Exam 11: Human Resources Management

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

The ethnic composition of the United States has been on a long-term trend of decreasing diversity.

James C.Massey is the team-lead of a team of twelve associate consultants and two senior associate consultants at AMZ Inc.,a global management consulting firm.James's performance appraisal requires a web-based feedback form to be filled by his manager,the members of his team,as well as several other team-leaders he has worked with.The HR department consolidates data obtained from these forms and provides James with detailed feedback regarding his performance during the past year.In this example,which of the following performance appraisal methods is used?

________ refers to a statement describing the kind of person who would be best for a given job - including the skills,education,and previous experience that the job requires.

________ refers to flexible benefit programs that let employees personalize their benefits packages.

In U.S.culture,elderly is often associated with strength,energy,possibilities,and freedom.

What is performance appraisal? Compare and contrast the 360-degree review method with electronic performance monitoring (EPM).

John did not promote Cynthia because he thought that a woman could not supervise male construction crews in his company.Given that Cynthia had the necessary experience and credentials,John may have been guilty of ________.

________ refers to tying rewards to profits or cost savings achieved by meeting specific goals.

A 401(k)plan refers to a defined-benefit plan in which companies specify how much they will pay employees upon retirement.

What are the alternative work arrangements that a company can use to better accommodate the needs of employees?

Linda W.Taylor is the recruitment manager at Creative Solutions,a brand management firm.The creative director of the firm recently quits,and Linda needs to find a replacement for the position.She conducts a job analysis to identify the nature and demands associated with the position of the creative director,as well as the skills required to fill the position.Based on this research,she creates a summary stating the tasks the creative director is responsible for,the working hours,and the working conditions.Linda posts this document in key job portals to inform potential applicants what to expect from the job.This document is an example of a ________.

Harmony House,a software development firm,had recently hired a large number of software developers to work on several new projects.Colleen,the manager of the human resource department,wanted to assess the effectiveness of the recruitment team.She used a combination of criteria including the percentage of qualifications met,and subjective assessment by managers to measure how closely newly-hired employees met the company's needs.Colleen is most likely to be using which of the following tools?

Compare and contrast wage and salary?

Which of the following is true about the Landrum-Griffin Act?

Gain sharing ties rewards to employees' knowledge and abilities rather than to their job per se.

Quality of hire measures ________.

The 360-degree review can uncover weaknesses that employees and even their direct managers might not be aware of.

Greytip Information Systems,a software development firm,tackles high health-care costs by encouraging employees to enroll in smoking-cessation classes,and teaches them relaxation techniques to help them to deal with stress.Greytip Information Systems is most likely to be using which of the following cost-cutting tools?

________ services,such as resume-writing courses,career counseling,and secretarial assistance are offered to laid-off employees by many companies.