setting theory,managers have learned that easier goals motivate more effectively than challenging ones.

What is the top level of Maslow's hierarchy of needs?

Telecommuting is an arrangement in which employees work at home and are linked to the office by phone,fax,and computer.

Equity theory is a theory of motivation that focuses on the link between motivation and organizational culture.

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use which of the following?

Motivation and maintenance factors are essential parts of a job-satisfier theory formulated by which theorist?

The Theory X approach to management builds on the idea that worker and organizational interests are congruent.

One of the important new trends in management today is illustrated by the small engine manufacturer that provides employees newly arrived in Canada with on-site English classes.

According to Theory Y,workers behave in which of the following ways?

Which of the following theories suggest that workers respond to attention from superiors,and they like their opinions to be valued?

Oscar Ramirez's job has been redesigned.He has more authority and responsibility and feels the job now is very challenging to him.The company has used which of the following to challenge Ramirez?

What is the name of the motivational theory that assumes the probability of an individual acting in a particular way depends on the strength of that individual's belief that the act will have a particular outcome and on whether the individual values that outcome?

In Herzberg's model,salary and fringe benefits are job satisfiers.

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Achieving World-Class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters