Exam 18: Performance Measurement to Support Business Strategy

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Which of the following balanced scorecard perspectives focuses on employee development?

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Colbyville Co. has provided the following information for last year: Pounds of input 35,000 @\ 17/ pound Lubor hours 8,000 @\ 26/ hour Overhead costs \ 142,000 Units of output produced 15,000 @ selling price of \ 85/ rrit Required: Calculate the total factor productivity measure.

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The Gantry Company collected the following information (in days) for November and December: November December Transporting product 2.0 3.0 Processing product 6.0 7.0 Inspecting product 1.0 0.8 Storing product 2.0 3.0 Required: a. Calculate the manufacturing cycle efficiency for November and December. b. Assume January's processing time will be the same as December. If Gantry's target for manufacturing cycle efficiency is 65%, what will be January's target for non-processing times?

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Studebaker Corporation, one of the earliest auto manufacturers, prospered in the late 1940s and into the 1950s. Its advertising after World War II emphasized quality of design and production. The corporation also used the stability of its work force in its advertisements, often featuring pictures of father and son working side by side in its factories. Required: a. From just this brief description of Studebaker Corporation, which type of competitive strategy-cost leadership or differentiation-would you guess Studebaker was using? Explain your choice. b. Given your answer in Part (a), speculate on what market factors might have caused the corporation to go into bankruptcy and cease production in the mid-1960s.

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A business model is a description of how different levels and employees in the organization must perform for the organization to achieve its goals and objectives.

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Indiatlantic Corporation's management keeps track of the time it takes to process orders. During the most recent month, the following average times were recorded per order: Hours Processing Time 1.1 Inspection Tirne 0.4 Moving Time 0.8 Storing Time 4.8 Required: a. Compute the manufacturing cycle time. b. Compute the manufacturing cycle efficiency. c. What percentage of the production time is spent in non-value-added activities?

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The Fort Smith Co. has the following information for last year: Material input 4,396,000 Labor hours 112,000 Yards of output produced 1,155,000 - The partial productivity for labor is:

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In general, the use of multiple measures to evaluate performance is better than the use of a single performance measure.

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