Exam 16: Incivility: the Antithesis of Caring

When which type of violence occurs among health-care providers, it leads to decreased communication and, ultimately, poor care and reduced safety of clients?

Which of the following is an example of student-to-student incivility?

Which of the following is an example of student-to-faculty incivility?

If a nurse routinely engages in negative criticism, gossip, and verbally abusive sarcasm when interacting with his or her coworkers, this nurse is committing which of the following?

In the U.S. legal system, physical abuse, emotional abuse, verbal abuse, or any combination of the three is considered to be which of the following and may be punished by fines in the civil system or jail time in the criminal system?

The "bullying vicious circle," in which the persons who are bullied when they first begin working move into a position of power, is a negative outcome of which process?

Which characteristic is the key to recognizing how others might want to be treated and what they may perceive as unpleasant actions by others?

The conceptual model for fostering civility in nursing education provides a basis for creating a culture of civility by focusing on which aspect for nursing faculty and students?

People treating others as they themselves would wish to be treated, the Golden Rule, is a simple definition of which of the following?

The ritual of "eating your young," which is seen in both the classroom and the clinical settings, is a form of which type of violence?

Extremely disgruntled employees devising a subtle, passive-aggressive way to decrease productivity and sabotage the boss and the organization is an example of which of the following?

Which process, a key element in reversing incivility in the academic or workplace setting, acts as a lens through which leaders can see themselves and the workplace inequalities that need to be changed?

Which of the following is the ability to be aware of the feelings and thoughts of others by using behavioral cues and promotes the nurse's personal growth?

If a nurse refuses to help someone or refuses to work with certain people, this nurse is committing which of the following?

Oppression theory notes that which of the following is a key contributing factor to lateral violence?