Exam 14: Quality and Environmental Cost Management

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Cost-volume-profit analysis relies on analysis of fixed and variable costs.

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Canary Corporation reported the following information related to the past three years. Assume that all environmental quality costs are variable and that all changes in the quality cost ratios are due to an environmental cost reduction program. Quality Costs as Year Operating Costs Percent of Operating Costs 2018 \ 2,000,000 14.0 2019 2,100,000 12.0 2020 2,200,000 10.0 What is the change in environmental costs from 2018 to 2019?

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Costs which exist because poor quality may or does exits are called __________ .

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A measure of how well requirements are met by a product is called __________ .

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The robust quality model

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Costs incurred because products or services fail to meet requirements after delivery to customers are called

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If a quality performance report compares the actual quality costs for the period to the budgeted quality costs for the period, that report is

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The following information pertains to Longhorn Company for the current year: Sales \ 1,000,000 Internal failure costs 125,000 External failure costs 50,000 Appraisal costs 35,000 Prevention costs 25,000 Cost of goods sold 375,000 Quality costs are what percentage of sales?

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At the beginning of the year, Marinov Corporation initiated a quality improvement program. The program was successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program, the following data were collected for the current and preceding years: Freceding Year Current Year Sales \ 2,000,000 \ 2,000,000 Quality training 2,000 3,000 Packaging inspections 5,000 8,000 Downtime 40,000 30,000 Reinspection 80,000 50,000 Product inspection 10,000 20,000 Product liability 70.000 55,000 For the current year, external failure costs are what percentage of sales?

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Multiple methods of estimating hidden quality costs do NOT include the

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Define environmental costs and identify the four categories of environmental costs. Give an example of each category.

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As part of its environmental cost reporting system, McClaren Company tracks its total environmental costs. Consider the cost and sales data given: Total Year Environmental Costs Sales Revenue Operating Costs 2018 \ 3,750,000 \ 31,250,000 \ 25,000,000 2019 3,125,000 31,250,000 \ 25,000,000 2020 2,750,000 39,375,000 \ 25,000,000 2021 2,406,250 39,375,000 \ 25,000,000 What is the environmental costs as a percentage of sales for 2019?

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The following information pertains to Bartolo Company for the current year: Sales \ 12,000,000 Internal failure costs 400,000 External failure costs 300,000 Apprai sal costs 225,000 Prevention costs 150,000 Cost of goods sold 6,500,000 Required: Calculate by how much profits would increase if quality costs were reduced to 2.0 percent of sales.

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Reinspection of reworked products is a(n)

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Which of the following is NOT an important outcome of reporting environmental costs?

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Costs incurred and paid for by the firm are called:

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Phillips Screw Company produces screw fittings. It is determined that T = 1 inch in diameter. Specification limits allow a variation of plus or minus 0.5 inches. Products produced at values beyond the specification limits lose $15. A sample of five units produced showed the following values: Unit Number Actual Diameter (Y) Unit 1 1.2 Unit 2 1.3 Unit 3 0.8 Unit 4 0.9 Unit 5 1.0 What is k, the constant, in the Taguchi loss function?

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Costs incurred to determine whether products and services are conforming to requirements are called

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Phillips Screw Company produces screw fittings. It is determined that T = 1 inch in diameter. Specification limits allow a variation of plus or minus 0.5 inches. Products produced at values beyond the specification limits lose $15. A sample of five units produced showed the following values: Unit Number Actual Diameter (Y) Unit 1 1.2 Unit 2 1.3 Unit 3 0.8 Unit 4 0.9 Unit 5 1.0 What is the cost of hidden loss for production of 50,000 units?

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The predetermined amount of defective product that a company permits to be sold is called:

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