Exam 7: Management Roles, Functions, and Skills

Which of the following describes a weakness that Alfa Knowledge has?

Do you think middle managers are essential to organizations? Explain your answer.

Setting the prices of new products is a fairly routine decision that managers make.

Mentoring is the process of establishing a short-term relationship between a senior member and a junior member.

________ skills refer to the ability to understand the relationship of parts to the whole.

________ skills refer to the ability to identify a decision situation,analyze the problem,weigh the alternatives,choose an alternative,implement it,and evaluate the results.

________ is the process of influencing and motivating people to work willingly and effectively toward common goals.

________ is a measure of how closely a product conforms to predetermined standards and customer expectations.

Quality is a measure of how productive an organization's employees are.

You have been working under the same manager for nearly a year and have been allowed to do your job with almost no interference from your manager.The manager's only concern seems to be that you are efficient and productive and meet your goals.Since this manager surrenders most of her responsibility to her subordinates,she would be referred to as a(n)________ leader.

________ skills are required to understand others and to interact effectively with them.

In order to be effective,a business goal should be ________.

A vision statement is a brief description of a company's present status in the market.

Benchmarking refers to ________.

Which of the following refers to a strength that Alfa Knowledge possesses?

Socially adept managers have a knack for finding and building common ground with people of all kinds.

Explain the decisional roles of managers.

Julia is the product manager of an automobile manufacturer.She allots part of her duties to her subordinates and involves them when making key decisions.She is receptive to new ideas and accepts valuable ideas from others.Julia is a ________ leader.

RSX Plastic is an Asian company that manufactures commercial plastic products.The company plans to open a production facility in the United States.In order to enter the U.S.market,the company is required to set up a plastic recycling plant that attracts huge fixed costs.This requirement is an example of a(n)________ for the company.

Cite an example of a person who holds a managerial position and categorize the various activities that he or she performs into informational roles,decisional roles,and interpersonal roles.