Question 1

Seeking help from a trusted teacher demonstrates which of the following emotionally intelligent communication strategies?

Accepted Answer

A)  develop self awareness 
B)  manage your emotions 
C)  motivate yourself 
D)  listen to others 
E)  help others help themselves 
A)  develop self awareness 
B)  manage your emotions 
C)  motivate yourself 
D)  listen to others 
E)  help others help themselves

Question 2

.Which answer represents the following principle of emotional intelligence? You restrain or release your emotions when the situation is appropriate by deciding whether expressing your emotions will facilitate or interfere with your goals.

Accepted Answer

A)  develop self awareness 
B)  manage your emotions 
C)  motivate yourself 
D)  develop interpersonal skills 
E)  help others help themselves 
A)  develop self awareness 
B)  manage your emotions 
C)  motivate yourself 
D)  develop interpersonal skills 
E)  help others help themselves

Question 3

In terms of emotional support strategies, what is the goal of communicating your intentions clearly?

Accepted Answer

A)  to protect the other person's self esteem 
B)  to encourage and praise the other person 
C)  to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it 
D)  to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person 
E)  to ensure that the person in distress knows you want to help. 
A)  to protect the other person's self esteem 
B)  to encourage and praise the other person 
C)  to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it 
D)  to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person 
E)  to ensure that the person in distress knows you want to help.

Question 4

Which of the following is an example of a negative task-related emotional response in the workplace?

Accepted Answer

A)  anger 
B)  contempt 
C)  social anxiety 
D)  embarrassment 
E)  sympathy 
A)  anger 
B)  contempt 
C)  social anxiety 
D)  embarrassment 
E)  sympathy

Question 5

All of the following are emotionally supportive messages except

Accepted Answer

A)  communicate your intentions clearly 
B)  offer person-centred messages 
C)  offer your opinion 
D)  protect the other persons' self-esteem 
E)  encourage coping through storytelling 
A)  communicate your intentions clearly 
B)  offer person-centred messages 
C)  offer your opinion 
D)  protect the other persons' self-esteem 
E)  encourage coping through storytelling

Question 6

.In terms of emotional support strategies, what is the goal of person-centred messages?

Accepted Answer

A)  to communicate your intentions clearly so that that the other person knows you want to be helpful and supportive 
B)  to protect the other person's self esteem 
C)  to encourage and praise the other person 
D)  to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it 
E)  to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person 
A)  to communicate your intentions clearly so that that the other person knows you want to be helpful and supportive 
B)  to protect the other person's self esteem 
C)  to encourage and praise the other person 
D)  to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it 
E)  to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person

Question 7

An emotion is the feeling you have when reacting to a situation, often accompanied by physical changes.

Accepted Answer

A) True 
 B)False

Seeking help from a trusted teacher demonstrates which of the following emotionally intelligent communication strategies?

.Which answer represents the following principle of emotional intelligence? You restrain or release your emotions when the situation is appropriate by deciding whether expressing your emotions will facilitate or interfere with your goals.

In terms of emotional support strategies, what is the goal of communicating your intentions clearly?

Which of the following is an example of a negative task-related emotional response in the workplace?

All of the following are emotionally supportive messages except

.In terms of emotional support strategies, what is the goal of person-centred messages?

An emotion is the feeling you have when reacting to a situation, often accompanied by physical changes.

Human Communication

Understanding Yourself

Adapting to Canadas Changing Faces

Listening, Critical Thinking and Reflective Practice

Verbal Communication

Nonverbal Communication

Understanding Interpersonal Relationships

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters

Exam 8: Exploring Emotional Intelligence

Seeking help from a trusted teacher demonstrates which of the following emotionally intelligent communication strategies?

.Which answer represents the following principle of emotional intelligence? You restrain or release your emotions when the situation is appropriate by deciding whether expressing your emotions will facilitate or interfere with your goals.

In terms of emotional support strategies, what is the goal of communicating your intentions clearly?

Which of the following is an example of a negative task-related emotional response in the workplace?

All of the following are emotionally supportive messages except

.In terms of emotional support strategies, what is the goal of person-centred messages?

An emotion is the feeling you have when reacting to a situation, often accompanied by physical changes.

Human Communication

Understanding Yourself

Adapting to Canadas Changing Faces

Listening, Critical Thinking and Reflective Practice

Verbal Communication

Nonverbal Communication

Understanding Interpersonal Relationships

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters