Question 1

Some of the most useful and up-to-date resources available at libraries are online databases.

Accepted Answer

A) True 
 B)False

Question 2

Observations, surveys, and experiments are all considered secondary sources of information.

Accepted Answer

A) True 
 B)False

Question 3

"How do you spend your leisure time on the weekends?" is an example of

Accepted Answer

A) a closed-ended question. 
B) an open-ended question. 
C) a restatement question. 
D) an inappropriate question. 
A) a closed-ended question. 
B) an open-ended question. 
C) a restatement question. 
D) an inappropriate question.

Question 4

The median value of a group is the sum of all the values in a series divided by the number of values in that group.

Accepted Answer

A) True 
 B)False

Question 5

When conducting an information interview, it is a good idea to

Accepted Answer

A) learn about the person you are interviewing ahead of time. 
B) stick to using just one type of question. 
C) save the most important questions for last. 
D) avoid making an appointment, since you don't want the subject to think ahead about answers. 
A) learn about the person you are interviewing ahead of time. 
B) stick to using just one type of question. 
C) save the most important questions for last. 
D) avoid making an appointment, since you don't want the subject to think ahead about answers.

Question 6

A metacrawler enables you to use multiple search engines simultaneously.

Accepted Answer

A) True 
 B)False

Question 7

At the beginning of a research project, you need to

Accepted Answer

A) develop a formal outline that you plan to stick to throughout your researching and writing. 
B) familiarize yourself with the subject. 
C) just jump in by finding resources on the Internet and taking notes from them. 
D) develop the conclusion you want to reach and start looking for evidence that supports that conclusion. 
A) develop a formal outline that you plan to stick to throughout your researching and writing. 
B) familiarize yourself with the subject. 
C) just jump in by finding resources on the Internet and taking notes from them. 
D) develop the conclusion you want to reach and start looking for evidence that supports that conclusion.

Question 8

Regarding the five-step research process, the planning step includes all of the following elements except

Accepted Answer

A) developing a problem statement. 
B) prioritizing research needs. 
C) documenting your sources. 
D) maintaining standards of ethics and etiquette. 
A) developing a problem statement. 
B) prioritizing research needs. 
C) documenting your sources. 
D) maintaining standards of ethics and etiquette.

Question 9

When conducting an interview, you use ________ questions to get the interviewee to offer an opinion and not just a yes-or-no answer.

Accepted Answer

open-ended
Explanation:Open-en

Question 10

Explain why it is important to prioritize your research needs early in the process of conducting business research.

Accepted Answer

Prioritizing your research needs is impo

Question 11

To find out your company's average monthly utility bill over the last year, you would need to calculate the ________ of the last twelve bills.

Accepted Answer

A) mean 
B) median 
C) mode 
D) highest 
A) mean 
B) median 
C) mode 
D) highest

Question 12

You should assume that everyone who examines the evidence you present in your report will arrive at the same conclusion.

Accepted Answer

A) True 
 B)False

Question 13

You would not need to cite a source if you have

Accepted Answer

A) used a direct quotation of under 250 words from a book titled Modern Economics. 
B) used a table from the 1985 Farmer's Almanac. 
C) described, in your own words, a plan for organizing production lines, which appeared in a professional journal. 
D) provided general knowledge about your topic. 
A) used a direct quotation of under 250 words from a book titled Modern Economics. 
B) used a table from the 1985 Farmer's Almanac. 
C) described, in your own words, a plan for organizing production lines, which appeared in a professional journal. 
D) provided general knowledge about your topic.

Question 14

A ________ is a logical interpretation of the facts and information in a report; a ________ is a suggested course of action.

Accepted Answer

A) recommendation; conclusion 
B) problem statement; summary 
C) conclusion; recommendation 
D) trend analysis; synthesis 
A) recommendation; conclusion 
B) problem statement; summary 
C) conclusion; recommendation 
D) trend analysis; synthesis

Question 15

It is always preferable for interviews to take place in person rather than to conduct them via email.

Accepted Answer

A) True 
 B)False

Question 16

When analyzing data, look for ________, which are definite patterns taking place over time, such as growth and decline.

Accepted Answer

trends
Explanation:A common wa

Question 17

If you find a strong correlation between employee use of company stress-reduction programs and increased worker productivity, you can conclude that such programs do indeed cause increased productivity, without considering any other variables.

Accepted Answer

A) True 
 B)False

Question 18

A problem statement

Accepted Answer

A) outlines all the potential drawbacks of your research. 
B) defines the purpose of your research. 
C) is an unsupportable claim or assertion. 
D) should be long and complex. 
A) outlines all the potential drawbacks of your research. 
B) defines the purpose of your research. 
C) is an unsupportable claim or assertion. 
D) should be long and complex.

Question 19

Online ________ provide access to journals, electronic books, and other resources often unavailable through general purpose search engines.

Accepted Answer

databases
Explanation:Unlike s

Question 20

"Do you watch sports and news shows on TV?" is a compound question.

Accepted Answer

A) True 
 B)False

Exam 13: Finding, Evaluating, and Processing Information

Some of the most useful and up-to-date resources available at libraries are online databases.

Observations, surveys, and experiments are all considered secondary sources of information.

"How do you spend your leisure time on the weekends?" is an example of

The median value of a group is the sum of all the values in a series divided by the number of values in that group.

When conducting an information interview, it is a good idea to

A metacrawler enables you to use multiple search engines simultaneously.

At the beginning of a research project, you need to

Regarding the five-step research process, the planning step includes all of the following elements except

When conducting an interview, you use ________ questions to get the interviewee to offer an opinion and not just a yes-or-no answer.

Explain why it is important to prioritize your research needs early in the process of conducting business research.

To find out your company's average monthly utility bill over the last year, you would need to calculate the ________ of the last twelve bills.

You should assume that everyone who examines the evidence you present in your report will arrive at the same conclusion.

You would not need to cite a source if you have

A ________ is a logical interpretation of the facts and information in a report; a ________ is a suggested course of action.

It is always preferable for interviews to take place in person rather than to conduct them via email.

When analyzing data, look for ________, which are definite patterns taking place over time, such as growth and decline.

If you find a strong correlation between employee use of company stress-reduction programs and increased worker productivity, you can conclude that such programs do indeed cause increased productivity, without considering any other variables.

A problem statement

Online ________ provide access to journals, electronic books, and other resources often unavailable through general purpose search engines.

"Do you watch sports and news shows on TV?" is a compound question.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Electronic Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, Mechanics, and Usage

Format and Layout of Business Documents

Documentation of Report Sources

Filters

A is a logical interpretation of the facts and information in a report; a is a suggested course of action.