Question 1

According to Stephen Covey, an enduring habit (such as effective listening) is the intersection of

Accepted Answer

A)  theories, strategies, and skills. 
B)  knowledge, skill, and desire. 
C)  self, others, and purpose. 
D)  principles, practice, and perseverance. 
E)  encoding, decoding, and messages. 
A)  theories, strategies, and skills. 
B)  knowledge, skill, and desire. 
C)  self, others, and purpose. 
D)  principles, practice, and perseverance. 
E)  encoding, decoding, and messages.

Question 2

A soft speaking voice can create noise in a communication transaction.

Accepted Answer

A) True 
 B)False

Question 3

Which key element of effective communication is represented in the following question: What do you want others to know, think, believe, feel, or do as a result of communicating with them?

Accepted Answer

A)  Self 
B)  Others 
C)  Purpose 
D)  Content 
E)  Structure 
A)  Self 
B)  Others 
C)  Purpose 
D)  Content 
E)  Structure

Question 4

Which principle in the National Communication Association Credo for Ethical Communication is violated if a political party knowingly misrepresents a bill before Congress to the public in order to frighten or mislead people into opposing that bill?

Accepted Answer

A)  We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication. 
B)  We strive to understand and respect other communicators before evaluating and responding to their messages. 
C)  We promote access to communication resources and opportunities as necessary to fulfill human potential. 
D)  We advocate sharing information, opinions, and feelings when facing significant choices while also respecting privacy and confidentiality. 
E)  We are committed to the courageous expression of personal conviction in pursuit of fairness and justice. 
A)  We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication. 
B)  We strive to understand and respect other communicators before evaluating and responding to their messages. 
C)  We promote access to communication resources and opportunities as necessary to fulfill human potential. 
D)  We advocate sharing information, opinions, and feelings when facing significant choices while also respecting privacy and confidentiality. 
E)  We are committed to the courageous expression of personal conviction in pursuit of fairness and justice.

Question 5

The guiding principle "Practice Skillful Expression" refers to how well you deliver a presentation, how well you dress for an important interview, and how well you present PowerPoint slides.

Accepted Answer

A) True 
 B)False

Question 6

The concept of feedback refers to any verbal or nonverbal response you can see or hear from others.

Accepted Answer

A) True 
 B)False

Question 7

Intellectual communication refers to how you analyze and evaluate the meaning of multiple and complex messages in an ever-changing world.

Accepted Answer

A) True 
 B)False

Question 8

In the textbook's definition of communication, the term context refers to the predominant characteristics, attitudes, and behavior of the communicators.

Accepted Answer

A) True 
 B)False

Question 9

Whereas theories help you understand how to communicate, strategies and skills help you understand what and why to communicate.

Accepted Answer

A) True 
 B)False

Question 10

As is the case in scientific disciplines, communication studies focus on discovering and sharing "laws" that explain predictable outcomes under the same conditions.

Accepted Answer

A) True 
 B)False

Question 11

The concept of external noise in communication models can include a police siren outside the window or an uncomfortably warm room.

Accepted Answer

A) True 
 B)False

Question 12

Your _____________ context refers to the emotional and cultural environment in which you live and communicate.

Accepted Answer

A)  logistical 
B)  interactional 
C)  group 
D)  mediated 
E)  psychosocial 
A)  logistical 
B)  interactional 
C)  group 
D)  mediated 
E)  psychosocial

Question 13

Your textbook presents seven key elements of effective communication. The last (7th) element on that list is

Accepted Answer

A)  Purpose. 
B)  Others. 
C)  Self. 
D)  Content. 
E)  Expression. 
A)  Purpose. 
B)  Others. 
C)  Self. 
D)  Content. 
E)  Expression.

Question 14

A study by the U.S. national Association of Colleges and Employers listed_____________ as the least important skill area for career preparation in college.

Accepted Answer

A)  oral communication skills 
B)  written communication skills 
C)  listening skills 
D)  computer skills 
E)  proficiency in your field of study 
A)  oral communication skills 
B)  written communication skills 
C)  listening skills 
D)  computer skills 
E)  proficiency in your field of study

Question 15

Media Richness Theory examines how the qualities of different media affect communication. Which of the following media is the richest?

Accepted Answer

A)  face-to-face communication 
B)  email communication 
C)  mediated communication 
D)  broadcast communication 
E)  vocal communication 
A)  face-to-face communication 
B)  email communication 
C)  mediated communication 
D)  broadcast communication 
E)  vocal communication

Question 16

In a transactional model of communication, we send and receive messages at the same time.

Accepted Answer

A) True 
 B)False

Question 17

The National Communication Association Credo for Ethical Communication advocates that you promote a climate of caring and mutual understanding that respects others.

Accepted Answer

A) True 
 B)False

Question 18

A corporate CEO relates that when he fumbled his way through a speech and started to ramble, he noticed that he was losing listeners and then became even more unnerved. The CEO was reacting to

Accepted Answer

A)  encoding. 
B)  the channel. 
C)  feedback. 
D)  noise. 
E)  the context. 
A)  encoding. 
B)  the channel. 
C)  feedback. 
D)  noise. 
E)  the context.

