Exam 20: Public Speaking and Communication Skills

The maintenance needs oa small group include such matters as researching the discussion topic, keeping the group on track, and helping the group reach consensus.

Language needs to be appropriate to a speaker herselor himself, as well as to the audience, topic, and occasion.

In most circumstances, you should keep your visual aids on display throughout your speech.

Research has shown that examples have little effect on listeners' beliefs and actions.

"Above all, you need to know . . ." is an example oa signpost.

When you construct an audience-analysis questionnaire, scale questions are especially useful for getting at the strength oa respondent's attitudes.

Deciding when and where the group will meet is an example oa procedural need in a small group.

When an informative speech about a process has more than five steps, the speaker should group the steps into units so as to limit the number omain points.

According to your textbook, the best way to prepare to give your first speech is to memorize it and deliver it word for word.

According to your textbook, listening to understand a classroom lecture is an example oappreciative listening.

Most often, a speaker's general purpose will fall into one otwo categories-to inform or to demonstrate.

A speaker should avoid using familiar words because they make a speech sound trite.

It is acceptable to write out quotations in full in a speaking outline.

Unlike testimony, which can easily be quoted out ocontext, statistics are difficult to manipulate for biased purposes.

Arguments guilty othe ad hominem fallacy attack the person rather than dealing with the real issue in dispute.

A speaker's frame oreference and a listener's frame oreference will never be exactly the same.

As a matter oethics, audience members should listen attentively to and agree with everything a speaker says.

Persuasion is the process ocreating, reinforcing, or changing people's beliefs or actions.

The question for a problem-solving group discussion should usually be phrased as a question opolicy.

The mean-popularly called the average-is determined by summing all the items in a group and dividing by the number oitems.