Exam 7: Supplier Management

The document which contains the specifications of what is needed and details the information that must be submitted by a supplier is known as ________.

A collaborative relationship with the supplier is usually recommended for the procurement of an item for which the supply risk is high.

A transactional relationship with the supplier is usually recommended for the procurement of a critical item.

Use the information below to answer the following question(s). An automotive manufacturer procures an important engine part.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to part quality,two primary performance metrics monitored are parts per million (PPM)defects and percent PPM improvement.The following measures are used for the scoring criteria: Data collected on the supplied part over the present quarter indicated 15 defects with 325,000 parts received.The PPM defect rate in the prior quarter was 73. -What are the scorecard points received by this supplier for the PPM defect rate in this quarter?

Self-assessment to provide accurate and timely feedback to the negotiating team should occur during which step of the negotiation process?

A survey administered to suppliers to determine fit with purchaser needs is known as

Use the information below to answer the following question(s). A computer manufacturer procures memory chips from its key supplier.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to delivery performance,the primary performance metric monitored is the percentage of orders delivered complete and on-time.The manufacturer also monitors the supplier's service performance and measures the invoice accuracy rate (% of invoices that are accurate).The following measures are used for the scoring criteria: Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete,5 orders were late and another 15 orders were incomplete and late.Also out the 350 invoices for the shipments delivered,there were errors on 50 invoices. -What are the scorecard points received by this supplier for the service performance in this quarter?

The document which contains the specifications of what is needed and details the information that must be submitted by a supplier is known as supplier self-assessment.

Which is the first step in the supplier management process?

The type of relationship in which the buyer and supplier work together sharing information,knowledge and expertise integrating their business processes is known as a ________ relationship.

The first step in the process of designing and implementing a supplier scorecard is to ________.

Identifying key projects to work on occurs before the critical supplier is identified for the supplier development process.

Discuss the concept of win-win negotiations in supplier selection.

The supplier development process is the sole responsibility of mid-level management.

What kind of supplier relationship is recommended when the item is a critical item and supply risk is high?

When it is important that all items of the product being procured are precisely the same,the supply manager is most likely to use simple specifications in the procurement of the product.

The final step in the process of designing and implementing a supplier scorecard is to ________.

The kind of supplier relationship that is usually recommended when the item is a critical item and supply risk is high is a ________ relationship.

A request for proposal (RFP)is used when the firm knows exactly what they need,whereas a request for quote (RFQ)is used when the firm is open to the materials and technology to meet their need.

The first step in the supplier management process is to ________.