Question 19

You generate meaning when you

Accepted Answer

A)  speak. 
B)  write. 
C)  create visual images. 
D)  listen, read, and react to messages. 
E)  do all of the above. 
A)  speak. 
B)  write. 
C)  create visual images. 
D)  listen, read, and react to messages. 
E)  do all of the above.

Question 20

In a national study, employers were asked to rate the skills they seek in the college graduates they hire. The top three skills were (in order of preference): (1) written communication skills, (2) oral communication skills, and (3) computer skills.

Accepted Answer

A) True 
 B)False

According to Stephen Covey, an enduring habit (such as effective listening) is the intersection of

A soft speaking voice can create noise in a communication transaction.

Which key element of effective communication is represented in the following question: What do you want others to know, think, believe, feel, or do as a result of communicating with them?

Which principle in the National Communication Association Credo for Ethical Communication is violated if a political party knowingly misrepresents a bill before Congress to the public in order to frighten or mislead people into opposing that bill?

The guiding principle "Practice Skillful Expression" refers to how well you deliver a presentation, how well you dress for an important interview, and how well you present PowerPoint slides.

The concept of feedback refers to any verbal or nonverbal response you can see or hear from others.

Intellectual communication refers to how you analyze and evaluate the meaning of multiple and complex messages in an ever-changing world.

In the textbook's definition of communication, the term context refers to the predominant characteristics, attitudes, and behavior of the communicators.

Whereas theories help you understand how to communicate, strategies and skills help you understand what and why to communicate.

As is the case in scientific disciplines, communication studies focus on discovering and sharing "laws" that explain predictable outcomes under the same conditions.

The concept of external noise in communication models can include a police siren outside the window or an uncomfortably warm room.

Your _____________ context refers to the emotional and cultural environment in which you live and communicate.

Your textbook presents seven key elements of effective communication. The last (7th) element on that list is

A study by the U.S. national Association of Colleges and Employers listed_____________ as the least important skill area for career preparation in college.

Media Richness Theory examines how the qualities of different media affect communication. Which of the following media is the richest?

In a transactional model of communication, we send and receive messages at the same time.

The National Communication Association Credo for Ethical Communication advocates that you promote a climate of caring and mutual understanding that respects others.

A corporate CEO relates that when he fumbled his way through a speech and started to ramble, he noticed that he was losing listeners and then became even more unnerved. The CEO was reacting to

You generate meaning when you

In a national study, employers were asked to rate the skills they seek in the college graduates they hire. The top three skills were (in order of preference): (1) written communication skills, (2) oral communication skills, and (3) computer skills.

Understanding Yourself

Adapting to Canadas Changing Faces

Listening, Critical Thinking and Reflective Practice

Verbal Communication

Nonverbal Communication

Understanding Interpersonal Relationships

Exploring Emotional Intelligence

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters

Exam 1: Human Communication

According to Stephen Covey, an enduring habit (such as effective listening) is the intersection of

A soft speaking voice can create noise in a communication transaction.

Which key element of effective communication is represented in the following question: What do you want others to know, think, believe, feel, or do as a result of communicating with them?

Which principle in the National Communication Association Credo for Ethical Communication is violated if a political party knowingly misrepresents a bill before Congress to the public in order to frighten or mislead people into opposing that bill?

The guiding principle "Practice Skillful Expression" refers to how well you deliver a presentation, how well you dress for an important interview, and how well you present PowerPoint slides.

The concept of feedback refers to any verbal or nonverbal response you can see or hear from others.

Intellectual communication refers to how you analyze and evaluate the meaning of multiple and complex messages in an ever-changing world.

In the textbook's definition of communication, the term context refers to the predominant characteristics, attitudes, and behavior of the communicators.

Whereas theories help you understand how to communicate, strategies and skills help you understand what and why to communicate.

As is the case in scientific disciplines, communication studies focus on discovering and sharing "laws" that explain predictable outcomes under the same conditions.

The concept of external noise in communication models can include a police siren outside the window or an uncomfortably warm room.

Your _____________ context refers to the emotional and cultural environment in which you live and communicate.

Your textbook presents seven key elements of effective communication. The last (7th) element on that list is

A study by the U.S. national Association of Colleges and Employers listed_____________ as the least important skill area for career preparation in college.

Media Richness Theory examines how the qualities of different media affect communication. Which of the following media is the richest?

In a transactional model of communication, we send and receive messages at the same time.

The National Communication Association Credo for Ethical Communication advocates that you promote a climate of caring and mutual understanding that respects others.

A corporate CEO relates that when he fumbled his way through a speech and started to ramble, he noticed that he was losing listeners and then became even more unnerved. The CEO was reacting to

You generate meaning when you

In a national study, employers were asked to rate the skills they seek in the college graduates they hire. The top three skills were (in order of preference): (1) written communication skills, (2) oral communication skills, and (3) computer skills.

Understanding Yourself

Adapting to Canadas Changing Faces

Listening, Critical Thinking and Reflective Practice

Verbal Communication

Nonverbal Communication

Understanding Interpersonal Relationships

Exploring Emotional Intelligence

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters