Exam 9: Management and Leadership in Today’s Organizations

Strategic planning is put into action by lower levels of management.

Two coworkers at Oracle came up with an idea for renting software over the Internet.Oracle's top management liked the idea and set up a special division called Channelware devoted to taking the idea and making a new product.The ability of the Nortel top management to create this new division and assign employees to it is a result of their having which of the following?

What is the first step in controlling?

One of the basic functions of management is organizing.

Raja Hossein monitors the quality of staplers manufactured under the brand name Bostitch.If a stapler doesn't meet the standards that are agreed upon,an employee in his department puts the stapler in a reject pile.Which of the following functions is Hossein performing?

Allyson Mae Tyler owns a company that makes organic cosmetics.She usually consults with her subordinates on important decisions,such as the addition of a new product or the deletion of an old one.She listens to their suggestions and lets them help make the decision.Which of the following describes her leadership style?

Supervisor Astra Johanson demoted one subordinate and fired two others for misuse of the company's communications system.What type of power was she using?

Planning is the setting of goals and designing of strategies,policies,and methods for achieving those goals.

Aaron Levitch is a plant foreman for a generator manufacturer.He spends his day carrying out operational plans for the ongoing daily activities of the plant.What type of manager is he?

Which managers are typically responsible for implementing operational plans?

Which of the following functions of management involves resolving conflicts?

After the French voiced their negative opinions about the United States' involvement in Iraq,many Americans chose to stop buying French products.This buying stoppage affected not only companies located in France,but also many companies located in the United States with U.S.employees.These companies,including Michelin and Bic,could have used which type of planning to deal with the ill feelings that Americans had toward France and anything French?

Tawna Reed was hired for a top managerial position in Nike Corporation because she had creative ability and a good overall feel for the athletic shoe industry.Reed is said to have which of the following skills?

Technical skills are usually used at the lower levels of the organization.

List the four basic types of planning.

Feedback is an important part of which of the following functions of management?

Performance standards and feedback are essential goals of the organizing function of management.

The short-range,detailed planning that focuses on current operations is called functional planning.

Karen Copeland is a manager who communicates effectively,successfully motivates and leads her workers,and allows them leeway in making decisions.Which of the following does she have?

Define organizing as a process of management.